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호텔 포인트 로마 여행 후기

2 out of 5
호텔 포인트 로마
2933 Fenelon St., San Diego, CA

이용 후기

6.4
평점 10 - 훌륭해요. 85개 이용 후기 중 26개" "
평점 8 - 좋아요. 85개 이용 후기 중 14개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 13개" "
평점 4 - 별로예요. 85개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 23개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff definitely care and make it as nice as possible- the linens were great and everything was very clean.. thank you guys!
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Olivia

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I liked this place the staff was nice. But my car gas got sciphened my gas in the night
2024년 4월에 1박 숙박함

8/10 - 좋아요

Allie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rest break near to city centre & other attractions. Staff were friendly & helpful. Room was very spacious with large, comfortable bed & tv. The hotel had everything we needed. Bathroom could do with a little mend as one of the fixtures were loose but, apart from this we were all set. Parking was near to our door. Very good price for the night as well. Thanks
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Anny

좋아요: 청결 상태
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Julio

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were annoying trying to charge for anything. They charged $10 for internet that was never used. The property details states they’re pet friendly but charge a pet fee. Staff is overbearing and there’s no privacy. Very noisy in the mornings.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and recently renovated it seemed. Definitely higher quality for an affordable rate. The area is much nicer then staying close to the airport on the opposite end closer to downtown. Less homeless and crime. Loads of restaurants and shopping. Also, just a block away from fisherman’s wharf.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Janine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. The wifi password was confusing and the office hours were not convenient to resolve this. The parking lot was too small and had to park on the street. There was mildew under the bathroom sink. Otherwise it was clean, safe, quiet, perfect for my needs.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quick check in. Very clean room
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

D

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was charged for 2 queen beds , was given 2 xl twin , bathroon door did not close , no chair or luggage stool and have to place belongings on floor . only one outlet near mini fridge that do not cool. , night side lamp did not work , Bed only had flimsy blnket no comferter,Clock /alarm not working ,had to give another $50 when checking in despite alredy paying for room . Hasseled over service dog .
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jeffery

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 6박 숙박함

6/10 - 괜찮아요

Kim

연인과의 여행
좋아요: 청결 상태
Noisy
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

daniel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a room, it looked okay on Expedia. When I arrived I was told my room is "over there, around the corner to the right." It was in an alleyway that looked super unsafe. Had a no tell motel vibe. The room was very small, not even a chair to sit in or small table but a huge dresser lol. the kitchenette lacked pans and silverware, glasses and cups. Basically, this room was nothing like what I saw in the add. So after 30 minutes I cancelled and left. I felt that I was mislead, that the location of the room was super sketch and knew that it was going to be an unenjoyable stay. I asked Expedia to negotiate with the owners for a refund even if partial. Pt Loma Hotel refused any compensation even though I never stayed there. Moving forward, I will deal with with my credit card company. My advice, don't stay here even in a pinch and if you think it couldn't be that bad see for yourself before you pay. I would not have stayed in the room they gave me even if it was free.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Charles

출장 여행
좋아요: 청결 상태
Inadequate parking,
2024년 1월에 1박 숙박함

8/10 - 좋아요

Michaelea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

jen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the staff and they were very accommodating. The room was clean and if u want to do a later check out they qill do thier best to make sure everything can be possible. The gueat on the top floor werent so much of a big help but it qill do. Probably get a room in the upstairs next time.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

nathalia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Maria

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 편의 시설/서비스
I enjoyed staying at this property.
2023년 12월에 1박 숙박함

8/10 - 좋아요

LAURA CATALINA

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Nathaniel

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was decent. However, the staff tried to charge extra money for a deposit until I caught their malicious intent. The cleaning staff were friendly However management on property were not friendly.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The service was great and the price reasonable.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Onesimo

2023년 11월에 1박 숙박함

4/10 - 별로예요

Brent

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

COLLEEN 님, Buckeye

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Ning-Chiao

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not bad except blanket is too thin and heater is not warm. It was too cold to sleep well at night. No hangers to hang a jacket or cloth.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Fair stay.
Overall the property needs a face lift. There's good potential in making this hotel that small & quaint place to stay. The upstairs balcony can fit some outdoor furniture with outdoor lighting lamps. The room that I was in was large for one person, however, there was no closet, dresser, desk with chair to study. The lamp shade was missing its swivel , thus causing the shade to fall off. The bathroom definitely needs alot of improvement.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Paul

