스튜디오 | 암막 커튼, 다리미/다리미판, 무료 WiFi, 침대 시트

익스텐디드 스테이 아메리카 스위트 산 호세 밀피타스 매카시 랜치 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 469개 이용 후기 중 137개" "
평점 8 - 좋아요. 469개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 469개 이용 후기 중 93개" "
평점 4 - 별로예요. 469개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 469개 이용 후기 중 66개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

YONGJUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙소는 분명 좋았습니다. 하지만, 저녁시간때 시끄러운 부분이 있어서 항상 이어폰을 끼고 있었네요 그리고 숙소 계단에 쪼그려 앉아 있던 사람들 때문에 몇 번 놀랐네요. 전 아직도 그들이 투숙객인지 외부인인지 모르겠어요
2021년 7월에 28박 숙박함
답변 제공: Hotel Management 님, 2021년 9월 2일
Yongjun, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret the inconvenience you had due to other guests on the property. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management

10/10 - 훌륭해요

Sony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 6박 숙박함

4/10 - 별로예요

Beomgil

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
그냥저냥 있을 만함
쓸만함 보통
2018년 10월에 10박 숙박함
답변 제공: Hotel Management 님, 2018년 11월 22일
Beomgil, thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

6/10 - 괜찮아요

geping

출장 여행, 가족 여행
Close to shopping centers
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 25일
Dear geping, Thank you for your feedback on our hotel's location. We are pleased that you found our proximity to local shopping areas convenient. Your input is valuable, and we look forward to welcoming you back.Sincerely,Hotel Management

6/10 - 괜찮아요

Steve

가족 여행
좋아요: 숙박 시설 상태 및 시설
Close to shopping center.
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 24일
Dear Steve, Thank you for the review. We truly appreciate your kind words about our convenient location and that this adds to your satisfaction. Your comfort is our priority. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management

10/10 - 훌륭해요

JASON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
None
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 11일
Dear JASON, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associate brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management

10/10 - 훌륭해요

Jacinto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location, peaceful
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 5일
Dear Jacinto, Thank you for choosing Extended Stay America for your recent visit to our city. We are pleased to hear that you enjoyed the tranquil atmosphere of our accommodations and that our location contributed positively to your experience. Your kind words about our establishment will certainly be helpful for future travelers. We look forward to welcoming you back in the near future.Sincerely,Hotel Management

10/10 - 훌륭해요

Roquita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t charge a deposit and the staff is very nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Dear Christopher, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We'll gladly share your kind words with our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

kimhoun

2024년 1월에 1박 숙박함

4/10 - 별로예요

Josiah

별로예요: 청결 상태
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff no where to be seen. Had to call to get checked in and when requesting sheets for fold out. Front desk never staffed. Didn’t have pillows for fold out. Stay somewhere else.
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 22일
Dear John, We sincerely apologize for the challenges you encountered during your visit. Your feedback regarding your experience at the front desk and the unavailability of essentials is concerning. We understand the importance of a seamless stay and regret falling short of your expectations. Thank you for bringing these concerns to our attention, as it helps us identify how we can enhance our guest experience moving forward. If your travels bring you back to the area, we would welcome the opportunity to provide you with a much-improved accommodation.Sincerely,Hotel Management

4/10 - 별로예요

Jerry

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

ANH

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Demetris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

kimhoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 8일
Dear Kimhoun, We, the entire team at Extended Stay America, would like to express our gratitude for your kind comments about our hotel. We take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management

8/10 - 좋아요

Frank David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Demetrist

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great I love it every time the staff is very helpful.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lily

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Krajna Sioux

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and neat! Only thing is we noticed that the floor felt sticky all over the room and maybe hasn't been mopped in a bit. But otherwise, our stay had been peaceful and relaxing🤗 5 stars if the floor wasn't sticky tho but would still come back next time!
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 20일
Dear Krajna Sioux, Thank you for reviewing your stay and for the generous words about our hotel being clean and friendly. However, we hope you will accept our apologies for the inconvenience with the sticky floors. We appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. It is always a joy to see our guests excited about returning; we look forward to it. Thank you again, and safe travels.Sincerely, Hotel Management

4/10 - 별로예요

ashok

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Demetris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s great I love this area
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

BEVERLY

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful stay
Loud commotions (people, smoke alarms) , no utensils in kitchen as described, smelled smoke from the other rooms through vents. This is not worth it.. It will be better to paying just a few dollars more just to stay in a more comfortable place. Did not get sleep or rest at all.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear BEVERLY, Thank you for choosing us and sharing your feedback. We apologize for the inconvenience you encountered during your stay. We understand that a comfortable and restful environment is crucial for our guests, and we regret that we fell short of your expectations. Your feedback is appreciated, and it will help us address these concerns. We hope you might consider staying with us again in the future, allowing us the opportunity to provide a more enjoyable experience. Thank you for sharing your insights.Sincerely,Hotel Management

10/10 - 훌륭해요

David

Friendly staff. Clean room
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 21일
Dear David, Thank you for choosing us and reviewing your recent stay. We're delighted to hear that you found Extended Stay America's staff friendly and the room clean. Your positive feedback is much appreciated, and we're committed to providing a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

