로비

데이즈 인 바이 윈덤 출라 비스타/샌디에이고 여행 후기

2.5 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 531개 이용 후기 중 127개" "
평점 8 - 좋아요. 531개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 531개 이용 후기 중 87개" "
평점 4 - 별로예요. 531개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 531개 이용 후기 중 154개" "

6.0/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

4/10 - 별로예요

Hyewon

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Sam 님, 2022년 8월 1일
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

6/10 - 괜찮아요

Irene

Staff eas so rude
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Guest,We're truly sorry to hear about your experience with our staff. Providing courteous and attentive service is a top priority for us, and we apologize if our team did not meet your expectations. Your feedback is valuable to us, and we will address this issue with our staff to ensure that all guests receive the respectful and professional service they deserve. If there's anything specific you would like to share about your encounter, please feel free to contact our management team directly so we can address your concerns promptly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to make it right during your future visits.Sincerely, Hotel Manager

4/10 - 별로예요

Claudia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Claudia,Thank you for taking the time to share your feedback. We apologize for any shortcomings you experienced during your stay. Your comments will be taken into consideration as we strive to enhance our services and facilities. We value your input and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Amira

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Este hotel antes era un red roof, está feo, inseguro, no limpian, está sucio, arañas, dice que incluye desayuno y solo hay pan, café, jugo y yogurt No lo recomiendo
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 11일
Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we apologize for falling short of your expectations. We take cleanliness and guest satisfaction seriously, and we will address your concerns to ensure improvements are made. We appreciate your candor and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

4/10 - 별로예요

muni

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tierra, pelusas, arañas
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we take such matters seriously. We will immediately address these concerns with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust during a future visit.Sincerely,Hotel Manager

4/10 - 별로예요

Yamile

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pésima atención en recepción !!! El hotel está en remodelación , por lo tanto había trabajadores en el hotel . En recepción nos comentaron al llegar que más vale que llegáramos a aestafio áranos a más tardar a las 10:00 porque si no no encontrábamos lugar o quedaríamos muy lejos y era peligroso En las noches demasiado ruido . Se escuchan los pasos de la habitación de arriba . El día que llegamos mate dos arañas muy feas en la habitación y su solución fue darme un insecticida . En la mañana no retiraban las toallas y no nos dejaban limpias . Las habitaciones las están remodelando y se ven nuevas , parece que era otra Cadena de hoteles y Days inn la compro , pero les falta mucho para estar bien .
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Yamile,We are sorry to hear about the negative experiences you encountered during your stay. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken. Additionally, we appreciate your understanding as we undergo renovations, and we'll work diligently to minimize any disruptions to our guests. We value your feedback and hope to have the opportunity to provide you with a much-improved experience during your next stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Irene

좋아요: 직원 및 서비스
별로예요: 청결 상태
The room had all that a basic stay requires. The breakfast offered was also just what would be required to say that food and morning beverages are offered. The grounds were dirty, trashy, and had chopped up asphalt in a planted area in the parking lot.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 7일
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that your room and breakfast met your expectations. However, we apologize for the condition of our grounds. Your comments are valuable, and we will address this promptly to enhance the overall guest experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Enveen Love

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smells clean and everything was neatly put. I just expected more from the free breakfast because we had a really nice and filling breakfast buffet at the Days Inn in Antelope. But it was still overall an excellent stay.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 4일
Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you found your room clean and well-maintained during your stay. We appreciate your comments regarding the breakfast offerings, and we'll take them into consideration as we strive to enhance our guest experience. We're thrilled that you had an excellent stay overall and hope to welcome you back soon!Sincerely, Hotel Manager

