숙박 시설 정면

샌프란시스코 인 여행 후기

2 out of 5
샌프란시스코 인
385 9th St, San Francisco, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 223개" "
평점 8 - 좋아요. 1003개 이용 후기 중 335개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 224개" "
평점 4 - 별로예요. 1003개 이용 후기 중 123개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 98개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주말에 클럽있어서 시끄럽..
2019년 4월에 3박 숙박함
답변 제공: E 님, 2019년 5월 19일
Hello, thank you for your review!

2/10 - 너무 별로예요

eunhyun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
절대로 가면 안되요~
호텔이 3층건물 오델하우스같은집이며 인도식 물건들 특유의 도한향 넘 머리아픈 실내 기물들은 모두 세컨샾에서 주워다 놓은듯한 물건든과 구서구서 더럽고 낡은 먼지 엘리베이터도 없는 환경 정말 배드 임 대기하는곳도 두사람들어가면 꽉찬공간~~ 정말 잘수도 하루도 있을수 없는 더티한곳 절대 호텔 닷컴에서 이 금액으로 올리면 이미지 떨어질 환경임 불행중 다행인것은 카운ㅌㅓ 보이가 칠절하긴 함 그러나 많은 시간 로비를 비워 밖에서 기다리게 하고 아무튼 절대 가지 마세요~
2018년 1월에 4박 숙박함

4/10 - 별로예요

Junghoon 님, Seoul

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unreasonable price and unavailable parking lot
Unreasonable price and unavailable parking lot Room & restroom smells bad No elevator No place for breakfast (We gotta get the breads and beverage at the counter and go back to the room)re
2017년 8월에 3박 숙박함

6/10 - 괜찮아요

seunghyun

좋아요: 청결 상태, 숙박 시설 상태 및 시설
깔끔하고 친절하고 유니온 스퀘어까지 도보로 갈 수 있는 거리에 위치. 하지만 숙소 주위는 아무래도 도심이라 야간에 도보로 다니기에는 좀 위험

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아늑한 숙소
아늑하고좋습니다. 너무 비싸진않으며 개인화장실이 있어 정말편했어요 역이나 버스정류장에서는 조금 멀어서 걷는것잘못하는분이라면고려하세요

8/10 - 좋아요

Kwanhee

좋아요: 직원 및 서비스
가격대비 좋은 호텔
가격대비 훌륭한 호텔이였음. Wi-Fi 속도가 빨라서 좋았음.

6/10 - 괜찮아요

Chuck 님, Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
good hotel to stay for the price
Secure place and hotel, quiet, clean, any foot step or pounding sounds from up stairs are easily audible from the room. Not a good sound proof ceiling. good continental breakfast.

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 28일
Thanks for your 5-star ratings. Hope to see you back again. Really appreciated your rating.

6/10 - 괜찮아요

Justin 님, Gainesville

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: FD 님, 2024년 3월 25일
Thank you for your feedback. We appreciate your rating and will strive to make improvements based on your comments. We hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Arletha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay at San Francisco inn the room had nice cozy queen size beds modern decor spacious bathrooms with sky lights,very clean,free parking,great location and the staff went above and beyond to ensure a comfortable stay I give this hotel five stars
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 1일
Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay at the San Francisco Inn. It's wonderful to know that you found the queen size beds cozy, the modern decor appealing, and the bathrooms spacious with skylights adding a touch of charm.Maintaining cleanliness is a top priority for us, so we're pleased that you found our accommodations very clean. It's fantastic that you appreciated the convenience of our free parking and the great location of our hotel.Our team strives to provide exceptional service, so we're delighted to hear that our staff went above and beyond to ensure your comfort throughout your stay.Your five-star rating means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 - 괜찮아요

Ruben F

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Rooms smell like cigarette smoke, if you ask them for another room they are “full booked” yet there were many rooms available.
2024년 2월에 1박 숙박함
답변 제공: Fd 님, 2024년 2월 19일
I apologize for the inconvenience you experienced. It's disheartening that the hotel couldn't accommodate your request for a different room despite available options.We will inquiry with the team .Sorry again Thanks for booking with us

4/10 - 별로예요

Francisco

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 20일
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand how important a comfortable environment is for our guests, and we regret that we fell short of meeting your expectations.

8/10 - 좋아요

KENWYN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a lot of noise as the place is close to the road. All the amenities were present
2024년 1월에 2박 숙박함
답변 제공: Fd 님, 2024년 2월 4일
Thank you for choosing our services and taking the time to share your feedback. We're delighted to hear that you enjoyed the amenities during your stay.We sincerely apologize for any inconvenience caused by the road noise near our location. We understand that a peaceful environment is crucial for a comfortable stay. Please rest assured that we take your feedback seriously, and we are actively exploring solutions to minimize the impact of external noise.We appreciate your valuable input, and it will certainly help us in our continuous efforts to enhance our guests' experience. If you plan to stay with us again, please let us know in advance, and we'll do our best to ensure a quieter and more enjoyable stay for you.Thank you once again for choosing our services, and we hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Md. Sadman Sakib

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: FD 님, 2024년 2월 3일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. Your insights are invaluable to us, and we are committed to addressing your concerns to improve our services.

