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홈게이트 스튜디오스 앤드 스위트 샌안토니오 피에스타 파크 여행 후기

2 out of 5
홈게이트 스튜디오스 앤드 스위트 샌안토니오 피에스타 파크
10950 Laureate Dr, San Antonio, TX

이용 후기

4.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 106개" "
평점 8 - 좋아요. 1001개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 166개" "
평점 4 - 별로예요. 1001개 이용 후기 중 183개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 417개" "

4.8/10

청결 상태

5.6/10

직원 및 서비스

3.4/10

편의 시설/서비스

4.4/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

4/10 - 별로예요

6월 20 학회 참석하러

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 너무 나쁨
가격보다 시설이 너무 그랬고 직원들도 문제 방안에 옷거는 곳이 없어 물어보니 원래 있어야하는데 없네 화더라구요. 고쳐달랬더니 대답만하고 이틀간 트렁크에서 옷을 꺼내고 넣고.... 많이 아닙니다. 청소 많이 안 좋고 벌레도 있고 밖은 매우 시끄러운 난잡한 분위기고... 가능하면 제외하길 바람

2/10 - 너무 별로예요

Ruben

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty and shady place.
2024년 4월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

Ernest Hernandez

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated. New owner.
2024년 4월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Karla

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel looks abandoned and dirty nothing like the pictures
2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 15일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Kristi

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The door to my room did not close properly and had huge gaps where light came in. The bathroom door was tore up as well as other areas.
2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 8일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Nick P

2/10 - 너무 별로예요

JORGE

출장 여행
Old and trashy rooms property Not even a third world has this type of hotel Please do something Expedia can’t keep offering this property
2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peaceful
2024년 3월에 2박 숙박함
답변 제공: NP 님, 2024년 4월 3일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Nick P

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: NP 님, 2024년 2월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Nick P

4/10 - 별로예요

Lajon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing unique about the property. Room was very smelly. It definitely needs serious upgrading. There was no remote for the TV. Furniture pieces very old and decaying. Sofa extremely old dirty large old stains on it and smelly. Could not sit on it. Just an inside shelter for the night. Understandable why price so low and affordable. It should be no more than what it is.
2023년 11월에 1박 숙박함
답변 제공: NP 님, 2023년 11월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

8/10 - 좋아요

john

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Old property; needed rehab. But, except for Wi-fi it was functional and the price was low.
2023년 10월에 1박 숙박함
답변 제공: NP 님, 2023년 10월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Nick P

2/10 - 너무 별로예요

Max

2023년 10월에 1박 숙박함
답변 제공: NP 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Horace

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: NP 님, 2023년 10월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Ventura

2023년 9월에 1박 숙박함
답변 제공: NP 님, 2023년 9월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Nick P

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Witnessed drug purchases on property. Homeless people loitering on premisis. Completely unsafe. Took family to stay somewhere else. Requesting a refund.
2023년 8월에 1박 숙박함
답변 제공: NP 님, 2023년 8월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: NP 님, 2023년 8월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
poor quality stinking rooms. very old sheets and towels, air conditioning does not work and the smell of freshly painted paint. The app doesn't let me send u a photos.
2023년 8월에 1박 숙박함
답변 제공: NP 님, 2023년 8월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Jesselle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Where to begin?! This place is a health hazard. Dirty is an understatement. Bathtub and sink were disgusting, toilet was not working, the towels are stained, no phone in the room. Chairs and sofa beyond gross. AC not working. They tried to switch rooms anf checked like 4 and all of them were in the same condition. Last room had a blood stain on the fitted sheet. Needless to say we ran out of there.
2023년 6월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Nick P

6/10 - 괜찮아요

Tory

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The staff was amazing and even checked me in an hour early since it was so hot outside in San Antonio, Texas. However, this day was horrible. Soon as it became night time, the roaches made their appearance and made it impossible to get any kind of rest at all
2023년 6월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Dedrea

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

10/10 - 훌륭해요

leslie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 4월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Nick P

2/10 - 너무 별로예요

Loretta

2023년 5월에 1박 숙박함
답변 제공: NP 님, 2023년 6월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Sindy

좋아요: 직원 및 서비스
별로예요: 청결 상태
Dirty. Smelled really bad. Property was old and not taken care of.
2023년 5월에 2박 숙박함
답변 제공: NP 님, 2023년 5월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Erick

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a disaster, unknown substances in the wall, stains in the carpet, broken stuff pretty bad in general.
2023년 4월에 1박 숙박함
답변 제공: NP 님, 2023년 5월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Faith

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: NP 님, 2023년 5월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

jose

2023년 4월에 2박 숙박함
답변 제공: NP 님, 2023년 5월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
More Privacy Less Intrusiveness.
I wanted Privacy & It had none. Too Many Sketchy Undercover Cop Activity n Invasive Ears in the walls All People Want Is to Enjoy Private Time or Hook ups Without Anyone Watching Them Who Comes n Goes. Grow Up People N Leave Peoples Private Stays Alone Without The Invasive Watch. Repairs Needed Specially The Door Slight Open and The Security For That Door Latch Was Not Enough To Keep One Out.
2023년 4월에 1박 숙박함
답변 제공: NP 님, 2023년 4월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

