Find your perfect blend of relaxation and adventure in this lively city. Unwind with a drink by your side or explore exciting attractions just steps away.
Experience the vibrant energy of Santiago at Novotel Santiago Providencia, an upscale family-friendly hotel near Costanera Center. Relax with a drink at the bar or unwind in the sauna after exploring nearby Vivo Panorámico and Drugstore. The helpful staff, first-rate property condition, and location have earned rave reviews from previous guests.
Located in Providencia, a neighborhood in Santiago, Novotel Santiago Providencia is in the entertainment district and near a metro station. Santiago Cable Car: Tupahue Station and Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Costanera Center and Vivo Panorámico. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including snowboarding and skiing. Guests appreciate the hotel's convenience to public transportation: Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes. Visit our Santiago travel guide
Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool
Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
Tour/ticket assistance, 6 meeting rooms, and a front-desk safe
Smoke-free premises, an elevator, and a banquet hall
Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 178 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hair dryers
LED TVs with cable channels
Heating, daily housekeeping, and desks
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Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Free children's club
Gym
Indoor pool
Sauna
Family friendly
Babysitting (surcharge)
Free children's club
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
6 meeting rooms
Business center
Outdoors
Terrace
Spa
Deep-tissue massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Grab bar near toilet
Wheelchair accessible (may have limitations)
More
1 building
18 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2018
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LED TV with cable channels
Food and drink
24-hour room service
Minibar
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Heating (climate-controlled)
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
Pet fee: CLP 33520 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago
Frequently asked questions
Does Novotel Santiago Providencia have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Novotel Santiago Providencia?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on Mar 30, 2026 start from ₩161,111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Santiago Providencia pet-friendly?
Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 33520 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Novotel Santiago Providencia?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Santiago Providencia?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Novotel Santiago Providencia located?
This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes.
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Reviews
Novotel Santiago Providencia Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a delightful stay! The room had everything I could possibly need, and I especially loved the refillable water bottle – such a thoughtful and sustainable touch. Breakfast was a highlight, with truly excellent coffee to start the day right. Great value for money!
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
A nice, well-maintained hotel in a safe/convenient area. The breakfast had a very large variety of pastries (a gluten free sandwich can be ordered on request), some fruit and cereals, cheese and meat, and three hot items (scrambled eggs and usually some kind of sausage or eggplant with melted cheese). Seems to cater mainly to Spanish and Portuguese speakers (eg. the restaurant does not have an English menu). The staff were helpful and we enjoyed our stay.
Our stay at Novotel Santiago Provedencia was OK. The front desk was not that friendly. Not all of the front desk staff spoke English. The quality of towels were not good in the room. The breakfast was very good. The hotel location is good and in a safe neighborhood.
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.