Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.
Located in La Gándara, a neighborhood in Santander, Sercotel El Balcón de la Bahía is near the airport and near the beach. The area's natural beauty can be seen at El Sardinero Beach and Los Peligros Beach, while Palace of Festivals of Cantabria and Centro Botín are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at El Sardinero Stadium. Visit our Santander travel guide
Hotel remodeled in 2022 and located near El Sardinero Beach
Located close to Chico Port and Paseo de Pereda, Sercotel El Balcón de la Bahía provides a 24-hour business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool along with sun loungers and pool umbrellas
Self parking (surcharge), express check-out, and express check-in
Meeting rooms, bicycle parking, and a front-desk safe
Tour/ticket assistance, an elevator, and a banquet hall
Room features
All guestrooms at Sercotel El Balcón de la Bahía boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and showers
40-inch Smart TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, LED light bulbs, and heating
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Secured, uncovered self parking on site (EUR 17 per night)
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Things to do
Bicycle storage
Outdoor pool
Conveniences
Guidebooks
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Conference center (420 square feet of space)
Meeting room
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: EUR 17 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Sercotel El Balcón de la Bahía have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Sercotel El Balcón de la Bahía?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on May 31, 2026 start from ₩183,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sercotel El Balcón de la Bahía pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 17 per night. Limited spots are available.
What time is check-in at Sercotel El Balcón de la Bahía?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Sercotel El Balcón de la Bahía?
Check-out is at noon.
Where is Sercotel El Balcón de la Bahía located?
Located in La Gándara, this hotel is within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 15 minutes. Santander (YJL-Santander Train Station) is 21 minutes by foot and Santander Station is 21 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sercotel El Balcón de la Bahía Reviews
9.2
Wonderful
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