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Reviews of Chunuu Hostal y Glamping Minca

2 out of 5
Chunuu Hostal y Glamping Minca
Sector Milagro Verde Casa 42, Santa Marta, Magdalena

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 28 reviews" "
Rating 8 - Good. 2 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here on a constant basis and love everything about this place !!! The staff is awesome !!! Location is ideal ........ food is great ....... very safe.... PERFECT !!!!
Stayed 4 nights in May 2024
Response from Lizeth on May 23, 2024
Jay, it was a pleassure to have you here! We hope you can come back soon again

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't even say enough about this litte treasure in the jungle ....... I've stayed at several hostels in Minca and this one surpassed them all ........ PERFECTO !!!! The amenities, the staff was awesome ......... the pool, river, food ......... I could go on and on !!!! Chunuu is a 10 out of 10 in my book !!! I'll be back soon with more folks !!!
Stayed 1 night in Mar 2024
Response from Jay on Mar 11, 2024
Thank you Jay!! We are really happy you enjoy Chunuu!! hope to see you soon

6/10 Okay

Savannah

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Feb 2024
Response from Natha on Feb 8, 2024
Gracias por tu visita y nos gustaria saber tus recomendaciones

10/10 Excellent

Constance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locatiion by the river and close walk to town. Staff were friendly and helpful.
Stayed 5 nights in Jan 2024
Response from Constance on Jan 26, 2024
Thank you for choosing us!

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Omar on Oct 30, 2023
¡Omar, muchas gracias por visitarnos!

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Karen on Jul 7, 2023
Muchas gracias por elegirnos. Esperamos regreses

8/10 Good

Nelida

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, the view was amazing, the food was delicious! Highly recommend!
Stayed 2 nights in May 2023
Response from Karen on Jul 7, 2023
Nos haces muy feliz con esos bellos comentarios. Pronto regreso

10/10 Excellent

Florence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their facilities are amazing. Really nice spot. Still a little expensive. No hot water. Clean. Comfortable.
Stayed 1 night in Feb 2023
Response from Florence on Mar 1, 2023
Thank you for choosing us and the beautiful review!!! We will take the hot water observation :D

2/10 Terrible

Jessica

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No hot water, food is disgusting (it’s all microwaved, pre-packaged garbage. Property is far walk from the town at night. First room I was given was covered in insects from floor to ceiling, second room was still dirty. Uncomfortable beds. Hammock/pool areas are nice..wifi does not work well
Stayed 2 nights in Jan 2023
Response from Jessica on Feb 2, 2023
Dear Jessica,Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have a pleasant stay at our hotel and would like to extend our sincerest apologies.At Chunuu, we strive to provide exceptional service and a comfortable stay for all of our guests. Your feedback is important to us as it helps us to improve and address any issues that may arise.We would like to investigate this matter further and make things right. Could you please provide us with more details about your experience? We would be more than happy to assist you and make sure that this does not happen again in the future.Thank you for choosing to stay with us and we hope to have the opportunity to make it up to you in the future.

4/10 Poor

Dominic

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Dissapointing
The place is clean and comfortable with nice sitting areas. Sadly the food is absolutely awful which is a huge letdown and everyone else there agreed.The spa was also unstaffed throughout my stay here and there was little atmosphere. Would not recommend for solo backpackers
Stayed 1 night in Dec 2022
Response from Chunuu on Dec 23, 2022
Good morning Dominic!We are really sorry to read this. We are working on improving on every possible aspect! Thank you for the honest review

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was so beautiful! I loved the river!
Stayed 3 nights in Jan 2022
Response from Fer on Jan 20, 2022
Muchas graciassssss por habernos elegido. Pronto regreso.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que es un lugar tranquilo y permite el contacto con la naturaleza, además de los excelentes precios de todos los servicios que ofrece.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar maravilloso recomendado para visitar y descansar.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mágico para descansar, lo visito seguido porque puedo divertirme, descansar y disfrutar de la naturaleza, con la tranquilidad de tener a mi mascota conmigo. Es un hostal de lujo, super recomendado.
Stayed 1 night in Aug 2019

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est bien passé. Un super rapport qualite prix, grande espace pour se relaxer. A recommander
Stayed 1 night in Feb 2024
Response from Said on Mar 11, 2024
Gracias Said! Te esperamos de nuevo!

8/10 Good

Steffan

Stayed 1 night in Nov 2023
Response from Natha on Feb 8, 2024
Muchas gracias

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2023
Response from Lizeth on Oct 30, 2023
¡Muchas gracias por preferirnos, te esperamos en una próxima ocasión!

2/10 Terrible

Maryse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne réserver pas cette hôtel. Nous avons été volé par le personnel dans notre chambre. Le lit était le pire que nous avons eu durant notre séjour d’un mois en Colombie, très incomfor
Stayed 1 night in Mar 2023
Response from Maryse on Mar 9, 2023
Gracias por tu comentario. Lamentamos escuchar que has tenido una experiencia negativa durante tu estadía. Queremos asegurarte que la seguridad de nuestros huéspedes es nuestra máxima prioridad y siempre tomamos todas las preocupaciones de nuestros huéspedes muy en serio. Sin embargo, nos gustaría aclarar que nunca hemos tenido ese tipo de inconveniente en nuestras instalaciones y que contamos con personal altamente capacitado y de confianza que trabaja con nosotros durante años. Por lo tanto, creemos que es importante considerar todos los hechos antes de hacer acusaciones infundadas que puedan dañar nuestra reputación. Agradecemos cualquier información adicional que puedas proporcionarnos para ayudarnos a investigar esta acusación. Si necesitas alguna información adicional, no dudes en contactarnos. Gracias de nuevo por tu comentario.

10/10 Excellent

eliseo

Stayed 1 night in Apr 2022
Response from Fer on Apr 6, 2022
Muchas gracias por tu calificacion. Deseamos pronto regreso

10/10 Excellent

FernandoAngarit, Cienaga, Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor lugar. Minca es el lugar perfecto para conectarse con uno mismo, y este hostal me transmitió tranquilidad y alegría.
Stayed 1 night in Sep 2019
Response from Admin on Sep 7, 2019
Muchismas gracias por tus comentarios. Vuelve pronto

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy hermoso y organizado, el personal es muy amable y atento. Me encantó tener contacto directo con la naturaleza y descansar bien. Muy recomendado para todos los que quieran relajarse y conocer un lugar bonito y a buen precio.
Stayed 1 night in Aug 2019
Response from Admin on Sep 5, 2019
Muchas gracias por hospedarte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar hermoso, que permite desconectarse del mundo para disfrutar de la naturaleza, con una atención increíble y un sin número de actividades para entretenerse, lo super recomiendo a todos aquellos que busquen pasar unos días relajantes.
Stayed 1 night in Aug 2019
Response from Admon on Sep 5, 2019
Te agradecemos tu valiosa calificacion

10/10 Excellent

ANDREA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que conexión tan mágica con la naturaleza! Es un lugar espectacular, lo que más me gustó fue la casa en el árbol y la cercanía con el río. Recomendado
Stayed 1 night in Aug 2019
Response from Admin on Sep 5, 2019
Gracias por tus apreciaciones pronto regreso

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Hostal chunuu on Jul 4, 2019
Muchisimas gracias. Esperamos su pronto regreso

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Hostel chunuu on Jul 4, 2019
Muchisimas gracias