스탠다드룸, 퀸사이즈침대 2개, 금연 | 고급 침구, 필로우탑 침대, 객실 내 금고, 책상

라마다 리미티드 샌프란시스코 에어포트 노스 여행 후기

2 out of 5
라마다 리미티드 샌프란시스코 에어포트 노스
721 Airport Blvd, South San Francisco, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 325개" "
평점 8 - 좋아요. 1000개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 181개" "
평점 4 - 별로예요. 1000개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 77개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No elevator from the underground parking lot to the hotel lobby. No proper instructions and explanation about the facilities. Room is OK.
2019년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2019년 8월 17일
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

6/10 - 괜찮아요

Daeha

체크인이 사람이 없어서 기다렸어요~ 방은 넓은 편이고 편한했어요~
2019년 3월에 1박 숙박함
답변 제공: Guest Experience Team 님, 2019년 5월 17일
Dear Daeha, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Kind regards, Ramada SFO Customer Care Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2018년 8월 16일
Thank you for your review and your perfect rating! We are pleased that you enjoyed such a great stay with us, and we hope to be your hotel of choice for future visits here! Kind regards, Ramada SFO Customer Care Team

10/10 - 훌륭해요

DONG KEUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 리셉션
친절하고 깨끘한 호텔로 공항과 가까우면서도 소음이 전혀 없었던 호텔로 추천함

8/10 - 좋아요

JISUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족
룸크기도 괜찮고 방 안에 전자렌지가 있는 것이 아주 유용했습니다. 아침 비행기가 있어서 공항 근처에 잡은 것이다 보니 주변에 있는 것은 없었구요. 셔틀이 있어서 공항 이동이 편했습니다. 프론트 직원에게 이것 저것 문의 하였는데 친절하게 잘 알려주었습니다. 창문을 닫았는데도 조금 시끄러웠던 것 빼고는 전반적으로 좋았습니다.

10/10 - 훌륭해요

Adolfo

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like that the refrigerator did not have a control knob I could turn to control the temperature.
2024년 4월에 7박 숙박함
답변 제공: Ramada Limited 님, 2024년 4월 16일
Thank you for the great review! We look forward to seeing you again on your next visit to the San Francisco area.

10/10 - 훌륭해요

Petros

가족 여행
좋아요: 편의 시설/서비스
Excellent facilities and Great Customer Service
2024년 4월에 5박 숙박함
답변 제공: Ramada Limited 님, 2024년 4월 14일
Thank you for the wonderful and positive comments. We look forward to seeing you on your next visit back to the San Francisco area.

10/10 - 훌륭해요

Jose

2024년 4월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 4월 9일
Thank you for the wonderful review. We look forward to seeing you again during your next visit to the San Francisco area.

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 4월 8일
Thank you for the great review! We hope you come back and visit the San Francisco area again while staying at the Ramada Limited.

10/10 - 훌륭해요

Ma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen servicio
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 4월 5일
Thank you for the wonderful review! We look forward to seeing you again during your next visit to the San Francisco area.

10/10 - 훌륭해요

penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Victor was very helpful
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 26일
Thank you very much for the kind comment. We look forward to seeing you during your next visit to the San Francisco Airport area again.

6/10 - 괜찮아요

Carrie 님, Atascadero

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Our room smelled so bad of marijuana we all got headaches and sore throats. We should’ve switched rooms but was close to midnight and we were exhausted. The housekeeper should have alerted management of the smell and made sure the smell was gone before guest arrival. The Wooden shades did not cover the city lights so we had to stuff towels into them so that we could sleep. We were given only two towels for 4 people. The “free Bfast” was stale cereal and Nutri-Grain bars.
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 26일
Thank you for the comments. We look forward to addressing all issues mentioned and hope you will visit us again during your next visit to the San Francisco area.

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 26일
Thank you for your comments. We will look forward to making the stay for yourself and all other customers in the future much better.

8/10 - 좋아요

Antonieta 님, Millbrae

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is nice. The room was just a little noisy due to its close proximity to the freeway.
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 25일
Thank you for the kind words. We hope to make the stay at our hotel even better for your next visit to the San Francisco area.

