테라스/파티오

더 벨 호텔 여행 후기

3 out of 5
더 벨 호텔
The Quay, Sandwich, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 489개 이용 후기 중 251개" "
평점 8 - 좋아요. 489개 이용 후기 중 167개" "
평점 6 - 괜찮아요. 489개 이용 후기 중 52개" "
평점 4 - 별로예요. 489개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 489개 이용 후기 중 7개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff Clean, not fancy
2024년 5월에 1박 숙박함

8/10 - 좋아요

Marie

좋아요: 청결 상태
2024년 5월에 1박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception accomplished without problems, very welcoming. Room was clean and very welcoming. Enjoyable views from our room. Definitely would book again.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Sophia

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태
Elements of the Hotel were looking a little tired, the stairways looked worn and in need of attention. No lifts so 3 flights of stairs, some of the stairways being quite narrow. Staff were friendly, unfortunately the chef did not turn up for breakfast.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely
2024년 2월에 2박 숙박함

8/10 - 좋아요

Maximilian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff excellent Breakfast delicious Good value for money Only negatives - seal on glass shower panel needs replacing. Woken by the noise of pigeons Window frosted so no view.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Julian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying at The Bell. Staff are very friendly. Food is really good, wonderful breakfast with awesome choices included. Room was very well appointed with superb view of the river.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Francis

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lance R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

George

2024년 1월에 1박 숙박함

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous entrance and reception Warm welcome Great value Good breakfast Would stay again
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Harry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Audrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceeded expectations. Will stay again. We travelled with 3 small children and stayed in a family room. The room was clean, spacious and comfortable. Perfect for our family. Parking was only £1.50 and breakfast was included. Breakfast quality was excellent. Not a greasy spoon, no. This was a lovely, quality breakfast offering with something for everyone. Will absolutely stay again. Great value for money.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Simon

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was fantastic
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is our second time of staying and love the hotel. Staff are amazing and breakfast is yummy. 10/10 we will be back again next year.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Patricia

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very clean hotel, in a great location with an extremely friendly team of staff.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Enjoyed our stay, lovely atmosphere in the evening, staff were friendly and helpful. We will definitely return
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Nigel

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This property was adequate for our two-night stay. We have sadly marked average-to--good as there was room for improvement. Reception staff were friendly and helpful but some members of the breakfast dining staff let the hotel down. Unfortunately, they did not pay attention to detail ie; replenish cold buffet items and crockery as a matter of form. We had to ask. We were asked if we had a comfortable stay on checking out. We did. However, not wanting to be people who make a fuss, once back home it was confirmed that we had been downgraded to a standard double room instead of the Superior double room we had paid for. The "river view" was more of a "road view". The river cannot be seen as the room is on the ground floor. Room 2 is not a Superior Room with a River view. It is a double room without the view. We were clearly mis-sold this room by the hotel. We did not receive the room we had booked. Looking at previous comments it appears this has happened before. We can only assume that the superior double room with river view was allocated to other guests. We note the hotel does not respond to any comments. All I can say is question which room you have been allocated, especially if you have paid for an upgrade. We are disappointed, but we have learnt a lesson. Next time we will address issues straight away.
2023년 9월에 2박 숙박함

4/10 - 별로예요

Patrick

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great food but wouldn't stay there again
The food and the service is 5 star! But unfortunately, there was no lift to the rooms and I had a 35 kg bag I had to carry up the stairs. Good job I can carry it! Internet kept dropping out every 5 minutes and also yielded a poor wifi signal all over the hotel. Poor 3G signal too. No parking, and no unloading area. You have to park on double yellow lines. Rooms are clean but you can hear your neighbours moving around upstairs at 05:00 when they wake. I also had a room with the alley view, so I could hear the bins being dragged along the cobbles at 05:30 every morning. For a business trip, it's not ideal.
2023년 8월에 6박 숙박함

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely central location, great rooms, convenient to walk anywhere, Lovely Breakfast, very welcoming
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Virgie D

