야외 스파 욕조
예약 가능 여부 확인

테라사스 타이로나 트래블러스 아파르타멘토스 이 스위트 여행 후기

3.5 out of 5
테라사스 타이로나 트래블러스 아파르타멘토스 이 스위트
Carrera 3 # 24 - 63, El Rodadero, Santa Marta, Magdalena

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 141개 이용 후기 중 69개" "
평점 8 - 좋아요. 141개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 141개 이용 후기 중 12개" "
평점 4 - 별로예요. 141개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 141개 이용 후기 중 10개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Olis Rondon 님, 2018년 7월 6일
Gracias por evaluar su experiencia en nuestras instalaciones, nos satisface saber que disfrutaron su estadía y recibieron un excelente servicio, esperamos poder servirles nuevamente. Saludos

8/10 - 좋아요

Ricardo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay, clean and comfortable. negative points: they wanted to charge taxes even though I have a foreign passport, I had to pay for bracelets that should have been included with the reservation, air conditioner is either too cold or too warm as there is no way to set the air flow low/high. it was always high. Uber does not go to this part of the city. Overall a pretty good place to stay, people were nice. Overall a good pl
2024년 5월에 3박 숙박함

6/10 - 괜찮아요

Mary

아이를 동반한 가족 여행
El apartamento está bien dotado, pero le falta mucho aseo al baño, el ventilador de la habitación está suelto y parece que se fuera caer al prenderlo se mueve de lado a lado el soporte y suena muy duro no lo pudimos, prender y se siente mucho calor. Las barandas de los balcones en el edificio son muy inseguras ya que al pararse la baranda da abajo de la cintura y son muy inseguras para los niños, el desayuno es espectacular super rico es a lo único que le pondría calificación 10, al rededor del edificio aun están construyendo más edificios esto hace que sea muy sola la zona e insegura, el personas del edificio muy atento. Lo otro es que los ascensor son súper demorados cuando suben y bajan y no tienen aire acondicionado eso hace que sea eternos los viajes en este.
2024년 3월에 4박 숙박함

2/10 - 너무 별로예요

Fernando

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Miriam

단체 여행
좋아요: 청결 상태
Check in took over an hour. We were 6 couples and booked 6 rooms and they tried to put us 2 couples to a room and they tried to overcharge us. We asked for 2nd keys to our rooms and couldn’t get them. Air only stays on with a key. There was 2 elevators but one was closed off. Breakfast was ok. Rooms were good size and clean. View was awesome- pool was good.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

israel

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and rooms
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

israel

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very friendly and helpful staff.
2024년 2월에 5박 숙박함

2/10 - 너무 별로예요

Andrea

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
DO NOT STAY HERE. My experience: 1. The receptionist that has the morning shift always had an attitude, and always ignored us when we approached the Desk. He seemed like he did not want to work at all. 2. They say they have a Buffet, but in reality they have someone serving very small portions of only scrambled eggs, 1 arepa, 1 bread and two pieces of papaya fruit. You cannot go back for more. You get what you get. 3. The building feels abandoned. There is no type of maintenance there ants all over the couches in the lobby when you first walk in. 4. The pool is very dirty and no one working in those areas. 5. The jacuzzi schedule is not followed or respected. The guest are suppose to have an hour of jacuzzi time. When we arrived there was a family that didn’t want to leave so I called the receptionist and no one helped us or had been or respected the time that we are required. 6. Cold jacuzzi 7. Shower is cold water. 8. Only one elevator working. 9. Far from everything. Over all not worth it at all.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Angel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Yenith Joselis

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Alex

가족 여행
좋아요: 편의 시설/서비스
Great place
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 객실의 편안함
El mejor cierre de año
La atención y las instalaciones de la propiedad siempre hacen sentirse en casa.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Gustavo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Standard nice and affordable place
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jorge I

좋아요: 편의 시설/서비스
Excellent!!! Staff very nice. Special nomination to Victor boss in the area restaurant. Wow !!! Andrea well extremely happy.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Verónica 님, Santiago

2023년 12월에 6박 숙박함

8/10 - 좋아요

Ingrid

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the building is very clean quiet, the staff was very nice, just be aware is located in Rodadero south means is far from the beach and the rodadero taxi is needed to go there. The other thing is the wifi goes in and out.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Octavio

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable
2023년 12월에 4박 숙박함

8/10 - 좋아요

MARIA NUBIA

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Juan Fernando

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excelente
Llegamos noche, pero nos recibieron con mucha amabalidad. La habitación que nos entregaron tenia fallas con el aire acondicionado pero inmediatamente nos cambiaron de habitación. Fue una estancia agradable, excelente. El desayuno exquisito con una vista panoramica. La habitación tenia una terraza espectacular.
2023년 11월에 1박 숙박함

8/10 - 좋아요

KARINA

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

juan

좋아요: 청결 상태, 객실의 편안함
Best vacations ever
Amazing place Brigth new I will be back thank you for everything
2023년 10월에 3박 숙박함