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: FD 님, 2024년 1월 30일
Thank you for taking the time to share your feedback. We truly value the opinions of our guests, and we apologize that your experience did not meet your expectations.

4/10 - 별로예요

Dana

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I understand that they are remodeling and somethings are not finished. But the sink was lose, the shower door handle was lose, there was a screw poking out of the floor, the phone didn't work and there is so many small things to bring up I don't have the effort to express. Cheap not convenient unless you are going to anything leather and lgbtq
2024년 1월에 3박 숙박함
답변 제공: front desk 님, 2024년 1월 22일
I apologize for the issues you faced during your stay. We are addressing the loose sink, shower door handle, and other concerns promptly. Your feedback is crucial, and we're committed to improving. If your travels bring you back, we'd love the chance to provide a better experience.

8/10 - 좋아요

Dana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The #1 consideration for me was free parking. This was one of only three hotels in the whole SoMa area that offered free parking. The number of spaces was very limited, but there was one available for me, so I was satisfied. Unfortunately, some trash materialized behind my car overnight) but I don't think that was the hotel's fault. That's the reason for my "poor" rating for the surrounding area.
2024년 1월에 2박 숙박함
답변 제공: Front Desl 님, 2024년 1월 20일
Thank you for choosing our hotel and taking the time to share your feedback. We're delighted to hear that the availability of free parking played a significant role in your decision, and we're pleased to have met that expectation.We appreciate your understanding regarding the limited parking spaces and regret any inconvenience caused by the presence of trash near your car. While we strive to maintain a clean and welcoming environment, incidents like this occasionally occur. Rest assured, we will take note of your feedback and address it to improve our services.We value your patronage and hope to welcome you back for a more positive experience in the future.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: front Desk 님, 2024년 1월 7일
Thank you so much for taking the time to leave us a positive rating! We are thrilled to hear that you enjoyed your stay with us.We strive to provide excellent service and a memorable experience for our guests, and your feedback is truly rewarding for our team.If there is anything specific that stood out to you or if you have any suggestions for improvement, we would love to hear more about your experience.We hope to welcome you back soon for another great stay!

10/10 - 훌륭해요

daieni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quarto confortável! Chuveiro ótimo. O staff foi incrível! Safa. Nos auxiliou em tudo que precisamos!
2023년 12월에 3박 숙박함
답변 제공: FD 님, 2024년 1월 31일
We're delighted to hear that you enjoyed your stay, especially your experience with the comfort room and the great shower. Your positive feedback about our staff, particularly Safa, is truly appreciated.We take pride in providing exceptional service, and it's fantastic to know that Safa went above and beyond to assist you with everything you needed. I'll make sure to pass on your kind words to Safa and the rest of the team.

4/10 - 별로예요

Pete

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Roach motel -- not a hotel
Not sure why this place is even listed on Hotels.com
2023년 12월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 26일
"We're sorry to hear about your experience. Our goal is to provide a comfortable stay, and we take such feedback seriously and apologized again for inconvenience causing by renovation work

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hopefully renovations are completed
답변 제공: FD 님, 2024년 2월 6일
Thank you for your five-star rating! We greatly appreciate your feedback. Yes, I'm pleased to inform you that our renovation project has been successfully completed. We've worked hard to enhance our facilities and create an even better experience for our guests. We hope you'll have the opportunity to visit us again soon and enjoy the improvements firsthand.

6/10 - 괜찮아요

MARVIN XIANG CE

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is a good and cheap inn for backpack travelers with ample amenities. Some furniture in the room are old. However, the area around the inn isn’t in a safe district. So exercise caution when walking around this area.
2023년 12월에 7박 숙박함
답변 제공: fd 님, 2023년 12월 26일
"Thank you for your positive review and highlighting our affordability and backpacker friendly amenities. We'll certainly looking into updating and aging furniture. We appreciate your cautionary note and will continue to prioritize guest well-being.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: fd 님, 2023년 12월 26일
"Thank you for your review. We appreciate your feedback, though we'd love to understand more about your experience to enhance it furture. We're committed to making every guest's stay exceptional."

8/10 - 좋아요

Yudai

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"Thank you for your 4-star rating! We appreciated your feedback there's anything specific you liked or areas where we can improve to earn 5th star , we'd love to hear more .Your insights help us enhance our services.

