계단

부다 마르 시폴리테 여행 후기

3 out of 5
부다 마르 시폴리테
Andador de Gaviotas, con Océano Pacífico, San Pedro Pochutla, OAX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 175개 이용 후기 중 106개" "
평점 8 - 좋아요. 175개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 175개 이용 후기 중 9개" "
평점 4 - 별로예요. 175개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 175개 이용 후기 중 4개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

ROMARIO NOE

2023년 5월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Reservaciones 님, 2023년 5월 25일
Gracias por su preferencia al hospedarse con nosotros, muchas gracias por sus comentarios, Son una oportunidad de mejorar. Trabajamos constantemente para cumplir con la expectativas de nuestros clientes, Abordaremos enseguida el tema que usted nos refiere y daremos solución si fuera mas explicito e indicarnos como valoraría nuestros servicios se lo agradeceriamos. Los esperamos pronto de regreso!! Comprometiéndonos a cumplir con sus requerimientos. Cordialmente

6/10 - 괜찮아요

Jordan 님, Ciudad de Mexico

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property is great. It was my fourth time back, but the receptionist who is there during the day was not friendly or welcoming, and at times she had an attitude.
2023년 3월에 6박 숙박함
답변 제공: Mary Carmen Salazar / Reservaciones 님, 2023년 5월 25일
Lamentamos su estancia con nosotros no haya sido satisfactoria. Ofrecemos humildemente una disculpa por los inconvenientes que se le hayan presentado, sus comentarios, son muy importantes para nosotros. Tomaremos acciones inmediatas sobre los temas que nos indica, esperando nos de la oportunidad de ser sus anfitriones nuevamente, Usted es lo más importante para nosotros, es nuestra razón de ser, estamos en remodelación y trabajando constantemente por lo que redoblaremos esfuerzos comprometiéndonos aún más, con la finalidad de ofrecer un mejor servicio en todos los aspectos. Cordialmente

10/10 - 훌륭해요

Indira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel, incredible staff everyone is very nice. Hotel doesnt have A/C but it temperatures drop at night. The only thing I would have liked to know is that they shutdown the water from like 11:00 pm - 6-7 am or so.
2023년 3월에 3박 숙박함
답변 제공: Mary Carmen / Reservations 님, 2023년 3월 27일
INDIRA, Hello, thank you for staying with us. Thanks for your comments.I'm sorry that you have not reviewed your reservation correctly, the room that you chose and reserved does not have air conditioning. However, I would like to inform you that we DO have rooms that HAVE AIR CONDITIONING. They are of another category and different cost.We hope you give us the opportunity to serve you again! it will be a pleasure.Cordially

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at Budamar is outstanding. Claudia, the front desk lady will go above and beyond to help however she can. The wait staff always kept drinks coming with a smile. We had the ocean facing room in the top floor and it was the best view on the beach. Fantastic!
2023년 2월에 8박 숙박함
답변 제공: Mary Carmen / Reservations 님, 2023년 3월 27일
Siempre es grato huéspedes como ustedes. Fue un gusto atenderles y tenerlos en esta su casa HOTEL BUDA MAR ZIPOLITE OAXACA.Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!! Cordialmente Mary Carmen Salazar / Ventas y ReservacionesPor favor regresa pronto!!!! Ustedes son la parte esencial de nuestra labor, por lo que agradeceremos su preferencia en el futuro con el gusto de atenderles nuevamente

10/10 - 훌륭해요

Benoit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location, very welcoming.
Très bien situé, le personnel est disponible et très gentil. Les installations de plage sont confortables. Bon petit déjeuner continental. Bonne connexion internet et de l’eau chaude dans la douche. Parfait séjour. Je recommande et reviendrai.
2023년 1월에 4박 숙박함
답변 제공: Mary Carmen / Reservations 님, 2023년 3월 27일
BENOIT Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!! Cordialmente