8/10 - 좋아요

Jhoanela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good.
2024년 3월에 3박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 24일
Thank you for the kind words. We look forward to seeing you during your next visit to the San Francisco area.

6/10 - 괜찮아요

Sarbjit

2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 15일
Thank you for your comments and review. We look forward to providing the best service possible and hope you choose our hotel for your next visit to the San Francisco area.

8/10 - 좋아요

Concepción

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was easy
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 7일
Dear Chris, thank you for your positive feedback regarding your check-in experience. We're delighted to hear that the process was easy for you. Our team strives to provide a smooth and efficient check-in to ensure a pleasant start to your stay. If you have any additional comments or if there's anything else you'd like to share about your visit, please feel free to reach out. We appreciate your choice to stay with us and hope to have the pleasure of welcoming you back in the future. Safe travels!Kind regards,Ramada SFOCustomer Care Team

4/10 - 별로예요

Harumi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 3월 9일
Thank you for your comments. We look forward to making the experience for all guests better going forward.

4/10 - 별로예요

Diana 님, Buena Park

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 21일
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Kyle

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s a dive. Go somewhere else.
2024년 2월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 2월 29일
We appreciate your business and look forward to making the experience as best as possible for you and all other guests in the future. Thank you for your comments.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Stay!
2024년 2월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 2월 20일
Thank you for the kind words. We look forward to seeing you during your next visit to the San Francisco area.

10/10 - 훌륭해요

Ma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 2월 12일
Thank you very much for your wonderful comments. We look forward to seeing you during your next visit to the SFO Airport area.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 2월 7일
Thank you very much for your wonderful comments. We look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ramada Limited 님, 2024년 2월 2일
Thank you very much for your kind comments. We look forward to seeing you during your next visit to the SFO Airport area.

8/10 - 좋아요

john

연인과의 여행, 출장 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear John, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Kind regards,Ramada SFOCustomer Care Team

10/10 - 훌륭해요

Lynn

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Lynn, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Kind regards,Ramada SFOCustomer Care Team

8/10 - 좋아요

Maria L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Room and comfortable bed/pillows
I was greeted with a nice gentleman at the front desk and we enjoyed the room was clean and roomy; I slept well until I heard a man talk loudly outside or in another room at about 7:00 am after a long new year's night, but able to sleep a little more. I asked the same clerk Victor for the comfy pillows in the room, and he gave me information to look up, we will be returning in 2024 Hopefully next time we don't get a room by the elevator
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Maria, thank you for sharing your feedback with us. We're pleased to hear that you were greeted warmly by Victor at the front desk and that you enjoyed a clean and roomy accommodation. However, we apologize for the disturbance you experienced from the noise at 7:00 am. We understand how important a peaceful environment is for our guests, especially after a long New Year's night. Additionally, we regret any inconvenience caused by the proximity of your room to the elevator. We appreciate your understanding and feedback, and we look forward to welcoming you back in 2024. We will certainly take note of your preferences regarding room location for your future visits.Kind regards,Ramada SFOCustomer Care Team

10/10 - 훌륭해요

James S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 4일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Michel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in around 2PM. Manager was nice. We dumped our bags and spent the rest of the day visiting family. When we returned we discovered COCKROACHES in the Room!!! It was too late to leave and find another Hotel. Told manage we would be leaving first thing in the morning. We did. Unfortunately in our haste to leave we forgot an expensive pair of boots. We returned and asked for the boots and were told Housekeeping had found NOTHING! Please. We were gone for maybe two hours. Horrible Hotel, horrible service. Do not stay here.
2023년 12월에 7박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Dear Michel, we're truly sorry to hear about the issues you encountered during your stay, especially concerning the cleanliness of the room and the lost items. This is certainly not the experience we want for our guests. Please know that we take these matters very seriously, and we will share them with our team to ensure that necessary improvements are made. We understand your frustration and regret any inconvenience you experienced. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention.Kind regards,Ramada SFOCustomer Care Team

2/10 - 너무 별로예요

Amar

가족 여행
We stayed for 3 nights and no one come and clean or change the towel was terrible
2023년 12월에 3박 숙박함
답변 제공: Ramada Limited 님, 2024년 1월 1일
We apologize for the inconvenience. Our hotel does not provide stayover service (housekeeping services) for guests staying multiple nights at the property unless requested by the guest. We did implement this policy in the past 2 years and carried it forward. We can always provide housekeeping service as long as the front desk is notified ahead of time.