6/10 - 괜찮아요

Tri

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property is not in the best of shape. For the price is good for a night or two but wouldn’t recommend more than 3 nights.
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"We appreciate your feedback regarding our ongoing renovation. We apologize if it affected your experience as we work to enhance our property. Your patience is valued, and we assure you that improvements are underwent We're committed to making your future stays more enjoyable."

8/10 - 좋아요

JUAN CARLOS MOGROVEJO

연인과의 여행, 출장 여행
좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"Thank you for your 4-star rating! We appreciated your feedback there's anything specific you liked or areas where we can improve to earn 5th star , we'd love to hear more .Your insights help us enhance our services.

4/10 - 별로예요

Sean

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wasn’t nice. Shady area. Bedding was old and seemed dirty. Old furniture. You get what you pay for but walking distance to good food. Loud area but I like that. Also requires a $100 deposit even when prepaid, but the nice front desk dude waved it.
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"Thank you for your feedback and positive review of our defenders. We're sorry to hear about your concerns regarding the room's shading and the bedding. We appreciate your understanding and bringing this to our attention. Your comments will help us make necessary improvements. . We value your input."

2/10 - 너무 별로예요

Marc

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We were put at a room near that back where there was open construction of a room. I understand that comes with some noise, however, what shouldn't be happening when someone is doing construction on the room next to you is the power to several outlets going in and out in your own room.
2023년 11월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"We apologize for the inconvenience caused by the construction noise next door. We understand this was disruptive to your stay. We're actively working to minimize any disturbance, and we appreciate your patience during our renovation. If there's anything else you'd like to share or if we can assist you further, please let us know. Your feedback is valuable to us."

10/10 - 훌륭해요

Nahom

2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"Thank you for your 5-star rating! We appreciated your feedback. We're thrilled that you had a great experience.your feedback means the world to us .Enjoy your day!"

10/10 - 훌륭해요

Meredyth

2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"Thank you for your 5-star rating! We appreciated your feedback your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean and basic. It was fine for sleeping and had all necessities. The neighbourhood was a bit sketchy but not too far from public transportation and close enough to walk to some attractions.
2023년 11월에 4박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
Thank you for your 4-star rating! We appreciated your feedback.

4/10 - 별로예요

hongwei 님, CORONA

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"We're sorry to hear you had a less-than-satisfactory experience. Your feedback is important to us. If you're comfortable sharing specific details about what went wrong, we'd like to address and rectify the issues. Please feel free to provide more information so we can work to improve. Thank you for bringing this to our attention."

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, remodeled rooms. Older building. Near highway and traffic noise until 11pm on a Sat. Good value. Not much in the immediate neighborhood but near Mussion Bay and the Mission District
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
Thank you for your 4-star rating! We appreciated your feedback . Your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

8/10 - 좋아요

Luz M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Sorpresa interior!!!
Habitación número 12 recién remodelada. La entrada y el hotel oscuro en general. Decía desayuno incluido lo cuál no fue así. Al momento del check out vi una cafetera y galletas, lo cuál nunca se nos informó al registro. Salvó la estancia la habitación nueva, cafetera y frigobar.
2023년 10월에 3박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"Thank you for your feedback and for choosing our hotel. We apologize for the breakfast issue you experience .We'll address this matter to ensure a better experience in the future."

4/10 - 별로예요

sergio

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
La abitacion muy ruidosa toda la noche no hay mucho estacionamiento en el hotel y en el estacionamiento ratas de un lado para el otro
2023년 10월에 2박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"We apologize for any inconvenience caused by noisy guests at night and the lack of available parking. Your comfort is important to us, and we'll address these issues to ensure a better stay for you. If you have any specific details to share or if there's anything else we can do to improve your experience, please let us know. We appreciate your patience."

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's a cut above !
Very helpful very clean the neighborhood could be a little nicer but its SF was there for surgery, staff was very accommodating
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"Thank you for your rating!. We're thrilled you appreciated our staff's efforts in making your stay enjoyable .Your positive feedback encourages us. We look forward to welcoming you again".

10/10 - 훌륭해요

Melissa

2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"Thank you for your 5-star rating! We appreciated your feedback your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

2/10 - 너무 별로예요

Larry

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One disappointment after another: No seating except the bed and toilet. No phone. Damaged curtain rod required forcing curtains to close, and curtain hangers were missing, causing the curtain to gap at the top. No bathroom lighting. Unreliable Internet access. Dirty common areas, including smears of what appeared to be feces on the stairs. Between 3 and 4:30 AM a fellow guest was having a loud cell call while smoking meth just outside of my door. When I tried calling the desk from my cell phone, there was no answer. After my first night I told the desk clerk I wanted to check out and why. He offered an upgrade to a "premium" room, which was better in most respects, but the Internet access remained unusable, and calls to the desk went unanswered. At 9 PM I went in search of a more suitable location, and fortunately found one nearby.
2023년 10월에 3박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"We apologize for the disturbance you experienced with someone Smoking right outside your door very lately hours. This is certainly not the experience we aim to provide. Our team is investigating the matter to prevent such incidents in the future. We appreciate your feedback and your patience as we work to improve our services."