4/10 - 별로예요

Cesar

좋아요: 숙박 시설 상태 및 시설
The hotel charged $300,000 for the identification handles and I really felt cheated having to pay for this
2023년 9월에 4박 숙박함
답변 제공: Gracias 님, 2023년 9월 19일
Gracias

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 객실의 편안함
FANTASTIC PLACE
I booked this stay for my mom’s and aunties vacation. They were thrilled about the warmth of the staff members, the location, the breakfast ( super delicious and affordable ), the cleanliness of the place, their pool, the service… basically everything! My aunties called me just to make sure I leave an excellent review and I BELIEVE THEM. MUCHAS GRACIAS!!! De parte de las 4 señoras que estuvieron con ustedes todo el fin de semana. <3
2023년 8월에 4박 숙박함
답변 제공: Gracias 님, 2023년 9월 19일
Gracias por sus comentarios. Nos encanto atenderlas

6/10 - 괜찮아요

Alexander

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice, well-kept rooms, HOWEVER, deficient in things such as hot water (water was not even warm), Internet was extremely weak and only useful in certain areas. We reserved the jacuzzi and it wasn’t working when we got there. We reported the problems and they said they were going to send someone over to fix it, but never did. Kitchen staff was friendly and kind. Food was good.
2023년 8월에 3박 숙박함
답변 제공: Gracias 님, 2023년 9월 19일
Gracias por sus comentarios

2/10 - 너무 별로예요

Daniela

2023년 7월에 4박 숙박함
답변 제공: Gracias 님, 2023년 9월 19일
Gracias

8/10 - 좋아요

Rackson

2023년 7월에 3박 숙박함
답변 제공: Gracias 님, 2023년 9월 19일
Gracias

10/10 - 훌륭해요

Carlos

2023년 7월에 1박 숙박함

8/10 - 좋아요

Jair

2023년 5월에 3박 숙박함

8/10 - 좋아요

Ana Joaquina

좋아요: 청결 상태, 객실의 편안함
Auxilio por los ascensores
La estadía en general muy buenas ha mejorado muchísimo el asunto de la limpieza y el desayuno Lo que continúa y ha empeorado el estado de los ascensores ya que llevo varios llegando al apartahotel y los ascensores cada vez más deteriorados . Gracias
2023년 4월에 4박 숙박함
답변 제공: Olis Rondon 님, 2023년 5월 2일
Buen día Sra. Ana, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excelente
Excelente atención, muy organizado y agradable, comodo y con hermosa vista. Muchas gracias.
2023년 3월에 1박 숙박함
답변 제공: Olis Rondon 님, 2023년 5월 2일
Buen día Sr. Carlos, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 - 훌륭해요

Silvana

가족 여행
좋아요: 청결 상태, 객실의 편안함
Buenas instalaciones y muy buen servicio
2023년 3월에 1박 숙박함
답변 제공: Olis Rondon 님, 2023년 5월 2일
Buen día Sra. Silvana, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 - 훌륭해요

Antonio

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great apartment great location nice place for vacation
2023년 2월에 12박 숙박함
답변 제공: Olis Rondon 님, 2023년 5월 2일
Buen día Sr. Antonio, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirle nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

6/10 - 괜찮아요

John 님, Winona

출장 여행
좋아요: 청결 상태
This property is located in the outserts of Rodadero. No stores are walkable. There is a fee for everything. Paid by separate entities. Front desk fees, restaurant fees, property management fees. Was very confusing. TV’s and internet never worked.
2023년 2월에 2박 숙박함

4/10 - 별로예요

Timothy

좋아요: 청결 상태
별로예요: 편의 시설/서비스
When we arrived we were greeted with very friendly staff. They have two elevators the one elevator was out for service. Which took a very long time to go up and down from the 12th floor. When we arrived we noticed there is no hot water we called down immediately. They told us that they would have to call somebody in to fix it which took a full 24 hours. Our stay was three days however we only had hot water for one and a half days. The couch leg was broken on the one side. A little stool had a big hole in it. The fridge was not working but after plugging it in it worked. The next day our food and water and ice were totally thawed as the cleaners unplugged the fridge again. For breakfast it was expensive and not very good. The views of the apartment were incredible and the staff were very friendly. When you rent something out and you’re paying good money for it they should make sure that everything works and is in working condition. This place required for you to take a taxi as it it was not in a very good area. We would have like to been able to walk and explore.
2023년 1월에 3박 숙박함