8/10 - 좋아요

Mildred

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best area but the staff was friendly and you sometimes get smug staff in nice hotels but the staff was friendly and there is a jacuzzi and a pool. There was continental breakfast and it was fine for the price.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that our friendly staff and amenities like the jacuzzi and pool added value to your stay. We strive to provide a comfortable and welcoming environment for all our guests, and we appreciate your kind words about our team. Your feedback about the continental breakfast is also noted, and we'll continue to work on enhancing our offerings. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Manuel Rosas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Se escucha a la gente caminar en el piso de arriba o platicas de las habitaciones contiguas
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 1일
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by noise disturbances during your stay. We strive to ensure a peaceful and comfortable environment for all our guests, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will work to address any issues to improve the overall experience for our guests. If you decide to stay with us again, please don't hesitate to reach out to our front desk team, and we'll do our best to accommodate your needs. Sincerely,Hotel Manager

2/10 - 너무 별로예요

Alison

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place reeked of marijuana even in "non-smoking" rooms. It was loud all night, with techno music bumping from another room making it impossible for my toddler to fall asleep. The parking lot was crowded, with few to no open spaces, and the neighborhood felt unsafe. The sign still says red roof inn, and that was the quality of it, rather than a Days Inn. Also,the "breakfast" was a few stale muffins, some fruit, and coffee. No milk even for my kids.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Guest,We deeply apologize for the negative experience you encountered during your stay. It's unacceptable that you had to endure disturbances such as noise and unpleasant odors, especially in a designated non-smoking environment. Your concerns regarding parking availability and neighborhood safety are duly noted, and we will take steps to address these issues to ensure a more comfortable stay for our guests. We appreciate your feedback regarding our breakfast offerings and will work to improve the selection and availability of items for our guests, including providing milk for children. Please accept our sincerest apologies for falling short of your expectations, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Richard

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Richard,Thank you for sharing your feedback with us. We're glad to hear that you found our beds comfortable. However, we also acknowledge the areas where we fell short and will work diligently to improve. Your insights are valuable to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Rebeca,Thank you for choosing to stay with us and for your glowing review! We're delighted to hear that you had a fantastic experience during your time with us.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Amy

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 23일
Dear Amy,Thank you for your glowing review! We're thrilled that you had such a wonderful experience with us. It's always a pleasure to hear when our guests are satisfied with their stay. We appreciate your kind words and look forward to welcoming you back for another fantastic visit.Sincerely,Hotel Manager

4/10 - 별로예요

Blanca María

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for 3 nights and they only did the housekeeping one day, when I asked them to clean my room they said they don´t clean the rooms everyday unless I ask them to do so and the cleaning staff was gone already. Is this a new trend in american hotels? I stayed at another hotel in El Paso TX (which was supposed to be the best hotel in town) and they didn´t clean my room either. The presentation of the staff at the days inn was deplorable, old t-shirts and ripped jeans, at least make them wear normal jeans I hear they are less expensive. They said they included continental breakfast, little I knew that for them continental breakfast is a tray of muffins and toast from Costco.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the lapses in service you experienced during your stay. Providing exceptional housekeeping and presentation standards is important to us, and we regret that we fell short of your expectations in these areas. We will address your feedback internally to ensure improvements are made. Please know that your feedback is valuable to us, and we will strive to provide a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to regain your trust during your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Alejandro,Thank you for your 5-star review! We're pleased to hear that you found our location great. If there's anything else we can assist you with during your stay or for future visits, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager

6/10 - 괜찮아요

Shannon Denise

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and big room sucks we were on the 4th floor and elevator didn’t work 😱 very noisy otherwise everything was good
2024년 3월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 15일
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the size of your room and found everything else to be good. However, we apologize for the inconvenience caused by the non-functional elevator and the noise on the 4th floor. Please know that we take these matters seriously and will work to address them promptly. Your comfort is important to us, and we appreciate your understanding. If you decide to stay with us again, we'll do our best to ensure a more enjoyable experience.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Shaheen 님, rancho cordova

별로예요: 숙박 시설 상태 및 시설
Didn’t expected this from the hotel
2024년 3월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 14일
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings you encountered during your stay.We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Saul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt like having to wait 5 days to receive my $50.00 deposit back. It should have been a one day hold after check out and then released.
2024년 3월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 12일
Dear Guest,We apologize for any inconvenience caused by the delay in returning your deposit. We understand the importance of prompt resolution and will review our procedures to ensure a more efficient process in the future. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 - 훌륭해요