8/10 - 좋아요

Ernesto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was excited to stay at Budamar and it didn't disappoint. I had the suite #2 right in front on the beach. Check in was fast and easy. I had dinner and the food was delicious as well. The staff was amazing specially Carlos who was super helpful. The only reason I'm not giving 5 stars is because the room smelled like fresh paint. I stayed 3 nights and the first 2 was not able to sleep in the room. Luckily the room had a bed outside. When i approached the staff they weren't at all concerned about the smell. They told me it was painted 3 weeks ago but it was obvious it had been a few days. I could tell the furniture was painted and still semi wet. What was upsetting was that the manager didn't show any concern. No one came to check the room or smell. I was not offered anything not even an apology for the inconvenience. Nevertheless I still had an amazing time and would certainly go back.

8/10 - 좋아요

Robin

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

itzayana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel es muy bonito y el concepto es excelente

8/10 - 좋아요

Antonio Herrera

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito tl hotel. Solo falto tv en el cuarto
2022년 10월에 4박 숙박함

4/10 - 별로예요

Laura

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was pretty run down, the sheets were scratchy and it felt very dirty. The food had flies and hair in it we weren't happy.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Eduardo

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No nos dieron de comer
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente lugar
Un lugar muy bonito y recomendable, la atención del personal muy buena
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Daniel alfredo

2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Juan Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para vacacionar
2022년 4월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2022년 5월 7일
JUAN CARLOS, Siempre es grato huéspedes como ustedes. Fue un gusto atenderles y tenerlos en esta su casa HOTEL BUDA MAR ZIPOLITE OAXACA. Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!! Cordialmente

10/10 - 훌륭해요

MANELICH N

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2022년 5월 7일
MANELICH Gracias por sus comentarios. Eres parte esencial de lo que hacemos en HOTEL BUDAMAR por eso, nos mantenemos pendientes de lo que necesitas y actuamos para brindarte soluciones relevantes Gracias por confiar en nosotros! Tenemos tus necesidades como la prioridad número 1 Gracias Por tu preferencia, tratamos de mantenemos actualizados y enfocados en atenderte como mereces. Te esperamos pronto de vuelta con el gusto de atenderte

10/10 - 훌륭해요

pierre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent emplacement, sur la plage, juste à côté de la rue principale avec toutes commodites. EXCELLENT ménage quotidien Seul défaut pas d eau chaude, seulement tiède (c est peut-être la même chose partout d’ailleurs…)
2022년 3월에 11박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 5월 7일
Merci pour vos commentaires. Vous êtes une partie essentielle de ce que nous faisons à l'HÔTEL BUDAMAR, nous gardons donc un œil sur vos besoins et agissons pour vous fournir des solutions pertinentes. Merci de nous faire confiance! Nous avons vos besoins comme priorité numéro 1 Merci pour votre préférence, nous essayons de nous tenir à jour et concentrés sur vous servir comme vous le méritez. Nous espérons vous revoir bientôt avec le plaisir de vous servir.

10/10 - 훌륭해요

Afi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful retreat!!!!
2022년 2월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 4월 2일
Guests like you are always welcome. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference in staying with us, we are glad your stay was pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you soon back with the pleasure of serving you again, we already miss you!! Cordially

10/10 - 훌륭해요

Megan

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

MaryPier

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 4월 2일
MARYPIER, Guests like you are always welcome. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference in staying with us, we are glad your stay was pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you soon back with the pleasure of serving you again, we already miss you!! Cordially

10/10 - 훌륭해요

Elohim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2022년 2월 1일
Siempre es grato huéspedes como ustedes. Fue un gusto atenderles y tenerlos en esta su casa HOTEL BUDA MAR ZIPOLITE OAXACA. Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!!

6/10 - 괜찮아요

Josef

2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Maria Flor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not ce area, rooms are nicely decorated. Loved breakfasts
2022년 1월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 1월 31일
MARIA FLORE, Thank you very much for your comments. We appreciate your kind preference when booking with us, we hope you come back soon and give us the opportunity to make your experience much better.

