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Oporto Hotel

2.5 star property
Guests warm up to Chilean hospitality at this Santiago hotel's inviting coffee shop, then unwind on private balconies overlooking the garden setting

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Oporto Hotel sits in the heart of Santiago, where travelers enjoy continental breakfast and a welcoming coffee shop/cafe. The garden and terrace provide relaxing outdoor spaces, while free in-room WiFi and multilingual staff ensure a comfortable stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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About this property

Oporto Hotel

  • Family-friendly property near Costanera Center
  • Consider a stay at Oporto Hotel and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • Free self parking
    • Limo/town car service, smoke-free premises, and free newspapers
    • Meeting rooms, multilingual staff, and luggage storage
  • Room features
  • All guestrooms at Oporto Hotel boast comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi.
  • Other amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with showers and free toiletries
    • 26-inch HDTVs with cable channels
    • Private yards, daily housekeeping, and phones

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CLP 10 per stay

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 31500 per vehicle (one way)
  • Rollaway bed fee: CLP 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Oporto Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Oporto Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Oporto Hotel?

Check-out is at noon.

Does Oporto Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 31500 per vehicle applies.

Where is Oporto Hotel located?

Located in the center of Santiago, this family-friendly property is within a 15-minute walk of Costanera Center, Apoquindo, and Tobalaba Urban Market. Drugstore and Municipal Market of Providencia are also within 1 mi (2 km). Cristobal Colon Station is 14 minutes by foot and Tobalaba Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 101 reviews
Rating 8 - Good. 50 out of 101 reviews
Rating 6 - Okay. 19 out of 101 reviews
Rating 4 - Poor. 11 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

Reviews

Verified

4/10 Poor

Adalton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Não Recomento!!!

Não gostei das acomodações, apesar do quarto limpo, porém, muito pequeno, sem frigobar, piso em madeira tanto no quarto como no corredor fazendo muito barulho, banheiro simples faltando uma porta do box, que ao tomar balho molhava todo o banheiro. Café da manhã sem variedades, muito fraco... pelo valor pago da diária não condiz com a realidade, foi muito decepcionante. O único ponto positivo foi a localização do bairro Providência é muito bom e agradável.
Stayed 5 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Decepção

Quarto e banheiro muito pequenos, na chegada o banheiro tinha cabelos no chão e pia. Não tem frigobar. Café da manhã muito fraco, sem opções.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Perfect view and as well as perfect accommodations.
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort

No es tan bueno como se ve en las fotos

Las fotos son muy engañosas. No recomendaría pasar las vacaciones en este Hotel, mas bien para pasar la noche o estar de paso.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Wifi service was close to useless. Unable to support even basic connectivity requirements necessary to accomplish work-related tasks.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

Buen servicio, excelente ubicación!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Cumple
Verified

8/10 Good

Tarcisio Jaime

Liked: Cleanliness, staff & service
Bem localizado, instalações simples, silencioso, bom custo/benefício.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Estuvimos muy satisfechas con la visita y la atencion en Hotel Oprto
Stayed 9 nights in Oct 2017
Verified

8/10 Good

Luis

Liked: Staff & service

Good choice!

Great area, good breakfast, nice people. The hotel needs reparations
Stayed 3 nights in Sep 2017
Verified

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável em Santiago

O Oporto Boutique Hotel é um opção bem agradável para se hospedar em Santiago. É um hotel pequeno, bem localizado e aconchegante. ficamos hospedados no inverno, a calefação funcionou bem. cama boa, lenções limpos o atendimento da recepção foi bastante solicito cafe da manha bem gostoso achei uma boa escolha
Stayed 6 nights in Jul 2017
Verified