Nohemi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and private
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 7일
Dear Guest,Thank you for highlighting the quiet and private atmosphere of our hotel. We strive to provide a peaceful environment for our guests to relax and unwind during their stay. Your comfort and privacy are our top priorities.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Jacquelyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 5일
Dear Jacquelyn,We're sorry to hear that your stay with us did not meet your expectations. Your feedback is important to us, and we will address the issues you've raised to improve our services. If there's anything specific you'd like to discuss, please feel free to reach out to us directly.Sincerely,Hotel Manager

6/10 - 괜찮아요

Ngai

Bathroom smelled like a dog was living in there!
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 3일
Dear Guest,We apologize for the inconvenience caused by the unpleasant odor in your bathroom. Our housekeeping team will address this immediately to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it up to you on your next visit.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Venecia

별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 3월 2일
Dear Venecia,Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of your expectations. We take your comments seriously and will use them to improve our services. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patricia

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly, clean and updated rooms, location.
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 29일
Dear Guest,Thank you for highlighting the pet-friendly environment, clean and updated rooms, and convenient location during your stay at our hotel. We strive to provide a comfortable and accommodating experience for all our guests, including their furry friends. We look forward to welcoming you back soon for another enjoyable stay!Sincerely,Hotel Manager

4/10 - 별로예요

Maia

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were super pleasant and nice. The room itself had flies everywhere and the surrounding area was sketchy
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 28일
Dear Guest,Thank you for your feedback. We're glad to hear that you found our staff to be pleasant and accommodating. However, we're disappointed to learn about the issues you experienced with cleanliness and the surrounding area. Please accept our sincere apologies for any inconvenience caused. We take cleanliness and guest safety very seriously, and we will address these concerns immediately to ensure a more comfortable stay for our future guests. Your feedback is valuable to us, and we hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Arsen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The one thing that ma
2024년 2월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 23일
Dear Guest,Thank you for your feedback. If there's anything specific you'd like to share or discuss further, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you in any way we can.Sincerely,Hotel Manager

6/10 - 괜찮아요

belle 님, covina

좋아요: 직원 및 서비스
Prince who is the incharge of the night I checked in was very accommodating & professional. It was unfortunate that i have to change my reservation and Prince is quick enough to fix my concern and reservations.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Guest,Thank you for sharing your positive experience with Prince during your stay! We're delighted to hear that he was accommodating and professional, going the extra mile to assist with your reservation changes promptly. We'll make sure to pass along your compliments to Prince, as recognition of excellent service is important to us. We appreciate your feedback and look forward to welcoming you again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Monaliza

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is located around area where there are a lot of homeless roaming around. We seen guys doing “business “on the side of the road by the property itself. Staff area very rude no customer service at all! I will never stay on this area again ever!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Guest,We apologize for the inconveniences you experienced during your stay. We take your feedback seriously and will address the issues with our staff and the surrounding area. We hope you will reconsider and give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Arsen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved and appreciated the free breakfast everyday it just started my day out right
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 8일
Dear Guest,We're thrilled to hear that you loved and appreciated our complimentary breakfast! Starting your day off right is important to us, and we're glad we could contribute to that. Thank you for choosing to stay with us, and we hope to continue providing you with excellent service during your future visits.Sincerely, Hotel Manager

8/10 - 좋아요

Erain

좋아요: 직원 및 서비스
Next to alot of things
2024년 1월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 2월 7일
Dear Guest,Thank you for your feedback. We're glad to hear that our hotel's location near various amenities was convenient for you. We hope you were able to enjoy your stay despite any other concerns. If there's anything specific you'd like us to improve, please don't hesitate to let us know. We appreciate your input and hope to welcome you back in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Eujenia

