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Ibis Cúcuta Hotel

3.5 star property
Beaux Arts hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Ibis Cúcuta Hotel

Exterior
Pet-friendly
Lobby sitting area
Daily buffet breakfast (COP 38000 per person)
Interior
Ibis Cúcuta Hotel is near cultural landmarks. Travelers enjoy practical amenities like dry cleaning, an all-day restaurant, and a welcoming bar. Free in-room WiFi and express check-out enhance the streamlined stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Laundry
  • Housekeeping
The current price is ₩50,809
₩50,809 total
Oct 3 - Oct 4

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed (Plug & Play)

Superior Room, 1 Double Bed (Plug & Play) | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed (Plug & Play)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, in-room safe, desk

Twin Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Located in San José de Cúcuta, Ibis Cúcuta Hotel is in the city center and near the airport. Cucuta Museum of Culture and Banco de la Republica Cultural Area are cultural highlights, and some of the area's popular attractions include Circus Pop and Ecoparque Comfanorte Cúcuta. Looking to enjoy an event or a game while in town? See what's going on at General Santander Stadium.
Visit our San José de Cúcuta travel guideOpens in a new window
Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 8 min walk - 0.7 km
  • Gobernación Norte de Santander - 8 min walk - 0.7 km
  • Cucuta Museum of Culture - 8 min walk - 0.7 km
  • Ventura Plaza Commercial Center - 9 min walk - 0.8 km
  • General Santander Stadium - 19 min walk - 1.6 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 16 min drive

Restaurants

  • ‪La Churrasquería - ‬2 min walk
  • ‪Aceituna Restaurante Árabe - ‬2 min walk
  • ‪Carritos - ‬2 min walk
  • ‪Molino's Cafe - ‬4 min walk
  • ‪Cusi's Paella - ‬3 min walk

About this property

Ibis Cúcuta Hotel

Hotel near Ventura Plaza Commercial Center
Located close to Colon Park and Cucuta Museum of Culture, Ibis Cúcuta Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • A banquet hall, a computer station, and a TV in the lobby
Room features
All 105 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 38,000 for adults and COP 25,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar lounge
  • Restaurante Ibis Kitchen

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 77350 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 38000 for adults and COP 25000 for children
  • Airport shuttle fee: COP 40000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 77350 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta San José de Cúcuta
Ibis Cúcuta
Hotel Ibis Cúcuta Hotel San José de Cúcuta
San José de Cúcuta Ibis Cúcuta Hotel Hotel
Hotel Ibis Cúcuta Hotel
ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel Hotel
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta Hotel Hotel San José de Cúcuta

Frequently asked questions

Is Ibis Cúcuta Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of COP 77350 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ibis Cúcuta Hotel?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Ibis Cúcuta Hotel on Oct 3, 2025 start from ₩50,809, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ibis Cúcuta Hotel?

Self parking is free at this property.

What time is check-in at Ibis Cúcuta Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ibis Cúcuta Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ibis Cúcuta Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of COP 40000 per vehicle applies.

Where is Ibis Cúcuta Hotel located?

Located in the heart of San José de Cúcuta, this hotel is within a 10-minute walk of Colon Park, Cucuta Museum of Culture, and Gobernación Norte de Santander. Ventura Plaza Commercial Center and Banco de la Republica Cultural Area are also within 15 minutes.

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Ibis Cúcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 459 out of 695 reviews
Rating 8 - Good. 157 out of 695 reviews
Rating 6 - Okay. 38 out of 695 reviews
Rating 4 - Poor. 14 out of 695 reviews
Rating 2 - Terrible. 27 out of 695 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado 4 veces en diferente meses , Excelente instalaciones y buen ambiente
Stayed 1 night in May 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
My parents say their stay was good, safe and clean
Stayed 1 night in Jun 2025

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 6 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short layover in Cucuta, very centrally located, clean, friendly staff, very comfortable room
Stayed 1 night in Dec 2024

8/10 Good

Rychard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view from the double bedrooms, very bad
Stayed 1 night in Jun 2025

10/10 Excellent

FELIPE

Liked: Amenities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Yomar

Liked: Amenities, property conditions & facilities
Very good and very confort
Stayed 1 night in Apr 2025

10/10 Excellent

Luilly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very nice and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

6/10 Okay

Andres

Everything Was OK Everything Was Expected
Stayed 1 night in May 2025

10/10 Excellent

Dayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo la atencion excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and save place
Stayed 1 night in Jan 2025

10/10 Excellent

Rychard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente personas muy amables y comprometidas a hacer sentir muy bien a sus huespedes gracias por todo. Seguro seguire usamdo sus servicios. Los mejores de cucuta
Stayed 1 night in Dec 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cómodo. Lo único negativo fue que el agua de la ducha se sale hacia el piso del baño
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amable
Stayed 1 night in Oct 2024

10/10 Excellent

Yonis

Liked: Cleanliness, staff & service, property conditions & facilities
La unica observación que tengo es relativo al aire acondicionado, el cual tenía un ruido que hacía difícil conciliar el sueño. En el restaurant me gustaría ver más opciones disponibles.
Stayed 1 night in May 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
All liked everything.
Stayed 13 nights in Nov 2024