8/10 - 좋아요

Matthew 님, KENSINGTON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 10박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Fueron días con escasez de agua y no hubo esfuerzo
2022년 1월에 4박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2022년 1월 31일
Si lamentamos que usted haya pasado por esta molestia. Hace unos dias atras estamos padeciendo de esta situación en toda la playa y en particular en los hoteles. Esperamos nos de otra oportunidad de atenderle y su experiencia sea diferente. Comprendo su molestia y me disculpo humildemente por esta incidencia.

10/10 - 훌륭해요

Laura Denise Rodriguez

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

schern

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, right on the beach. Pool is refreshing, sunrise and sunset is amaZing! The food and service is great! Front desk guy Andres and other staff members are super nice. Certain rooms facing pool can be loud and sometimes music starts early at 10am in case you are late sleepers. Day beds and cabanas are super nice. No need for shoes or clothes during the stay! Some guests dont care but some cover up while eating at the restaurant (classy!) overall recommend if you want to be on the beach & right by the main street. Great spot to holiday at!
2022년 1월에 6박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 1월 22일
Guests like you are always welcome. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference in staying with us, we are glad your stay was pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you soon back with the pleasure of serving you again, we already miss you!! Cordially

10/10 - 훌륭해요

Pierre

2022년 1월에 1박 숙박함

10/10 - 훌륭해요

josue

2022년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
disappointing
Staff doesn't communicate, poor check-in/check-out process and rooms where extremely loud. Otherwise nice vibe in the evenings.
2021년 12월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2022년 1월 8일
Thanks for your comments, we want to improve please help us. So that your comments can be solved immediately, we would like and appreciate to know if it is possible to inform us. What exactly happened to you? You are not very explicit.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK
The AC was a nice feature of my room. The hot water was unique to Zipolite. The room amenities were of excellent quality. Some of the towels were like drying off with sandpaper. It was a good location. The staff did not seem to be particularly happy to be at work. The free morning coffee and croissant were enjoyable. The restaurant was never busy and this concerned me so I didn't eat there. The wi-fi was horrible but the internet in this part of Mexico is notoriously bad. Other places along the beach had wi-fi so I don't know what the issue was at this hotel.
2021년 11월에 8박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 12월 10일
MICHAEL, Thank you for your preference in staying with us, thank you very much for your comments, they are an opportunity to improve. We will immediately address the issue you refer to us and we will provide a solution. We hope to return soon !! Committing to meet your expectations. Cordially

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good arrival and levels of cleanliness, service generally in the restaurant good. A little slow and sometimes forgetful but can be forgiven as you’re never in any rush in Zipolite.
2021년 11월에 2박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 11월 29일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We apologize for the inconvenience presented to you in the Restaurant, we greatly appreciate your understanding and we promise to provide you with a much better service in the near future. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful beachfront property right in the middle of Zipolite beach. This boutique hotel has a great little swimming pool! There are also hanging beds and day beds on the sand all with spectacular views of the ocean. Rooms were very spacious with good air conditioning but the ocean breeze and the sounds of the waves at night was even better. On site restaurant but many other dining options on the Main Street which is steps away! Staff were all very friendly and courteous. This hotel has a very eco feel which we enjoyed. Only thing we could find missing was no hooks for towels anywhere in the room.
2021년 11월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 11월 27일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We constantly work on all the suggestions and comments from our clients, as far as possible we will take action on the issue of hooks (that you approach) to offer you a better service if you give us the opportunity to assist you again. We are waiting for you back soon with the pleasure of serving you, we already miss you !! Cordially