가족 여행
별로예요: 편의 시설/서비스
We decided to stay at Days inn since we are able to take our dog with us & the price was reasonable. When we entered the room it looked decent. It smelled good and it looked clean. However once we set out stuff down, I noticed the floors were dirty & in some parts even sticky. The worse part was that roaches started coming out from behind a mirror. My husband took the mirror off & about 10 roaches were running around. I also found a dead roach next to the bed & by the restroom. If it wasn’t for the roaches I would have consider staying again.
답변 제공: Hotel manager 님, 2024년 1월 31일
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. We deeply regret the cleanliness and pest issues you encountered, as this does not reflect our standards. Immediate action is being taken to address and resolve these concerns to prevent any recurrence. Your feedback is invaluable, and we are committed to ensuring a more positive experience during any future visits. We appreciate your understanding and hope to have the opportunity to regain your trust.Sincerely,Hotel Manager

10/10 - 훌륭해요

Zubair

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower head could be better
2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 30일
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Days Inn Chula Vista! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Days Inn Chula Vista. We look forward to welcoming you back for another enjoyable stay!

10/10 - 훌륭해요

agustin raul ruiz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 28일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not so good a place
The hotel was clean. The room was nice. The bed had old bedsprings on it that were horrible. It was the worst bed I’ve sleep slept in in years a lot of loud noise white late at night and then when you walked down to where the dog area is, there was so much dog poop everywhere it was disgusting and then people sitting in the stairwell smoking wasn’t great either.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear James,We appreciate your feedback regarding the cleanliness of the hotel and the room. However, we sincerely apologize for the discomfort you experienced with the bed and the inconvenience caused by noise, dog waste, and smoking in inappropriate areas. Your feedback is important, and we will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

4/10 - 별로예요

J Jesus

2024년 1월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 24일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Arsen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the fact that there's breakfasts
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear Arsen,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you appreciate the breakfast offerings. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Rogelio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 23일
Dear Rogelio,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

2/10 - 너무 별로예요

Vanessa

별로예요: 편의 시설/서비스
The hot tub didn’t work which was why I booked there
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 21일
Dear Vanessa,We apologize for the inconvenience caused by the non-functioning hot tub during your stay. Your feedback is important, and we understand the frustration this may have caused. We will investigate and address the issue promptly to prevent any reoccurrence. We appreciate your understanding and hope to have the opportunity to provide a more positive experience in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Emili

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible service
I did not even get access to my room. The guy in the front was rude and uncommunicative. I would always come here but I am not coming back.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 21일
Dear Emili,We apologize for the unacceptable service you experienced during your visit. The behavior you described is not reflective of our standards, and we deeply regret any frustration caused. Your feedback is important, and we will address this matter internally to ensure improvements. We appreciate your understanding and hope to have the opportunity to provide a more positive experience in the future. Thank you for sharing your concerns.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Daysha

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only the pictures I took can properly describe my discontent while staying at this property. Floor was dirty, one lamp was broken, the other missing a light bulb. The chair was missing a castor, making it nonfunctional and dangerous. One window screen was torn and a dead fly was in the window because the window was left open. The other window was duck-taped! And the class of people staying there was loud, obnoxious and up until after 2AM.............and management was no where to be found.
2024년 1월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 20일
Dear Guest,We deeply regret the issues you encountered during your stay with us. Your detailed feedback is concerning, and we sincerely apologize for the cleanliness, maintenance, and noise disturbances you experienced. This does not align with our standards, and we are investigating and addressing each concern to ensure a more pleasant experience for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

4/10 - 별로예요

RAFAEL MONTENEGRO

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 18일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 - 별로예요

Dana 님, San Diego

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk wasn’t friendly nor did they tell me what I were signing. They just put the paper on the counter with a pin. My sink was dirty and my phone didn’t work. The body wash was hard to come out and u can hear the car driving by often.
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 16일
Dear Guest,We sincerely apologize for the lack of friendliness at the front desk and the issues you encountered during your stay. Your feedback is essential, and we appreciate you bringing these matters to our attention. We will address the cleanliness concerns and the functionality of the amenities promptly. Additionally, we'll work on improving communication at the front desk to ensure a more pleasant check-in experience for our guests. Thank you for sharing your experience, and we hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 16일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Breyanna

