A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. Stay connected with free in-room WiFi.
Zona Colonial, a neighborhood in Santo Domingo, is home to Hotel Anabella. Travelers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211
A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
A 24-hour front desk, outdoor furniture, and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Anabella boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
Bathrooms with hydromassage showers and free toiletries
32-inch Smart TVs with Netflix, Hulu, and streaming services
Mini fridges, digital channels, and daily housekeeping
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Anabella?
Check-out is at 11:00 AM.
Where is Hotel Anabella located?
Located in Zona Colonial, this hotel is within a 10-minute walk of Iglesia de Nuestra SeƱora de las Mercedes and Malecon. Calle El Conde and Iglesia de San Miguel are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Anabella Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
5.6
Amenities
7.4
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 40 out of 138 reviews
10 - Excellent
40
Rating 8 - Good. 24 out of 138 reviews
8 - Good
24
Rating 6 - Okay. 26 out of 138 reviews
6 - Okay
26
Rating 4 - Poor. 20 out of 138 reviews
4 - Poor
20
Rating 2 - Terrible. 28 out of 138 reviews
2 - Terrible
28
Reviews
Verified review
8/10 Good
Miguel anguel
Mar 24, 2026
Liked: Cleanliness, staff & service
Is was nice is close to everything around the room was clean
TV was not working. , seating area and dining area was being constructed at the time however it is a good stay for one night as an emergency if you need to spend the night somewhere safe and convenience for the pockets.
Spacious room with a comfortable bed. TV, Wi-Fi, and hot and cold water all worked well. Amenities are basic, with one small roll of toilet paper, two soaps, and no shampoo. In this room, the shower head is coming apart and should be replaced, and the chair is stained and looks worn. Overall, it is okay for a short stay, affordable and in a good location, but it needs improvement.
This place is very affordable, has a great location and has excellent staff. Melissa is helpful and more than a hotel clerk sheās an amazing host.
The facilities need some work, but for the price, itās well worth it.
If youāre visiting the colonial area, itās a great choice if you plan to spend time looking at the sights, itās fairly close to a lot of historic sites.
The hotel is in a great area. Two blocks away from El Conde Avenue. All tourists areas are in walking distance. The hotel is in a great location, its just lacking cleanliness. But if you're going to sight seeing all day its a great place. The evening staff was very nice and attractive.
Stayed 2 nights in Oct 2024
Verified review
8/10 Good
Ricardo
May 14, 2024
Liked: Cleanliness, room comfort
SENOR PABLO
Three day get out the hills stay, and it was productive, clean and mostly quiet...apparent small plumbing issues, but Loved the internet speed...THE BEST!
The photos give a false impression
Its a low clas hotel
The cleaning ladies are very friendly
The male receptionist /security is not
Grossly overpriced
The only positives of this hotel was that the wifi actually worked most of the time, there was a TV that I could use in the room and connect it to my YouTube account, the room was fairly cheap on average, and I was close to Calle El Conde, a major shopping and tourism street in Santo Domingo. Thatās where it ends. The worst was having a broken toilet seat, which was painful when I used it, the area, despite being a few blocks from Calle El Conde, was rundown in a few spots, the door was locked during the night, plus it took awhile for the clerk to open it, the shower was busted, and while it did supply me with hot water, enough to clean my body, it was still unsatisfactory for a decent hotel, and the biggest was lots of mosquitos and flies have bitten my body, mostly on my arms. Also, Iāve spotted lizards running into my room. While the hotel overall wasnāt the worst, it wasnāt the best either, and I can only recommend using this hotel for only a couple days until you can find much better or more decent accommodations. I wouldnāt recommend for long term periods of 5 or more days.
I have stayed here with pleasure on two previous occasions, yet each time at check in the manager could not locate my reservation and this time was no different, he is not even familiar with Hotels.com, yet this time when I stayed there was no internet working hardly at all, almost non existent, which is one of the primary reasons I choose this location, also there is no cable or tv or nothing in the room to keep your attention. AC was fine, room was clean, I had to go out to another room for bathroom facilities. I was not pleased this time primarily for lack of internet services, and it cost me to lose money.
My stay was comfortable, and the staff was very kind. Check-in was quick and smooth. The only downside was the Wi-Fi. The signal was weak upstairs in my room. Overall, itās a good option for the price and location. Iād recommend improving the Wi-Fi signal.
The room was clean but if you want to take a shower you have to go to the reception to put the water pump working to be able to take a showers.the wifi is very slow
This place is affordable, conveniently located, and best of all the staff is amazing.
Melissaāthe main hostāis attentive, friendly, and very considerate.
The pool and spa are offsite, but the jacuzzi is relaxing.
The facilities do need some work, but for the price is worth it.
This will be my go to place when staying in the colonial zone.
Great location, great price, but needs some attention to details. And it needs to have good water service most of all. Shouldn't be open to guests without an effective water service in the bathrooms.