10/10 - 훌륭해요

David 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We originally booked for one week and then extended our stay for an additional 4 days. The management and staff at Budamar are fantastic and Anna helped us out with many recommendations about Zipolite and Mexico. We spent our first week in room S2 which is at ground level and opens directly onto the beach. The final part of our stay we moved up to the third floor in room H7 which is like being in a little private treehouse overlooking the beach. The rooms and food are excellent. Budamar is not the cheapest place on the beach but the value is fantastic. Will definitely be coming back to stay here again.
2021년 11월에 6박 숙박함
답변 제공: Mary Carmen Salazar / Hotel Buda Mar reservas 님, 2021년 11월 19일
DAVID, It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

10/10 - 훌륭해요

Adalberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, good food, clean rooms, and great pool area.
2021년 11월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Reservaciones Hotel Buda Mar 님, 2021년 11월 19일
ADALBERTO, THANK YOU for your kind preference when booking with us. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. We are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

8/10 - 좋아요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bonito pero un tanto caro para lo que es
El hotel es muy cómodo, un concepto muy zen, un tanto básico con una decoración muy típica de le región, sin embargo costo beneficio si es un tanto elevado, cuando hay cerca otras opciones. No hay habitaciones, no cuenta con aire acondicionado (parte del concepto) son un poco oscuras las habitaciones, las cama es matrimonial.
2021년 10월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2021년 11월 4일
ALEJANDRO PICHARDO, agradecemos enormemente sus comentarios, siempre son una oportunidad de mejorar. Me permito informarle que usted reservo una HABITACION ESTANDAR si no leyo bien su habitacion no contaba con aire acondicionado y contamos con 5 categorias diferentes y algunas con aire acondicionado obviamente con otro costo. Le sugerimos para otra ocasión y contrate algún servicio en cualquier lugar, verifique si esta dispuesto a pagar lo que quiere recibir. Lamentamos su estancia no haya sido satisfactoria.

10/10 - 훌륭해요

Surisaddai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming, little gem on Oaxaca's coast
Location simply could not be any better. Right between Zipolite's gorgeous beach and "El Adoquín" (pedestrian mall) 30 feet away, right in the middle of the bay. It has a restaurant on-site, serving delicious, well-priced food right on the beach. Friendly staff. The only "downside" is that WiFi is terrible... But unfortunately is not up to them. That's the way it is in the whole town. 100% recommended.
2021년 10월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 10월 27일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are sorry for the wifi issue and greatly appreciate your understanding. Indeed, it is not within our power to solve this problem. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

10/10 - 훌륭해요

Victor Hugo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El lugar es bastante agradable, el trato del personal siempre atento y muy servicial. Me gustó mucho la estancia. Pensé sería más grande, sin embargo el tamaño del hotel está perfecto ya que lo hace acogedor. Lo único que si me falló fue el wifi, ya que de pronto era intermitente o no llegaba con suficiente fuerza a todos los rincones del hotel.
2021년 10월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 10월 27일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are sorry for the wifi issue and greatly appreciate your understanding. Indeed, it is not within our power to solve this problem. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, amazingly friendly staff. It could be a little more clean. For what I paid, I expected to have an A/C
2021년 10월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2021년 10월 27일
Gracias por su preferencia al hospedarse con nosotros, muchas gracias por sus comentarios, Son una oportunidad de mejorar. Trabajamos constantemente para cumplir con las expectativas de los clientes, nos comprometemos y abordamos los temas enseguida dando solucion, sin embargo agradeceriamos comprendiera que esta solucion no esta a nuestro alcance. Le sugiero que para otra ocasión que usted reserve en donde quiera que sea verifique si esta reservando lo que espera obtener ya que usted reservo una habitacion economica NO con aire acondicionado. Cordialmente

10/10 - 훌륭해요

Omar e

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beachfront , beautiful pool area a d very friendly staff , the best place in Zipolite !!!
2021년 10월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 10월 27일
Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, however we do not understand why you have rated our services so low. They are an opportunity to improve, if it does not indicate where we failed. We are waiting for you back soon with the pleasure of serving you !! Cordially