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 16일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Amy

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Stay
First things I noticed in the hotel room were make up on the counter and that the floor was dirty. I cleaned the counter myself with the hand soap and a wash cloth. Walls are paper thin so you hear everything from those above and next door and from the streets. Bedding is also paper thin. The ac and heating unit has seen better days as each button has holes in them. Window coverings are too small so they don’t block out light very well. Shower had hair all over (gross). Breakfast is a joke with stale bread, yogurt, coffee, and juice (concentrated that you need to dilute yourself). To top things off, saw someone with drug paraphernalia when I walked out of my room. Left after one night, even though I paid for two nights. DON’T STAY HERE!
2024년 1월에 2박 숙박함
답변 제공: Hotel manager 님, 2024년 1월 16일
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your experience falls far below our standards, and we deeply regret the inconvenience and discomfort you faced. We appreciate your feedback, which is crucial for addressing and rectifying these concerns. Our management team will investigate the issues raised, and corrective measures will be taken to prevent such incidents in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jenny

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
No water provided in rooms, limited access to water in the lobby during breakfast hours which is 7-10am. Asked for extra blankets due to the room being chilly, wasn’t able to receive any. Housekeeping entered the room shortly after we checked in, using her own card, without permission. Housekeeping also wasn’t friendly at all when returning fresh towels as if we were inconveniencing her.
2024년 1월에 5박 숙박함
답변 제공: Prince 님, 2024년 1월 14일
Thank you for taking the time to share your feedback following your recent stay at Motel Days Inn Chula Vista. We appreciate your honesty and value your input as it helps us to continually improve our services.We're pleased to hear that certain aspects of your stay met your expectations. However, we also acknowledge that there may have been areas where we fell short. Your comments are crucial to our ongoing efforts to enhance the overall guest experience.We would like to learn more about your specific experiences and any suggestions you may have for improvement. Please feel free to contact our management team directly. Your insights are instrumental in helping us identify areas where we can make necessary adjustments.We genuinely hope you consider giving us another opportunity to serve you in the future. Your satisfaction is important to us, and we are committed to making the necessary changes based on your feedback.Thank you for choosing Motel Days Inn Chula Vista, and we look forward to the possibility of welcoming you back for an improved stay

10/10 - 훌륭해요

Arsen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Prince 님, 2024년 1월 14일
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Days Inn Chula Vista! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Days Inn Chula Vista. We look forward to welcoming you back for another enjoyable stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable
The area is a bit busy if you’re bothered by surrounding noise. The room was clean, but some areas could’ve used more attention to detail. Nonetheless it was worth what what I paid for!
2024년 1월에 1박 숙박함
답변 제공: Prince 님, 2024년 1월 11일
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Days Inn Chula Vista! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Days Inn Chula Vista. We look forward to welcoming you back for another enjoyable stay!

4/10 - 별로예요

Cesar

2024년 1월에 1박 숙박함
답변 제공: Prince 님, 2024년 1월 12일
Thank you for taking the time to share your feedback about your recent stay at Motel Days Inn Chula Vista. We sincerely apologize for any inconveniences you may have experienced during your time with us.We take all guest feedback seriously, and we regret that we fell short of your expectations. Your concerns are important to us, and we would like to learn more about the specific issues you encountered so that we can address them promptly.We appreciate your honesty, and your feedback serves as a valuable tool for us to identify areas in need of improvement. Rest assured, we are committed to addressing the issues you've raised and taking corrective measures to enhance the overall guest experience.We understand the importance of guest satisfaction, and we apologize for any disappointment caused. We hope you will consider giving us another chance in the future to demonstrate our commitment to providing a better experience. Thank you for bringing your concerns to our attention.

10/10 - 훌륭해요

Arsen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Prince 님, 2024년 1월 10일
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Days Inn Chula Vista! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Days Inn Chula Vista. We look forward to welcoming you back for another enjoyable stay!