Hi Haeyoung,Thank you so much for taking the time to give us a rating. We're glad you enjoyed your stay with us, and hope to have you again soon!

Thank you for sharing. We apologize that your room did not smell fresh and clean. We hope to see you again!

Hello Juan manuel,We are delighted to hear that you had a wonderful experience during your stay at our hotel! If you have any further comments or would like to share more about your stay, please do not hesitate to contact us. We look forward to welcoming you back in the future.

Hello Karim,I apologize for any inconvenience you experienced during your stay. We strive to address all guest concerns promptly and will review our maintenance procedures. Your feedback is valuable in helping us improve our services for future guests. Thank you for bringing these issues to our attention.

Hello Matthew,We're sorry to hear you didn't fully enjoy your stay. Please reach out to us with more details about your experience so we can address any concerns and improve for the future.

Hello Ann, We apologize for any inconvenience caused by our ongoing renovations. Your feedback on the parking, room size, and amenities is duly noted for review. We strive to enhance our guest experience continually.

Hello Xing,We appreciate you sharing your experience with us. Please feel free to reach out to us directly with any feedback you may have from your stay. We hope to welcome you back to the hotel in the future.

Hello Judith,We appreciate your feedback on our ongoing renovations and room conditions. Your comments will be shared with our team for future enhancements. Thank you for choosing to stay with us.

Hello Sergio, We are concerned to hear about your experience and take all feedback seriously. Your comments will be shared with the relevant team members for review and improvement. We recommend reaching out to management directly to discuss your concerns further.

Hello Lynn, Thank you for taking the time to share your feedback with us. We appreciate your comments and will share them with our team for improvement. If you have any further concerns, please do not hesitate to reach out to our management. We hope to have the opportunity to welcome you back in the future.

Hello Mike,We're glad to hear you had a positive experience during your stay. If you have any further feedback or suggestions, please don't hesitate to reach out. We appreciate your review and hope to welcome you back in the future.

Hello Kristin, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Consistent maintenance checks are in place to address any issues promptly. Your comments will be shared with our team for review. Thank you for bringing this to our attention.

Hello Carol,We're thrilled to hear you had a pleasant stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

Hello Dominic,We apologize for any inconvenience you encountered during your stay. Your feedback is valuable for us to improve our services, and we appreciate you bringing this to our attention. For any further assistance or feedback, please feel free to contact our management team directly. Thank you for choosing to stay with us.

Hello Selena Aquino, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we will address these issues with our team to ensure our guests' comfort moving forward. We appreciate you bringing this to our attention and hope you will consider giving us another chance in the future.

Hello Tracey,We apologize for any inconvenience the construction may have caused during your stay. Your feedback is valuable for our improvement efforts. Please feel free to reach out to our management team directly to further discuss your experience. Thank you for sharing your concerns with us.

Hello Lilian, We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is important to us, and we encourage guests to address any concerns directly with our management team for review and resolution.

Hello Maria, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another enjoyable stay!

Hello rosa, We appreciate your positive feedback regarding the convenient location and your overall experience at our hotel. We apologize for any inconvenience caused by the issue with the TV control and thank you for bringing it to our attention. Please feel free to reach out to our management team for further assistance with this matter.

Hello Ulli, We apologize for any inconvenience you experienced regarding the room cleaning schedule. We appreciate your feedback and will share it with our team to ensure better communication in the future. Our staff strives to accommodate guest preferences as much as possible. Thank you for bringing this to our attention and allowing us to address it accordingly.

Hello Jusni,We apologize for any inconvenience caused by our housekeeping policy. We recommend guests to request cleaning services as needed during their stay for a customized experience. Your feedback will be shared with our team for improvements.

Hello Ryan, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for improvements. Our renovation updates are aimed to enhance our property for future guests' enjoyment. For any further concerns or feedback, please reach out to our management directly. Thank you for your understanding.

Hello Darren, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the TV and hallway carpet. We appreciate your feedback as it helps us improve our services. If you have any further concerns, please feel free to contact our management team.

Hello Tina, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cable outage during your stay. We understand the importance of having access to TV and are continuously working to ensure a seamless experience for our guests. Your feedback is valuable to us as we strive to improve our services.

Hello Ronald, We apologize for any inconvenience you experienced during your stay. We understand that issues with hot water and heating can be frustrating. Our team strives to ensure a comfortable stay for all guests and will address these concerns promptly to prevent any future occurrences. Thank you for bringing this to our attention.

Hello Joseph,Thank you so much for giving us a perfect rating! We are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay soon.