10/10 - 훌륭해요

FERNANDO MENDOZA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar para descanso
2021년 10월에 4박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2021년 10월 12일
FERNANDO, Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, Son una oportunidad de mejorar, Los esperamos pronto de regreso con el gusto de atenderles!! Cordialmente

10/10 - 훌륭해요

Darwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comodo, centrico, Limpio y agradable todo momento
Muy agradable, comodo, centrico, alimentos con rico sabor y accesibles, simepre limpio, definitivamente regresaria!
2021년 10월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 10월 12일
DARWIN, Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, Son una oportunidad de mejorar, Los esperamos pronto de regreso con el gusto de atenderles!! Ya los extrañamos Cordialmente

10/10 - 훌륭해요

Ma Alejandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 4박 숙박함
답변 제공: Mary Carmen Salazar / Ventas y Reservaciones 님, 2021년 9월 23일
MA. ALEJANDRA Siempre es grato huéspedes como ustedes. Fue un gusto atenderles y tenerlos en esta su casa HOTEL BUDA MAR ZIPOLITE OAXACA. Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!! Cordialmente

4/10 - 별로예요

Santiago

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pésimo
Estaba en obra. Sucio, no atendían en restaurante, nunca se nos avisó de esto y cobraron como si estuvieran operando al 100. Nos ofrecieron un desayuno gratis pero definitivamente no me hubiera hospedado ahí. No tenían ni colchones para las camas de Playa.
2021년 9월에 5박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 9월 20일
SANTIAGO, dando respuesta a sus comentarios. 1) Se le notifico con anticipación por esta misma vía de la situación que se presentaba en ese momento en hotel. Por cuestiones del gobierno se cerró el restaurante y el bar y estaba en mantenimiento nuestra alberca. Si USTED no reviso sus mensajes no es culpa nuestra. 2) Es totalmente FALSO ya que el día sábado 4 septiembre ya estaba funcionando la alberca al 100% 3) Es totalmente FALSO ya que el restaurante por la orden del gobierno se reabrio en un 70% el 1ro septiembre, así como el bar. (también se le notifico con anticipación) Por si usted no quería hacer valida su reservación. 4) Es FALSO que su habitación estuviere lista hasta las 18:00 hrs Nos hemos dado a la tarea de revisar las cámaras y la limpieza de su habitación asi como su registro (check In) se realizó en tiempo y forma. Aunque usted fue avisado con anticipación. Y se le ofrecieron varias opciones. Asumimos nuestra total responsabilidad si el día de su llegada (2 septiembre) la piscina no estaba funcionando y por las molestias que se le hayan presentado (2 y 3 septiembre) ofrecemos una disculpa y por estos motivos otorgaremos en cortesía de 2 NOCHES con desayuno americano incluido para las 4 personas en la misma categoría que usted reservo. Sujeto a disponibilidad y previa reservación. (NO VALIDA en puentes, ni días festivos ni temporada alta) tendrá 365 días para hacerla valida. Notificarlo al WHATSAPP 5546174445

