Thank you for sharing your feedback with us. We are glad to hear that you enjoyed the beautiful property and the great food, as well as the friendly bar staff. We apologize for the issues you encountered with the dated rooms, shower, and A/C leakage. Your experience does not meet our standards, and we are sorry for any inconvenience caused. We will adress these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to welcome you back for a smoother stay next time.

Thank you for your positive feedback on our beachfront location and complimentary morning yoga. We're sorry to hear about the noise and pollution in the town, and we're actively working on solutions. We're glad you enjoyed our hotel and hope to welcome you back soon.Best,Hotel Villa Serena Team

Liebe Ania,vielen Dank für Ihre positive Bewertung! Es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir freuen uns, dass Sie den Ausblick, die Sauberkeit, das Essen und die Freundlichkeit unseres Personals genossen haben. Es wäre eine Freude, Sie wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Team Villa Serena

Estimado Armando,Agradecemos sus comentarios positivos sobre nuestra excelente ubicación y servicio al cliente. Lamentamos cualquier problema con la limpieza de las sábanas y tomaremos medidas para mejorar. Esperamos darle la bienvenida nuevamente pronto.Atentamente, Hotel Villa Serena

Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed the great ocean view, the friendly staff, and the relaxing room decoration. It's wonderful that you found our property to be a quiet and tranquil place in Las Galeras. We appreciate your kind words and look forward to welcoming you back for more relaxing moments in the future!

We're thrilled to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we can't wait to have the pleasure of hosting you again in the future for another enjoyable experience. Thank you for choosing us!

We're delighted to hear that you found our location spectacular, the property gorgeous, and that you enjoyed our restaurant and amenities. Providing a memorable experience for our guests is our goal, and your positive feedback is greatly appreciated. We look forward to welcoming you back for another exceptional visit in the future!

Thank you for your kind words! We're thrilled to hear that you found Villa Serena to be a wonderful and spectacular property. We aim to provide our guests with a special and memorable experience, and your feedback is greatly appreciated. We hope to have the pleasure of hosting you again in the future for more wonderful moments at our hidden gem.

We're delighted to hear that you had a positive experience during your stay at our beautiful property, and we appreciate your kind words about our spacious rooms, cleanliness, and helpful staff. It's great to know you enjoyed the food and the friendly restaurant staff as well.Thank you for your feedback regarding the soft furnishings; we'll certainly take it into consideration for improvements. We can't wait to welcome you back next year, and we look forward to providing you with another memorable stay.

Thank you for the kind words Catherine! We take your feedback seriously and will work on improving things. Looking forward to your next stay!

It’s so soothing, isn’t it? 😊 We greatly appreciate your positive feedback and can't wait to have you back!

Hola Aida, un million de gracias, esperamos verla pronto!

Thank you!

Dear Guest, We would like to thank you for sharing your experience and for mentioning good WiFi, our friendly staff and great food. We hope to see you soon again! Best regards