Verified
4/10 Poor
Verified traveler
Jul 24, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular
Verified traveler
Stayed 1 night in Jul 2017
Hotel Miami SM
3.0 star property
Guests enjoy daily manager's receptions at this Historic Center hotel, with free bikes for exploring local attractions before returning to comfy rooms.
Choose dates to view prices
Photo gallery for Hotel Miami SM
Hotel Miami SM in the Historic Center offers continental breakfast and a daily manager's reception. Relax on the sunny terrace or use rental bikes for sightseeing. The business center keeps guests connected, and previous visitors consistently praise their experiences.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Laundry
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About this property
Hotel Miami SM
- Hotel located in Historic Center
- Free continental breakfast, a free daily manager's reception, and laundry facilities are just a few of the amenities provided at Hotel Miami SM. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
- Other perks at this hotel include:
- Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
- Meeting rooms, laundry services, and a 24-hour front desk
- An elevator, free newspapers, and smoke-free premises
- Room features
- All guestrooms at Hotel Miami SM include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
- Other amenities include:
- Bathrooms with showers
- LCD TVs with cable channels
- Daily housekeeping and phones
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Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Miami SM pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Miami SM?
Check-in begins at 2 PM.
What time is check-out at Hotel Miami SM?
Check-out is at noon.
Does Hotel Miami SM provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Hotel Miami SM located?
Located in Historic Center, this hotel is steps from Santa Marta Cathedral, San Juan Cultural Center, and Parque de los Novios. Simón Bolivar Park and Mayorship of Santa Marta are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.6
Location
8.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 2 out of 12 reviews
10 - Excellent
2
Rating 8 - Good. 3 out of 12 reviews
8 - Good
3
Rating 6 - Okay. 5 out of 12 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 12 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
EDWIN DARIO
Apr 10, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfacción
Muy buena la.atención gracias..
EDWIN DARIO
Verified
4/10 Poor
Verified traveler
Jan 9, 2015
Disliked: Property conditions & facilities, room comfort
Great location, but horrible breakfast and in the middle of the night the air con went broken, next morning speak with the hotel's staff for a fan and they couldn't resolve our complain, lucky us that was not a hot night
Verified traveler
Verified
6/10 Okay
Heliane
Jan 5, 2015
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ótimo funcionários, localização e limpeza, apenas!
Otimos e atenciosos funcionários. Perto de uma praia, q fornece uma orla bela p apreciação, porém n é legal p banho; próximo a supermercardo, comércio e área bem movimentada a noite (em época de final de ano, não sei nas demais). Deixou muito a desejar no café da manhã, em um dos cinco dias q passamos lá, por exemplo, o ÚNICO carboidrato servido era purê de batata (? Estranho!). Tivemos o inconveniente de, apesar de informar no site q havia frigobar no quarto, isso n condizia c o tipo d quarto q escolhemos (segundo nos informaram no local), porém resolveram prontamente colocando um no quarto. Instalações antigas, piso antigo e acabamento geral no interior dos quartos e banheiros feio e de baixíssima qualidade; jato de água do chuveiro fraco, ausência de box, o q faz o banheiro fica c piso todo molhado, às vezes enlameado.
Heliane
Verified
6/10 Okay
Joseania
Aug 6, 2014
Liked: Cleanliness, staff & service, room comfort
Puerto do centro e da Universidade.
Boa, o único problema é a falta de elevadores. São muitas escadas.
Joseania
Verified
8/10 Good
Verified traveler
Mar 26, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 2 nights in Mar 2019
Verified
6/10 Okay
Alicia
Mar 8, 2019
Disliked: Property conditions & facilities, room comfort
Alicia
Stayed 1 night in Mar 2019
Verified
6/10 Okay
nicole
Oct 14, 2017
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
nicole
Stayed 1 night in Oct 2017
Verified
10/10 Excellent
Juan C.
Aug 29, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juan C.
Stayed 4 nights in Aug 2017
Verified
6/10 Okay
Verified traveler
Jan 27, 2015
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Verified traveler
Verified
8/10 Good
Verified traveler
Jan 11, 2015
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveler
Verified
10/10 Excellent
Norma Constanza
Dec 2, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort