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Hotel Puerta del Rey

3.0 star property
Hotel in Santa Cruz with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Puerta del Rey

Pool
Free daily buffet breakfast
1 bedroom, free WiFi
1 bedroom, free WiFi
Terrace/patio
Located in the heart of the business district, Hotel Puerta del Rey offers a warm welcome with a breakfast buffet and dry cleaning/laundry services. With free WiFi, luggage storage, meeting rooms, and concierge services at your fingertips you can focus on what matters most. Guests rave about their stay.

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, free WiFi

Comfort Suite

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
2 living rooms
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, free WiFi

Family Room

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | 1 bedroom, free WiFi

Standard Twin Room, 2 Twin Beds, City View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | 1 bedroom, free WiFi

Standard Room, 1 Queen Bed, City View

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Santa Cruz, Hotel Puerta del Rey is in the business district. Casa Municipal de Cultura Raúl Otero Reiche and Ethno-folkloric Museum are cultural highlights, and travelers looking to shop may want to visit Patio Design LifeStyle Center and La Recova Artisan Walk. Santa Cruz Zoo and Guembe Biocenter are also worth visiting.
Visit our Santa Cruz travel guideOpens in a new window
Map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department

What's nearby

  • La Recova Artisan Walk - 15 min walk - 1.3 km
  • Plaza 24 de Septiembre - 17 min walk - 1.5 km
  • San Lorenzo Cathedral - 18 min walk - 1.6 km
  • Santa Cruz Zoo - 2 min drive - 1.8 km
  • Ventura Mall - 3 min drive - 2.8 km

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Desiderata - ‬12 min walk
  • ‪Nazca Cocina Peruana - ‬20 min walk
  • ‪Hotel Cortez - ‬14 min walk
  • ‪Cortado Café - ‬11 min walk
  • ‪Las Delicias - ‬19 min walk

About this property

Hotel Puerta del Rey

Hotel in the business district
Consider a stay at Hotel Puerta del Rey and take advantage of a free breakfast buffet, dry cleaning/laundry services, and conference space. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • Concierge services, meeting rooms, and smoke-free premises
Room features
All guestrooms at Hotel Puerta del Rey offer amenities such as free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM

Things to do

  • 24-hour pool access

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 22 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Hotel Puerta del Rey Hotel
Hotel Puerta del Rey Santa Cruz
Hotel Puerta del Rey Hotel Santa Cruz

Frequently asked questions

Is Hotel Puerta del Rey pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerta del Rey?

Self parking is free at this property.

What time is check-in at Hotel Puerta del Rey?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Puerta del Rey?

Check-out is at 12:30 PM.

Does Hotel Puerta del Rey provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per room applies.

Where is Hotel Puerta del Rey located?

Situated in the business district, this hotel is within 1 mi (2 km) of Municipal Library, Arenal Park, and Patio Design LifeStyle Center. Guarani Nandereko Nomai Art and Culture Center and Ethno-folkloric Museum are also within 1 mi (2 km).

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Hotel Puerta del Rey Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Simple, clean budget hotel
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good hotel for the city, clean, fruendly staff, confortable
Stayed 3 nights in Dec 2023

2/10 Terrible

ernesto

It was really bad, no hot water, no laundry. I wouldn’t recommend this place
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmiña Yolanda

Stayed 1 night in May 2025

6/10 Okay

Johara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal servicio sucio inseguro
Stayed 2 nights in Mar 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did not feel safe
Stayed 11 nights in Dec 2023