연인과의 여행
좋아요: 직원 및 서비스
Hotel was close to the event we were attending. Manager Neil was very courteous and friendly. The front door was missing bottom weatherstripping so cold air can come in. Air conditioner was louder than normal it seemed and there was a lot of noise coming from neighbors and vehicles.-more than we were accustomed to.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room has been totally renovated. A real nice small property with friendly staff. Clean room with full cable tv. Very impressed
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Iskandar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great rate, nice location, friendly front desk guy “Neal” and room is clean. I definitely stay here again in the future
2023년 10월에 1박 숙박함

4/10 - 별로예요

Fernando

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even though it stated that parking was included there was no parking available. I was traveling with my baby so I requested a non-smoking room, when we got the room it smelled like smoke and had cigarette burns in the sofa, when I asked to change rooms the staff told me that it used to be a smoking room but they could asure me that nobody had smoked there in the last 6 months…they didn’t let me change rooms.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

mike

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The person behind the desk argued that i made two reservations via Expedia. I had to show him I didn’t like that the guy was trying to double charge me
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Nueve

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very satisfied with my room. It’s very clean. Friendly & kind staff. I’d stay again on my next visit to San Diego. I really like the bright lights outside the building.
2023년 10월에 4박 숙박함

8/10 - 좋아요

William

2023년 10월에 1박 숙박함

8/10 - 좋아요

Christina

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The set up was great. There was a cook top, microwave, sink and small refrigerator. The bed was average comfort however there was only ONE pillow. The room was very clean. The guy that checked me is was super friendly as was the cleaning lady. I would definitely stay here again, definitely for the price point of a last minute overnight stay,
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Hong

Easy to find and close to airport
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

guy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent outside lightning, comfortable beds very clean and great coffee. Will definitely be staying again
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

joe

2023년 10월에 1박 숙박함

8/10 - 좋아요

Kevin 님, San Ramon

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

joseph 님, san jose

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The cleanliness Didn't like the coffee maker
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed 1 night to go fishing the next morning. Very convenient location and I was able to park my car at the hotel and walk to the landing for my fishing trip!
2023년 8월에 1박 숙박함

8/10 - 좋아요

Kari

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
Check in was great! Neil (I believe his name was) was professional and very accommodating. Parking spaces not the best, small and limited.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Ben

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Small room but clean
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Delton

좋아요: 청결 상태
I paid extra for a room with a kitchen. The kitchen appliances were fine but I had to ask for pot and pans and received only a couple of pans and no plates, bowls or cups.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Alvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Access to freeway and location.
2023년 8월에 1박 숙박함
답변 제공: Neel Shah 님, 2023년 8월 7일
Hello Guest, It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for choosingour hotel.Thank you

10/10 - 훌륭해요

Marina

2023년 8월에 1박 숙박함
답변 제공: Neel Shah 님, 2023년 8월 8일
Dear Guest, It gives us great pleasure in knowing that you had an enjoyable stay. Thank you for choosingour hotel.Thank you

10/10 - 훌륭해요

sally

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet, clean secure hotel. Excellent location, dedicated staff. Parking available, dogs allowed (with surcharge), my favorite hotel in San Diego.
답변 제공: Neel Shah 님, 2023년 8월 7일
Dear Guest, Thank you for your inspiring review and all the generous remarks regarding your stay. It isalways a pleasure to hear from our guests how much they enjoyed our warm, comfortableaccommodations and perfect location. Thank you once again for your feedback, and we lookforward to your next visit.Thank you

4/10 - 별로예요

Daniel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No ice available on premises. Sulfur smell seem to be coming from sink/ water. Lot of street noise. Bathroom door did I not close all the way.
2023년 7월에 1박 숙박함
답변 제공: Neel Shah 님, 2023년 7월 31일
Dear Guest, Thank you for your review. We're sorry that your stay with us did not meet your expectations.Please be assured that the issues that you mentioned will be addressed by our team. Weappreciate your feedback, as it helps us to continuously make improvements to our hotel. Wehope to have an opportunity to welcome you back for a better experience in the future.