James

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
This property does not match what was advertised on hotels.com. There was no ice machine, the pool was closed and the property is dirty and in need of repair. Very disappointing!!
2023년 3월에 2박 숙박함
답변 제공: NP 님, 2023년 4월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pay more for better hotel.
Room was not clean, multiple items on floor. Had to keep items in car due to ROACHES. Check-in required deposit that was not listed on site. Stress because room was already full of damages and worried I would not get deposit back.
2023년 3월에 1박 숙박함
답변 제공: NP 님, 2023년 3월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled musty. The condition of the cabinets and trim was bad. The chairs, blankets, sheets, pillows, and sofa bed mattress were terribly stained. There was dust everywhere. My youngest son kept finding trash and stuff under the beds. For a "hotel" this place could have and should have been better condition.
2023년 3월에 1박 숙박함
답변 제공: NP 님, 2023년 3월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

4/10 - 별로예요

Jonathan

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property was absolutely disgusting. There was mold everywhere; our room's floor would make our feet black if we walked barefoot; our sheets regularly had stains; and much more. The only good thing about this hotel was the staff. Check-in was quick and easy. The staff was respectful and kind.
2023년 3월에 3박 숙박함
답변 제공: NP 님, 2023년 3월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do Not Stay here. Not worth the money!
The Lobby is not at the place I booked. It was at the next door Rodeaway. The rooms condition was horrible. Dirty, worn down, stained. The TV did not work. The bathtub is is very bad condition. The beds were horrible. Matress eould sink in the middle. This by far has been the worst room ever.
2023년 3월에 1박 숙박함
답변 제공: NP 님, 2023년 3월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

6/10 - 괜찮아요

Nadege

가족 여행
좋아요: 직원 및 서비스
Budget friendly
If you are on a tight budget and looking for something very affordable and quick this hotel is it. It's not inviting on the exterior but the room they gave me was clean but with old furnitures. Bedroom was clean small for full size, bathroom was clean but old the kitchen area was clean but only had small fridge and microwave no stove, and living area. It's pretty spacious and tv and internet were working. I would go back, but I'm still waiting on my deposit.
2023년 3월에 3박 숙박함
답변 제공: NP 님, 2023년 3월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Nick PManager

2/10 - 너무 별로예요

Raymond 님, San Antonio

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room stunk!! Dirty towels on the sink counter. Bed sheets and pillows stunk of smoke! Very dirty room. I checked out and requested a refund.
2023년 2월에 1박 숙박함
답변 제공: NP 님, 2023년 3월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Nick P

8/10 - 좋아요

Jose

좋아요: 직원 및 서비스
Not at this time
2023년 2월에 1박 숙박함
답변 제공: NP 님, 2023년 2월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Nick P

4/10 - 별로예요

Cynthia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I guess for the price, i shouldn't expect much. I did want to feel safe. The door to the room had a hole that was covered up by a Christmas ornament. Not safe at all.
2023년 2월에 1박 숙박함
답변 제공: NP 님, 2023년 2월 11일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Laurel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: NP 님, 2023년 1월 29일
Thank you for taking your time and respond to our survey. I will share your opinion with my team. your opinion will encourage us.

2/10 - 너무 별로예요

VIMAL KUMAR

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Unhealthy environment. Dirty Beds, dirty sofa, lot of bugs and roaches. bed covers are very old and unwashed. dirty floors, u will see your foot marks when you walk.
답변 제공: NP 님, 2023년 1월 10일
sorry for the inconvenience. we will try our best to improve our service. will try not to be disappointed you on your next stay

2/10 - 너무 별로예요

ysmel 님, ADKINS

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just don't do it. It's horrible. No security lock on door. Hole in door covered by plastic. Dirty sheets and pillows. I did not feel comfortable or safe.
답변 제공: NP 님, 2023년 1월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Guillermo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El peor hotel que haya visitado
Cómo pueden publicar este lugar como un hotel? Parecen cuartos de prisión, ninguna limpieza de ningun tipo
2022년 12월에 1박 숙박함
답변 제공: NP 님, 2022년 12월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Mohammad

2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Kara

2022년 10월에 1박 숙박함

8/10 - 좋아요

Alejandro

좋아요: 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: NP 님, 2022년 10월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Jennifer

2022년 10월에 1박 숙박함
답변 제공: NP 님, 2022년 10월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 - 너무 별로예요

darlene

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was bad but for one night we dealt with it room was smelly their were open holes on the ceiling in the room and bathroom their weren’t enough towels only two for a family of five carpet was dirty and their were bugs and spiders we had to kill before going to bed and the lights were not working properly
2022년 10월에 1박 숙박함
답변 제공: NP 님, 2022년 10월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Mayelice

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not at all like the picture, very old and dirty. Breakfast was not serve and didn’t tell us before to book. Not safe. I do not recommend this hotel at all.
2022년 9월에 1박 숙박함
답변 제공: NP 님, 2022년 9월 29일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Lana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was so gross and had roaches. Smelled like pee. In both rooms. We did not stay there. Most horrible experience I ever had.
2022년 9월에 2박 숙박함
답변 제공: NP 님, 2022년 9월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Roshan

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함
답변 제공: NP 님, 2022년 9월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Devantreon

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Environment was very intimidating
2022년 8월에 1박 숙박함
답변 제공: NP 님, 2022년 9월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.