Spent 5 nights here mid June . Hotel is lovely , and staff are courteous and hard working . 'Universal' is a Swiss company , and as a result the clientele was strongly influenced towards Swiss/German/French/Italian , however I found no problem with that . Rooms were very nice . Beds really comfortable. Nice and quiet at night. We were very fortunate to get a 1st floor room which gave us a sea view. It also had the advantage of having a longer balcony , meaning we could make use of the 2 x sunbeds that were there (you can get sunbeds around the pool , but you need to pay a few euros for these , and from what I could see the pool area was quite shaded through the day)
The food in the hotel was excellent - quite varied (theme nights , gala nights) , fresh, and plentiful . Note , they have 2 sittings for dinner (approx 6-7 and 7.30-9) , so you have to decide which one to go for.
The hotel is only approx. 30metres from the beach , which is one of the nicest ones I've been to - golden sands and crystal clear waters . You can also walk quite easily either way along to visit some of the other resorts along the coastline (Costa del Pins , Cala Bona , Sa Coma , S'Illot) . Biking is also very popular here, with designated cycle lanes , and easy bike hire)
All in all , a most enjoyable stay , and highly recommended