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Stacey

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

별로예요: 편의 시설/서비스
The room was tired and dated , the facilities were out of date. The shower was full of mould and dribbled out a stream of lukewarm water. The hot tap rotated on the sink and was difficult to use. The bed was not of the quality I would expect in a room priced at £195 Better room planning by the hotel would be advisable as lovely as it was I wasn’t part of the celebration happening downstairs but that didn’t matter as I could hear it as if they were playing in my room. Maybe the guests for that celebration would have liked to be closer to it. The TV refused to work during my stay and there was no one to answer my call to the front desk I would have taken the time to discuss this with the staff on departure however again there was no one present. I try and support individual enterprises wherever possible however this time I wished I had booked into a purple palace, at least you know what to expect. I travel extensively for business all over the world and have stayed in many hotels over the years , this one I will not be staying in again!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ian

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jacqueline

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Anne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel
Nice hotel, great location on the water of lovely little town of Sandwich, nice chilled outdoor terrace and breakfast was really good and staff were very nice.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Reina

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 2박 숙박함

8/10 - 좋아요

Tim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and nice town. Able to park right in front. Breakfast and dinner were solid and convenient. Perfect place to stay when playing golf in this area.
2023년 5월에 1박 숙박함

4/10 - 별로예요

julien

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Dinorah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
dissappointed wth menu it was like pub menu. Dirty tissue under bed when we arrived had to change room. Staff excellent very helpful
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A second great stay.
This is our second stay here, and once again everything was great. From the warm friendly greeting at reception, the clean, large, warm room to the friendly bar staff. We didn’t eat dinner here this time, but the food looked just as great as the last time we stayed. The Full English Breakfast was good and again delivered by friendly staff. Well done Team - Keep up the great work.
2023년 2월에 1박 숙박함
답변 제공: The Bell Hotel 님, 2023년 3월 14일
We are pleased that you had an enjoyable second stay with us and thank you for your feedback. We look forward to welcoming you again in the future. Best wishes from al the staff at The Bell Hotel.

10/10 - 훌륭해요

Alexandre

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel hotel pour venir se reposer et profiter d'une excellente cuisine, après les belles promenades autour de Sandwich. Personnel très accueillant.
2023년 2월에 2박 숙박함
답변 제공: The Bell Hotel 님, 2023년 3월 14일
We are pleased that you enjoyed your stay with us and look forward to welcoming you again in the future. Best wished The Bell Hotel.

10/10 - 훌륭해요

Martin 님, Hemel Hempstead

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I stayed at the Bell Hotel for a short break, and I'd find it impossible to fault. The hotel is spotlessly clean, well run and in a perfect location from which to explore the town and the surrounding area. The service we received was simply outstanding and the food excellent. Thank you!

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

8/10 - 좋아요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Cheuk Pun

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay at Bell Hotel
Stayed for a wedding held in the hotel, everything from check in to check out was great. Housekeeping got my room ready so I could check in early for 2.30 wedding. The food was fantastic, the staff friendly and very helpful with a special thanks to the gentleman who allowed us to stay in the bar relaxing and chatting until the early hours. (Sorry I forgot your name, I was a little tired) I would definitely stay here again.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Lauren

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

CATHERINE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel.
Very nice hotel. Well decorated. I was in a family room up two floors. There didnt appear to be any lift. Breakfast was nice but slow. Wet poached eggs put straight onto toast which made the toast very soggy. Had to order more toast. Friendly staff. Comfy bed. Bathroom could do with updating. Old lovely building.
2022년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel! Great location and the staff were always attentive and helpful
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can't fault it!
Lovely hotel. Great location.
2022년 9월에 1박 숙박함

8/10 - 좋아요

ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night in sandwich
Extremely helpful staff at reception. Nice location situated centrally in the town close to all amenities. Get there early if you can if you want one of the four parking places at the hotel. If you plan on booking a taxi for further movement, book it early or you are walking! A little over priced, but you are paying for the location i suppose.
2022년 8월에 1박 숙박함
답변 제공: The Bell Hotel 님, 2022년 9월 1일
Thank you for your feedback

8/10 - 좋아요

P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good value and lovely town to explore
2022년 7월에 2박 숙박함
답변 제공: The Bell Hotel 님, 2022년 9월 1일
Thank you for your feedback