6/10 - 괜찮아요

Matthew

출장 여행
별로예요: 청결 상태
This was the second time in a full year I've stayed here. After the first time, I had no desire to ever come back. But they tried to assure me they were "renovating". I paid a bit extra for one of the renovated rooms, "Room #3" and it smelled like Pot the moment I stepped into the "non-smoking room." Burning a candle never got rid of the smell. The power outlets on the wall were open with exposed wires. The door on the closet was off its hinges and wouldn't stay up. The TV remote did not turn on the TV, even putting in new batteries. The renovated shower has a rain shower head improperly installed. They are supposed to be there to four inches from the fall minimum so that the water falls on you. They just screwed it to the existing pipe. And there was so little water pressure you basically had to get as close to the wall as possible to get wet. The worst shower experience in a hotel ever. And I travel for work every weekend 46 weeks a year. I took pictures of all the issues if there is some place to put them up.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"We're truly sorry to hear your experience fell short of expectations. We value your feedback and we're confident to provide you excellent service in future again."

10/10 - 훌륭해요

Viktoriia

2023년 10월에 1박 숙박함
답변 제공: front desk 님, 2023년 12월 16일
"Thank you for your 5-star rating! We appreciated your feedback your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

4/10 - 별로예요

NATHAN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s hard to relax when the room above you is doing heavy construction from early morning and into the evening. It would be wise for staff to at the very least acknowledge the mess and give guests an idea of what to expect as opposed to giving zero warning. A disappointing stay.
2023년 10월에 1박 숙박함
답변 제공: fd 님, 2023년 12월 26일
"We apologize for any inconvenience caused by the reconstruction noise We appreciate your feedback and regret if our communication fell short. We'll work on improving our notifications. Thank you for bringing this to our attention."

4/10 - 별로예요

jeremy

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was dirty and the light switch and tv didn't work.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"We're truly sorry to hear about your experience. Our sincere apologies for the cleanliness issue and the Tv not working. This falls below our standards, and we're addressing it promptly and We're committed to ensuring a much better stay in the future."

2/10 - 너무 별로예요

Richard

별로예요: 숙박 시설 상태 및 시설
No tv , internet poor , noisy , homeless sleeping on the parths outside , did not look safe
2023년 10월에 3박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"We're truly sorry to hear your experience fell short of expectations. We value your feedback and Thankyou for bringing this to our attention."

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No wheelchair access
Not wheelchair accessible. We weren’t able to stay because all the rooms are above the parking garage and there is not an elevator on-site. We were charged one night stay as the front desk stated we didn’t cancel our reservation in time. We couldn’t, we found out when we arrived that there were no wheelchair accommodations.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Paula

단체 여행
별로예요: 직원 및 서비스
Not that good
The tv was not working and the front desk was in my room for about 2 hours and still was not able to work he had to bring a smaller tv and was not working properly also the continental breakfast was only coffee and a cold packaged not good pastry’s
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"We're truly sorry to hear about your experience. Our sincerely apologies for the Tv not working and breakfast issue. Thank you for bringing this to our attention".

2/10 - 너무 별로예요

michele

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very bad location and place
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"We're sorry about your experience. Our goal is to provide a comfortable stay, and we take such feedback seriously.Hope you give us one more chance to improve our service in future ".

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For an older property, they do their best to keep it clean, nice, quiet and good walkable area. Nice staff!!!
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"Thank you so much for your kind words! We're thrilled you enjoyed our location, staff, and everything else .It's always a pleasure to hear when guests have a great experience. We look forward to welcoming you back on your next visit."

10/10 - 훌륭해요

Nick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great for a cheap motel.
2023년 9월에 3박 숙박함
답변 제공: Front desk 님, 2023년 12월 26일
"Thank you for your review! We're delighted to hear you had a great experience. Looking forward to hosting you again."

2/10 - 너무 별로예요

Carlos

2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
I'm sorry to hear that you had a less-than-ideal experience. Here's a response:"We're sorry to learn about your negative experience. Your feedback is crucial to us. Could you please provide more details about what went wrong? We want to address your concerns and improve. Thank you for bringing this to our attention

6/10 - 괜찮아요

Aryeh

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 16일
"Thank you for your three-star rating. We appreciate your feedback. If there's anything specific that we can improve upon or if you have further comments, please feel free to share. Your insights help us enhance our services. We hope to have the opportunity to provide you with an even better experience in the future."