Hi Kimberly. We're deeply sorry your recent stay fell so short of expectations. Your feedback is invaluable, and we're taking it seriously. The issues you mentioned, from missing bulbs to dirty doors to malfunctioning outlets, are unacceptable. We're already taking steps to address each one and improve guest experience in every room. We understand the frustration of inaccurate online pictures, and we're reviewing them for accuracy immediately. We appreciate your kind words about the AC and soaps, but know that's not enough. We want to earn back your trust and exceed your expectations in the future. Please consider giving us another chance. We'd be honored to welcome you back and show you the hospitality you deserve.

Hello Thomas,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff pleasant and efficient, and that your room was clean and comfortable. It's great to know that our free breakfast exceeded your expectations. We appreciate your feedback and hope to welcome you back soon!

Hello Helen, Thank you for sharing your experience with us. We apologize for any inconvenience caused and regret to hear about the bed discrepancy. We strive to provide accurate information, but sometimes room availability can change. We appreciate your understanding and hope you had a comfortable stay otherwise. If you have any further concerns, please contact our management directly.

Hello t, We apologize if there were any concerns during your stay. We encourage you to reach out to us directly with any feedback, as your satisfaction is our top priority. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

Hello Mahesh,We're sorry to hear that you weren't completely satisfied with your stay. We encourage you to reach out to our hotel directly so that we can better understand and address any concerns you may have had. Your satisfaction is our top priority.

Hello Heiko,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

Hello Paul,Thank you for your 5-star rating! We truly appreciate your support and are delighted to hear that you had a wonderful experience during your stay. If you have any further suggestions or feedback, please don't hesitate to reach out to us. We would love to have you as our guest again in the future.

Hello jon,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

Hello Randy,We're thrilled to hear that you had an excellent stay at our hotel! We strive to provide our guests with exceptional service and memorable experiences. If you have any further feedback or if there is anything else we can do to assist you, please don't hesitate to reach out. We hope to welcome you back soon for another wonderful stay!

Thank you for staying and for sharing your review! While we're grateful for your feedback, we'd love to understand what led to the rating. If you're comfortable sharing, we'd love to hear more about what we could have done better. Thanks again.

Hello Olivia,Thank you for your kind feedback! We're thrilled to hear that you had a positive experience with our clean property and friendly staff. We look forward to welcoming you back for another enjoyable stay in the future.

Hello Zoe,We are delighted to hear that you had a fantastic experience during your stay with us. It is our utmost pleasure to provide excellent service and exceed your expectations. Should you have any further feedback or need assistance, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

Hello Madelyn,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

Hello Marcela, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

Hi, Anna! Thank you so much for taking the time to share your experience with us. We're so sorry to hear about the initial room situation. We understand how frustrating a paint smell can be, and we're incredibly grateful for your understanding and flexibility. Upgrading you to the Presidential Suite was the least we could do to ensure a comfortable and enjoyable stay. We're thrilled you loved the newly renovated space and its amenities! We strive to provide exceptional service for every guest, and your kind words are truly appreciated. We hope you'll choose to stay with us again soon, and we can guarantee a flawless experience from the start!

Thank you so much for the perfect rating, Dixie! Hope to welcome you back soon.

Hello Jeffrey,We apologize for any issues you may have experienced during your stay. Please reach out to our hotel directly so that we can address any concerns you may have had. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a better experience.

Hi, Lynne. We're truly sorry to hear about your recent experience and the inconveniences you faced with the furniture and the bathtub drain. It's definitely not the impression we want to leave with our guests. Please know we're taking your feedback to heart and are working swiftly to fix these issues. Your comfort is really important to us, and we'd love the chance to make things right. We hope to have the chance to welcome you back and offer a much more enjoyable and stress-free stay.

Hello Raymond, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the ongoing construction and the cleanliness issue you encountered in your initial room. We're glad that our team promptly addressed the situation by providing you with an alternative room. Should you have any further concerns, please feel free to reach out to our management directly.

Hello Chelane, Thank you for sharing your experience with us. We apologize for any inconvenience you faced due to the availability of upstairs rooms. We understand the challenges it can pose, especially when carrying luggage. We appreciate your feedback and will take it into consideration for future improvements.

Hi, Chris! Thank you so much for taking the time to leave us a review. We appreciate it. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you and hope to welcome you back again soon.

Hi, Maya. Thank you for taking the time to provide your feedback. We sincerely apologize for the issues you encountered in your initial room, especially with the cleanliness. It's important to us that our guests feel comfortable and well taken care of, and we clearly fell short in this instance. We also regret that the noise from the ice machine and laundry facilities caused inconvenience, and that your upgraded room did not meet your expectations either.Please be assured that your comments have been passed on to our housekeeping and maintenance teams for immediate attention and improvement. We understand your decision, but we do hope you might consider giving us another chance in the future so we can make it up to you.

Hi, Perry. We are very sorry if your stay was disappointing. If there’s anything we can do to make your next stay better, we'd appreciate if you can let us know, Thank you!

Hi, Miguel. Thank you for the review, would you please tell us more about your stay? Thank you so much!