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"Staff great "

"Room had old office chair all torn and tub had water no draining wall had float tape puffing up.. Had only one elevator working and was the slowest one I've ever been on. The icing was when we got back from walking at the river walk to find oit elevator was not working and was told is was over heared and not working to wait for it to cool down waited for over 45 minutes and nothing had to take the stairs to the 5th floor with bags from stores.. Not good ... worst place... get it together and sad thing had rented 2 rooms for parents and was a waste of money.. "

"Goog"

"So, I was greeted by the Valet staff. Very nice! The receptionist, very arrogant and not very welcoming, short hair lady. Got to the room and based on the amount of money I spent I was very disappointed! Next time I’ll book the Drury Inn Suites they are awesome. I did send a message to the property manager but got no response. I’m the room,They only had coffee, no tea, as if I love coffee. The room was so bare. The stairwell was dirty and dark. For me, the worst thing was the noise! It was sooo noisy, I could hear the elevator and all the noise on the street.It was loud. Don’t be fooled by the fancy name. I usually spend my anniversary and birthday for me and hubby in San Antonio but I will not stay at this property again. "

"We had a fantastic stay!"

"These are the things that the hotel didn’t have: Hot water Bathroom fan Microwave Ice bucket Good customer service This is what it did have OVERPRICED "

"The hotel staff was overwhelmed with high occupancy, they did not clean our room until 6:30 pm. We were assigned a double room but requested a king type room. Did not receive any of the benefits we were promised "

"Great staff, professional and friendly. Restaurant staff and foos was excellent. Bar service and food was great "

"Room clean"