4/10 - 별로예요

Stephanie

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Jorge

2022년 12월에 2박 숙박함

8/10 - 좋아요

Quentin

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
It's in an area that is going to be in construction. But that's not a problem except that it is a taxi ride to get to any decent restaurants. There was constant music noise coming from way down the road somewhere and it seemed to travel to our floor (9) quite easily. Louder and longer on the weekends. The apartment itself is quite nice and is actually an apartment complete with everything you'd need to live there and cook for yourself. It's a short walk to the beach and probably one of the nicest beach areas around in that it's not covered with people trying to get your money. Wifi wasn't good, it's the slower 'n' type of wifi and despite having router in our apartment it wasn't used by the system we were given at all, in room 902 there was only reception in the end of one bedroom and it was marginal and cutting out all the time. This meant quite an additional expense for travellers whom don't speak Spanish and are reliant on wifi and data. Both apartments we had (4 rooms) had poor maintenance. It didn't really limit or worry our stay, but it did detract from what should have been a better experience. e.g. none of the bedside lights worked because they had non Colombia power plugs, a silly problem with an easy fix. All the toilet roll holders fell off in both apartments. The headboard fell off on one side meaning we couldn't use the side table. One of the showers had completely broken doors. Staff were very nice and attentive to all our needs.

4/10 - 별로예요

Jennifer

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
They did not provide us with blankets or towels for the room ( only pool towels upon check-in) The hotel seemed a little run down, the dining area was not great, items we asked for from menu they did not have. Bedroom sink started leaking when brushing my teeth and made a huge puddle.

10/10 - 훌륭해요

Craig

단체 여행
좋아요: 청결 상태, 객실의 편안함
Nice place - nice people
I arrived in Santa Marta at 8am on a Sundy morning and they did not answer the phone. However within 45 mins they responded to my email and allowed me to have an early check in at 10am. The people are nice - the views are spectacular - the breakfast is good and the coffee great - I stayed there again and would recommend this place for the price
2022년 11월에 1박 숙박함
답변 제공: Olis 님, 2022년 12월 7일
Thank you very much for your evaluation, this allows us to know the level of satisfaction of our guests and the fulfillment of our promise of service. We are waiting for you soon to have the pleasure of serving you.

10/10 - 훌륭해요

charles

2/10 - 너무 별로예요

Graciela 님, Edmonton

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a 6 people apartment, and when we arrived they asked me for extra money to allow us to check in early. We declined and went to explore the area. When we returned to the place, they asked me for more money again, to allow us (6people) to stay in the apartment. They claimed that since the reservation was on my name, they PREPARED the apartment for me only. We ended up leaving this place and renting another place that was cheaper than what they were asking me extra, to spend the night. Because they couldn’t take more money from me to check in earlier, they attempted to get more money when we returned to check in. It was a false advertisement and I do not recommend this place.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Juan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and Huge Apaertment. The staff was helpful and nice. We checked out and went on a tour on the same day. Staff gave us towels, soap and shampoo when we arrived back on the tour. What i did like was restaurent was expensive and pool was cold. there was not too much things in walkable distance. The distance might have been a good thing since it was quiet.
2022년 8월에 2박 숙박함
답변 제공: Olis Rondón 님, 2022년 9월 3일
Gracias Sr. Juan por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!

10/10 - 훌륭해요

Dresdy Cecilia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 8박 숙박함
답변 제공: Olis Rondón 님, 2022년 9월 2일
Buen día Sra. Dresdy, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

8/10 - 좋아요

Jorge

가족 여행
좋아요: 청결 상태
APARTAMENTO CÓMODO
El apartamento es cómodo. Requiere reparaciones pese a ser un edificio relativamente nuevo. Hacen falta tomas eléctricas en las habitaciones para conectar lámparas y cargadores, un gabinete de la cocina ya estaba suelto, el microondas no funcionaba, una silla del comedor con una pata coja; en fin, detalles no muy grandes pero que empiezan a deteriorar el lugar. El edificio está un poco apartado de la zona comercial, siempre hay entrar y salir en carro. De hecho, muchos taxistas no lo ubican aún. La atención fue lo mejor, TODO EL PERSONAL muy amables.
2022년 8월에 3박 숙박함
답변 제공: Olis Rondón 님, 2022년 8월 30일
Buen día Sr. Jorge, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía y tomaremos los correctivos respecto a los detalles encontrados. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 - 훌륭해요

Gustavo

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Olis Rondón 님, 2022년 8월 29일
Gracias Sr. Gustavo por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!

8/10 - 좋아요

Gabriel Maldonado

좋아요: 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Olis Rondón 님, 2022년 8월 29일
Gracias Sr Gabriel por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirle nuevamente, Saludos!

6/10 - 괜찮아요

alan

좋아요: 청결 상태, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Mariana Vega 님, 2022년 8월 2일
Gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirles nuevamente, Saludos!

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 7월에 2박 숙박함
답변 제공: Olis Rondón 님, 2022년 7월 14일
Buen día Sr. Peter, gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirles nuevamente, Saludos!

8/10 - 좋아요

JOSE

2022년 6월에 1박 숙박함
답변 제공: Olis Rondón 님, 2022년 6월 29일
Buen día Sr. José, gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!