6/10 - 괜찮아요

Monserrath

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Leily yakelin

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was good
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was good
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 5일
Dear Jackie, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

6/10 - 괜찮아요

santosh kumar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Unsafe
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 29일
Dear Santosh, Thank you for staying with us and leaving your feedback. Our guests' comfort and safety are our top priorities, so we regret falling short of your expectations and apologize for any inconvenience caused. Please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. If you'd like to provide further details or discuss your visit in more depth, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to regain your trust in the future.Sincerely,Hotel Management

2/10 - 너무 별로예요

Condeza

2023년 9월에 1박 숙박함

8/10 - 좋아요

Sunil

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함

4/10 - 별로예요

Dylan

단체 여행
별로예요: 숙박 시설 상태 및 시설
Never got my deposit back
2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 14일
Dear Dylan, Thank you for taking the time to review our hotel. It is disappointing to read about your concerns, and we apologize for any frustration this has caused. Please know that processing transactions and refunds can take your bank a few business days. However, we hope you reach out to us at our hotel at your earliest convenience to settle this issue. Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter. We hope you allow us to redeem your confidence in us again.Sincerely,Hotel Management

10/10 - 훌륭해요

Demetris

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Book your trip to Milpitas Ca
The stay is always amazing I highly recommend it the staff is nice and always willing to help.
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bathroom had another person hair left in it!
The room was barely clean. The tub having the previous guest hair clumped together was a dead give away for it not being cleaned or properly cleaned. Granola bars and coffee isn’t breakfast. Also huge water damage has been done because the hardwood was lumpy. It was for a concert but next time I’ll stay home than stay here!
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 5일
Dear Guest, We apologize for the cleanliness issues you experienced in your room, particularly the hair in the tub. We will address this issue with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. We will review our breakfast options to see where we can do better. We also regret to hear about the water damage in your room. We will investigate this issue further and take steps to ensure that our rooms are well-maintained and free from any damage. Thank you for bringing these issues to our attention and for your understanding. We hope that you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management

6/10 - 괜찮아요

Jonathan

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Esau

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of parking, lots of restaurants nearby.
2023년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 30일
Dear Esau, Thank you for being our frequent guest and reviewing your experience at Extended Stay America. It's so nice to know you are pleased with the parking lots and the location close to many restaurants and that you enjoyed your stay. We work hard to provide high levels of service, and we will share your compliments about your visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rohit makes check in easy
2023년 7월에 1박 숙박함

4/10 - 별로예요

Noreen

별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Andrea

2023년 7월에 1박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again if needed.
Decent one night stay, room was clean and stocked. Check in and out was flawless. AC worked well, room was reasonably quiet for a hotel.
2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 9일
Dear John, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management

10/10 - 훌륭해요

Itza

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Demetris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended
I actually enjoy this location the staff is friendly with great service. I highly recommend this location coming to Milpitas Ca
2023년 6월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 30일
Dear Demetris, Thank you for selecting Extended Stay America and taking the time to write a review. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your compliments are both rewarding and encouraging, and we will share this with the team to let them know their efforts are appreciated. Thank you for recommending us, and we look forward to having you with us again! Sincerely,Hotel Management

8/10 - 좋아요

Thuy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 7박 숙박함

6/10 - 괜찮아요

Ronnie 님, Willits

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like that the vending machines where in the main lobby and they lock the door at 11pm and your not able to use the room key your givin for the lobby building ...
답변 제공: Hotel Management 님, 2023년 6월 6일
Dear Ronnie, Thank you for staying with us. We are glad you had a great stay but are disappointed knowing we did not meet every expectation. We will address your concerns regarding vending machines and keys with the appropriate individuals to ensure this does not happen again. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management

10/10 - 훌륭해요

JASON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The microwave and fridge are a huge plus =)
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Sujit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here for 10 days Friday to Sunday next week during which I was out of town for the intervening week. I liked the fact that I could cook my lunch and dinner and avoid eating out -- the equipment is basic but sufficient. I liked the morning breakfasts (again very basic but sufficient). There is a nearby Ranch 99 you can walk to, which also has a bunch of Chinese eateries in the same mall. We also had 2 bookings back to back and I wanted to call out the help from reception in allowing us to be in the same room for convenience.
2023년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 5월 19일
Dear Sujit, Thank you for your feedback on your recent stay. We're happy to hear you enjoyed our amenities, including the in-room kitchen facilities and breakfast options. We strive to provide a home-like experience and are glad we achieved that for you. We're also pleased our reception staff accommodated your room request. Thank you for choosing Extended Stay America, and we look forward to welcoming you back.Sincerely,Hotel Management

4/10 - 별로예요

Miles

출장 여행
좋아요: 직원 및 서비스
There was a 1/2" gap at the bottom of my front door. Which means I can hear everything outside and feel everything outside.
2023년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 17일
Dear Miles, Thank you for staying with us. We are sorry you did not enjoy your stay and that we did not meet your expectations this time. We have noted your concern and will share them appropriately. We hope you will stay with us again so we can have an opportunity to provide you with a much better experience. It would be our pleasure to host you again.Sincerely,Hotel Management