8/10 Good

helio

Liked: Cleanliness, staff & service

Hotel pequeno, mas bem localizado

O Hotel Oporto, é estilo boutique, pequeno, agradável e aconchegante. Fomos em família, dois dos aptos tinha um bom tamanho, porem o meu era pequeno. Apesar disso fiquei bem acomodada. Gostei do atendimento dos recepcionistas, forma bastantes solícitos. Mas o ponto forte do hotel é o restaurante que fica do lado, super agradável e com comidas deliciosas. o cafe da manha é bom, wifi gratuito localização excelente.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

boa opção em Santiago

o Hotel Boutique Oporto, é um hotel pequeno em providencia. aconchegante, mas simples. os quartos não são muito grandes, mas bem confortáveis. Estava bem limpo e arrumado. cafe da manha gratuito, bom, mas sem muito variação. funcionários foram educados e bastante solícitos. gostei muito do restaurante que fica na frente do hotel, boa comida e com opções de vinhos para terminar a noite em grande estilo.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Miguel

Liked: Cleanliness, room comfort
La ubicación inmejorable, un lugar chico con habitaciones chicas muy limpio y prolijo. Rico desayuno aunque tenías que pedir lo que faltaba porque los mozos no estaban bien atentos. En general bastante bien.
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Limpio, pero solo para tránsito

Habitación excesivamente pequeña. La cama en tres de sus cuatro lados tenía una pared; no tenía espacio para tener una maleta. Todo el resto sin observaciones.
Verified

6/10 Okay

Jorge

Liked: Staff & service, room comfort

cozy

Breakfast was not on time. They say at 7:30am but actually it was ready much later.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but had to remind them to change sheets

Our stay was very nice. We know the staff from a previous stay.
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are confortable and you can rest after Work or another activities. The breakfast buffet is delicious and it has a lot of choices to eat
Verified

8/10 Good

Felipe Andres

Liked: Cleanliness, staff & service, property conditions & facilities

Muy buen descanso. ..

El hotel en sí es muy cómodo, las habitaciones un poco pequeñas pero muy funcionales para descansar e ir de negocios, el desayuno es muy bueno y variado.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Average, OK for short stays

My hotel stay was ok. Hotel is well located and clean. Though room was very small and not so comfortable. Facilities are a bit outdated and to me it didn't have the "boutique" style it professes.
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Vale a estadia....

o hotel é bom, com excelente custo beneficio. As melhores habitações ficam no prédio principal. A ampliação do anexo apesar de nova tem algum itens a se considerar, exemplo banheiro e cortina blackout do quarto. O café da manhã é bom e o atendimento da equipe é sempre muito cordial.
Verified

10/10 Excellent

Sebastián

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena experiencia

En general fue muy bien el hospedaje pero hubo errores en la entrega de información con respecto al room services, cobrando adicional lo que ofrecía la habitación (agua, bebidas, comida, etc.)
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opcion para viaje de trabajo

La experiencia en el hotel fue muy buena ya que los concerjes estuvieron siempre bien rpedispuestos a atender a mis consultas y pedidos.
Verified

6/10 Okay

Rafael

Liked: Staff & service

Hotel Oporto

Para um hotel dito como boutique e tendo 4 estrelas, o Oporto tem muito a melhorar, pois apresenta várias falhas como: falta de manutenção nos quartos e instalações afins, acabamento mal feito nos quartos, porta do banheiro era torta e não fechava, o arcondicionado não funciona, além de itens que num hotel padrão, teria. Outra coisa que chamou atenção: isolamento acústico, zero, pois dá para ouvir tudo dos outros quartos, conversas e deslocamentos pelos corredores. A casa é antiga e a madeira impera. Eles precisam melhorar nesse item, pois dormir e ouvir todos, não dá. Já me hospedei em outros hotéis boutiques 4 estrelas e são bem diferentes nas instalações. Ponto positivo: atendimento. A equipe é muito atenciosa e merece esse reconhecimento.
Verified

4/10 Poor

Jose E. F.

Disliked: Cleanliness, property conditions & facilities, room comfort

Não voltaria

O piso é de madeira, faz muito barulho principalmente se ficar hospedado no térreo, não tem elevador , a única coisa boa é o bairro