10/10 - 훌륭해요

Huishu 님, Reno

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, quiet and very clean. Easy to park and very close to the airport.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Huishu, we're delighted to hear that you found our hotel safe, quiet, and very clean. It's great that the parking was easy and the proximity to the airport was convenient for you. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We appreciate your feedback and look forward to providing you with excellent service during your next visit!Kind regards,Ramada SFOCustomer Care Team

10/10 - 훌륭해요

Jorge

2023년 11월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 12월 10일
Thank you very much for your kind words. We look forward to seeing you on your next visit to the San Francisco area.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff. Adequate rooms and easy parking
2023년 11월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 11월 24일
Thank you for your wonderful comments. We look forward to seeing you on your next visit to the San Francisco area.

6/10 - 괜찮아요

Marcel L

2023년 11월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 11월 17일
Thank you for your comments. We look forward to seeing you on your next trip to the San Francisco area and hope to ensure your stay is better than expected.

10/10 - 훌륭해요

Gilbertto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 11월 7일
Thank you very much for your wonderful and kind comments. We look forward to seeing you on your next visit to the San Francisco area.

4/10 - 별로예요

Haydee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El desayuno muy pobre . Para lo que se paga
2023년 11월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 11월 6일
Thank you very much for your comments. We look forward to seeing you on your next visit to the San Francisco area.

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff gets 5 stars for friendliness and being accommodating as this was an unplanned stay due to flight delays. The place itself was descent in appearance and the breakfast was appreciated. What knocks down overall rating is the promised transportation from the airport. I had to call 3 times as waited 45 minutes with no call from a driver. I was promised multiple times will be soon. The turnaround should have been 15-20 minutes from my first call as promised. Then when the hotel reached out to the driver was told another 20 minutes delay. Unacceptable. I was forced to take a taxi but the hotel at least covered the cost of it. The morning ride to the hotel was better. I made sure to leave extra time just in case.
2023년 10월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 11월 5일
Thank you very much for your comments. We look forward to seeing you on your next visit to the San Francisco area.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Ramada Limited 님, 2023년 10월 30일
Thank you!

10/10 - 훌륭해요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent customer service, good price too!
2023년 10월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 10월 25일
Thank you very much for your kind words. We look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Mariolga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 10월 25일
We appreciate your feedback and than you for your positive review. We look forward to seeing you on your next visit to the San Francisco area.

8/10 - 좋아요

Ramon

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

May 님, Los Angles

2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 3일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Victor was gracious and could accommodate our request to check in early after our overnight flight from Tahiti. He made sure all our needs were met: breakfast to transportation from and to the airport.
2023년 10월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 10월 8일
Thank you for your wonderful comments. We look forward to seeing you on your next visit to the San Francisco area.

8/10 - 좋아요

JUI WEN

2023년 10월에 1박 숙박함
답변 제공: Ramada Limited 님, 2023년 10월 4일
Thank you for your kind words. We look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Ramada 님, 2023년 9월 30일
Thank you very much for your kind words and we look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Ruben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at the property because it is 10 minutes from the airport. And offers a courtesy shuttle to the airport.
2023년 9월에 1박 숙박함
답변 제공: Ramada 님, 2023년 9월 27일
Thank you for your kind words and we appreciate your feedback. We look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast
2023년 9월에 1박 숙박함
답변 제공: Ramada 님, 2023년 9월 18일
Thank you very much for your kind comments. We look forward to seeing you on your next visit to the San Francisco area.

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good eating. Quiet. Clean. Not like downtown SF.
2023년 9월에 1박 숙박함
답변 제공: Ramada 님, 2023년 9월 16일
Thank you very much for the kind words. We look forward to seeing you on your next visit to the San Francisco area.

2/10 - 너무 별로예요

Gregory

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 4일
Dear Gregory, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Kind regards,Ramada SFOCustomer Care Team