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They made me feel safe

Loved that it was right on the bay

I've stayed at this property multiple times. It is a great property for an airport location hotel. The entire staff is very helpful from security/bellmen up to speaking with a manager, if necessary. The rooms are very clean and despite being near the airport, it's very quiet. We ate at the Skyview Lounge all 3 nights and had drinks while watching local sports. Our server/bartenders Jonalene, Nick, TJ, Rikki and JP were the BEST ! Friendly conversation and great service once again. The M Club was...

Property was great. The location was even better.

Great place to relaks

The staff was friendly and accommodating to my needs. The room and the facility is clean. The price was reasonable for the location and had easy access to highways. I would stay there again.

I have stayed at the Grand Bay a number of times when traveling to the Bay Area for business. Everything is great in all aspects from the property, the rooms and most importantly the staff.

Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

This place is heavenly and staff was incredible. Breakfast was extraordinary and the chocolate chips delicious. We walked 7 miles enjoying the grounds and ocean. The views were spectacular. 10 Thank you thank you thank you

Other than a Starbucks and some quick eats spots across the street, the hotel is in a rather non-touristy area in South San Francisco. The hotel was superior in cleanliness, convenience right off the 101 freeway so you can get around to other areas in the city, and great customer service. The parking was $20 tax every night, which is not bad compared with higher hotel parking rates in other parts of the city. As a mother traveling as the only adult with two teenagers, I felt very safe in the...

A Sublime Experience at Hotel Nikko San Francisco Our stay at Hotel Nikko in San Francisco was nothing short of extraordinary. From the moment we arrived, we were enveloped in a sense of calm and luxury that made this trip unforgettable. Hotel Nikko seamlessly combines understated elegance with the vibrant energy of the city, making it the perfect choice for both relaxation and exploration. The service throughout our stay was impeccable. Every staff member we encountered—from the front desk to...

Everything is clean and the grounds are kept in pristine condition.

Good

Best hotel in San Francisco. A real classic!

This is our go-to hotel when we are in the Fremont/Newark area.

Best hotel in SF and probably my favorite in the states. Impeccable service, love the rooms, cleanliness, looking over SF and the bay, bath with a view, walkways with 360 views, chocolates, and overall quality of items.