4/10 - 별로예요

Santiago

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Malo
La alberca, bar y restaurante se encontraban cerrados por remodelación! No tenían servicio de comida ni cena, estaba lleno de trabajadores (albañiles) y todo estaba sucio. Incluyendo los cuartos. No tenían más que una persona para limpieza de cuartos y hacia la limpieza casi a las 6pm.
2021년 9월에 5박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 9월 20일
SANTIAGO, dando respuesta a sus comentarios. 1) Se le notifico con anticipación por esta misma vía de la situación que se presentaba en ese momento en hotel. Por cuestiones del gobierno se cerró el restaurante y el bar y estaba en mantenimiento nuestra alberca. Si USTED no reviso sus mensajes no es culpa nuestra. 2) Es totalmente FALSO ya que el día sábado 4 septiembre ya estaba funcionando la alberca al 100% 3) Es totalmente FALSO ya que el restaurante por la orden del gobierno se reabrio en un 70% el 1ro septiembre, así como el bar. (también se le notifico con anticipación) Por si usted no quería hacer valida su reservación. 4) Es FALSO que su habitación estuviere lista hasta las 18:00 hrs Nos hemos dado a la tarea de revisar las cámaras y la limpieza de su habitación asi como su registro (check In) se realizó en tiempo y forma. Aunque usted fue avisado con anticipación. Y se le ofrecieron varias opciones. Asumimos nuestra total responsabilidad si el día de su llegada (2 septiembre) la piscina no estaba funcionando y por las molestias que se le hayan presentado (2 y 3 septiembre) ofrecemos una disculpa y por estos motivos otorgaremos en cortesía de 2 NOCHES con desayuno americano incluido para las 4 personas en la misma categoría que usted reservo. Sujeto a disponibilidad y previa reservación. (NO VALIDA en puentes, ni días festivos ni temporada alta) tendrá 365 días para hacerla valida. Notificarlo al WHATSAPP 5546174445

8/10 - 좋아요

Victor Hugo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 9월 20일
Siempre es grato huéspedes como ustedes. Fue un gusto atenderles y tenerlos en esta su casa HOTEL BUDA MAR ZIPOLITE OAXACA. Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, son una oportunidad de mejorar. Los esperamos pronto de vuelta con el gusto de atenderles nuevamente, ya los extrañamos!!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here 3 time now, and I love the location of Buda Mar at Zipolite. The staff is super welcoming to LGTBQ people, and the food and drinks are reasonably priced and good quality
2021년 8월에 7박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 8월 17일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. We are waiting for you back soon with the pleasure of serving you again, we already miss you !! Cordially

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Best beach lounging area in Zipolite. Great food and excellent service. Ask for a fan for your room.
2021년 8월에 2박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 8월 17일
It is always welcome guests like you. It was a pleasure to serve you and have you in this your home HOTEL BUDA MAR ZIPOLITE OAXACA. Thank you for your preference when staying with us, we are glad your stay has been pleasant and that we have met your expectations, thank you very much for your comments, they are an opportunity to improve. Informative note: We also have rooms that have air conditioning, if you give yourself the opportunity that we hope will be soon, you could book in that category (sea view) obviously with another cost. we miss !! Cordially

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice boutique style hotel. The pool was very nice. The restaurant was good and the staff were lovely.
2020년 2월에 21박 숙박함
답변 제공: Mary Carmen Salazar / Sales and Reservations 님, 2021년 7월 29일
Thank you for your preference when staying with us, we are glad that your stay has been pleasant and that we have met your expectations, thank you very much for your comments, They are an opportunity to improve, We hope to return soon with the pleasure of serving you !! Cordially

10/10 - 훌륭해요

Rosalba

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente servicio del personal, la comida deliciosa, la habitación pequeña, cómoda, agradable, el baño muy limpio, la ubicación excelente, el decorado en la alberca nos gustó mucho, nos encantó la experiencia, felicidades a Todo el personal excelente servicio
2021년 6월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 6월 29일
ROSALBA, FUE UN PLACER ATENDERLES. Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, Son una oportunidad de mejorar, Los esperamos pronto de regreso con el gusto de atenderles nuevamente!! Cordialmente Mary Carmen Salazar / Ventas y Reservaciones

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
The location is perfect, right on the beach, and near the shopping center and restaurants.
2021년 6월에 1박 숙박함
답변 제공: Mary Carmen Salazar / Gerente de Reservaciones 님, 2021년 6월 29일
Gracias por su preferencia al hospedarse con nosotros, nos da gusto su estancia haya sido placentera y que hayamos cumplido con sus expectativas, muchas gracias por sus comentarios, Son una oportunidad de mejorar, Los esperamos pronto de regreso con el gusto de atenderles!! Cordialmente