샌타로사, 캘리포니아의 가족 여행 호텔

“I never ended up staying at the property as when checking in they gave away the room of the couple we were traveling with. Though advertised as "guaranteed" they overbooked the property and the only reason I got the last room was because I checked in before them when we arrived. It could easily have been me if they checked in first. In speaking to the General Manager he spent an hour and a half telling us we could not get any compensation but one nights stay at a future time. He said he found a...

“Me rente en el día de ayer ,al otro día fui a pedir una extensión ,lo cual he echo en varias ocasiones y nunca había tenido ningún problema ,siempre reservaba e iba luego a pagar ,pues esta vez el señor que me atendió ,me dijo que debía salir de la habitación ,esperar que la limpiaran y volver a entrar por la tarde ,algo que vi ilógico ,primera vez que me pasa esto en este hotel ,si voy a pagar otra noche más y van a darme la misma habitación ,como puede ser que tenga que salir y volver a entrar...

“the restroom has broken tiles & the toilet was uneven it seems like the floor was sinking”

“직원들이 친절하고 객실 상태도 좋습니다. 또 근처에 대형마트, 주유소 등 편의시설이 있어서 여행하기에 편리합니다.”

“The property was in ill-repair with garbage everywhere. I saw a piece of glass on the bathroom floor when I first entered and picked it up and threw it away. Luckily, I hadn't stepped on it. The television didn't work and took almost two hours and 3 trips to the office to get it working. Electrical outlets weren't working so it took time to make coffee in the morning, plus the sink was difficult to get the water flowing.. The surface of the table between the two beds was sticky so I placed...

“Rooms were good and spacious. Breakfast spread not that great. Items can be added Pool was not that clean. Rest of the hotel was clean”