야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

JW 메리어트 호텔 산토 도밍고 여행 후기

5 out of 5
JW 메리어트 호텔 산토 도밍고
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 474개 이용 후기 중 332개" "
평점 8 - 좋아요. 474개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 474개 이용 후기 중 32개" "
평점 4 - 별로예요. 474개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 474개 이용 후기 중 17개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jose 님, Guaynabo

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff make you feel right at home....
2024년 5월에 1박 숙박함
답변 제공: Antonio Perez 님, 2024년 5월 22일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your experience at JW Marriott Santo Domingo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Gerard 님, Auburn

단체 여행
좋아요: 청결 상태, 직원 및 서비스
what did you like? I like the location. It is in the center of everything. I like the staffs. Very helpful and courteous at all times. What was unique about the property? The location. The glass floor. What didnt you like? The parking fees & accommodation. The breakfast is pricey for a fancy continental breakfast.
2024년 5월에 2박 숙박함
답변 제공: Antonio Perez 님, 2024년 5월 24일
Dear Gerard,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Bradley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Antonio Perez 님, 2024년 5월 27일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Diana

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was centrally located. Great mall attached to the hotel. The hotel itself was amazing. Great rooms. Great staff. Amazing atmosphere.
2024년 5월에 2박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Gerardo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellente muy buen servicio
2024년 5월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

VANINA 님, PEMBROKE PINES

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service has always been phenomenal.
2024년 5월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 5월 13일
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Roberto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente. Totalmentr recomendado. Sin duda
2024년 4월에 2박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 4월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

RITA

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service from all the hotel staff !!! They really make you feel special a real 5 star hotel . Location very convenient inside the blue mall with lots of choices for high end shopping and dining options . Definitely will stay there again . Thanks to Belkis for her excellent service at the restaurant
2024년 3월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 4월 9일
On behalf of the entire hotel team, I want to thank you for sharing about this great experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Andrew 님, San Juan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Wet food property. Great stay and facilities. Love it
2024년 3월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 4월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ovidio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Antonio Perez-JW Marriott SD 님, 2024년 3월 23일
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about you pleasant experience in JW Marriott.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

laurent

2024년 3월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 4월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire property as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Licebert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
That is it
2024년 2월에 1박 숙박함
답변 제공: Antonio Perez -JW Marriott SD 님, 2024년 2월 26일
On behalf of the entire hotel team, I want to thank you for sharing about while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Additionally, Would you like to share more details about your culinary experience during your stay?We hope to welcome you again soon when you travels bring you back to Santo Domingo.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy céntrico y bonito, buena terraza
2024년 2월에 1박 숙박함
답변 제공: Antonio Perez-JW MARRIOTT SD 님, 2024년 2월 19일
On behalf of the entire hotel team, I want to thank you for sharing about the good experience you had.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Edgar

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Antonio Perez-JW Marriott SD 님, 2024년 2월 12일
On behalf of the entire hotel team, I want to thank you for sharing about your pleasant experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW Marriott Santo Domingo leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Opal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellent
2024년 1월에 3박 숙박함
답변 제공: Antonio Perez-JW Marriott SD 님, 2024년 2월 8일
Dear Opal,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 - 좋아요

ANGELA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
security , transportation and friendliness
2024년 2월에 2박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 2월 7일
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 - 좋아요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complementary slippers (had to ask for them) and no creamer at the coffee stand (had to call). Reception and check in excellent
2024년 1월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 2월 1일
Dear Ms. Ingrid,Thank you for taking the time to let us know about your experience while staying with us. Your experience with the housekeeping service is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this matter from occurring in the future.I hope you choose to stay with us again when your travels bring you back to Santo Domingo

4/10 - 별로예요

Jesse 님, Miami

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Walls were thin. Carpet smell moldy. Furniture very beat up.
2024년 1월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller JW 님, 2024년 1월 25일
Dear guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your room issues is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping leadership team to ensure the necessary guidelines are in place and reviewed.

8/10 - 좋아요

Ninoshka 님, Santo Domingo

2024년 1월에 2박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 1월 13일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best hotels in Santo Domingo. We loved it there.
2024년 1월에 2박 숙박함
답변 제공: Antonio Perez - JW MARRIOTT SD 님, 2024년 1월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 - 너무 별로예요

Anderson

2024년 1월에 1박 숙박함
답변 제공: JW MARRIOTT SD 님, 2024년 1월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 - 좋아요

Harrison Ramos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: JW MARRIOTT SD 님, 2024년 1월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Gustavo

2023년 12월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2024년 1월 1일
Thank you for your review. Your opinion is appreciated.We hope see you soon and thank you for your confidence on behalf of the entire team.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez -JW Marriott SD 님, 2023년 12월 28일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Mario 님, West New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 26일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Alan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really liked the hotel. Obly one negative comment, I booked a suite with a balcony but that floor was in renovation. Instead of an upgrade I received a less expensive room and no credit was given
2023년 12월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Céntrica fácil de llegar a los demás lugares bien entretenimiento
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 19일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez -JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Sandro

2023년 12월에 2박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Andi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel property, definitely marriot standards
2023년 12월에 1박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was superb! Housekeeping even folded our clothes - like never seen before the attention to details and be served, taken care of, and feeling beyond being pampered. The best service ever and I have traveled the world! Way to go JW Marriott in Santo Domingo.
2023년 11월에 3박 숙박함
답변 제공: Antonio Perez - JW Marriott SD 님, 2023년 12월 18일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Alejandro

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tienen una construcción en proceso que no deja descansar.
2023년 11월에 1박 숙박함
답변 제공: Antonio Perez- Rooms Controller 님, 2023년 11월 24일
Dear Mr. Alejandro,Thank you for taking the time to let us know about your experience while staying with us. Your experience of this inconvenient is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place.

10/10 - 훌륭해요

BRUNILDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal fue muy amable y dispuesto a resolver rápido todo lo solicitado. El hotel muy limpio y moderno
2023년 11월에 1박 숙박함
답변 제공: Antonio Perez-Rooms Controller 님, 2023년 11월 23일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Asher

좋아요: 청결 상태, 직원 및 서비스
Not what I expected from this establishment
Check in was crazy there is certain things they should tell you before arriving and they take your money Only good thing is your belongings are safe and most of the staff are fine apart one one person who made check In extremely difficult I wouldn’t stay here again and have stayed in most Marriott around the world
2023년 11월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller 님, 2023년 11월 18일
Dear Mr. Asher,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - 훌륭해요

Yocasta Then

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bueno
2023년 10월에 3박 숙박함
답변 제공: Antonio Perez., Rooms Controller 님, 2023년 10월 31일
Dear Guest,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, central lication.
2023년 10월에 3박 숙박함
답변 제공: Antonio Perez, Rooms Controller 님, 2023년 10월 31일
Dear Guest,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Robin

단체 여행, 연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
loved the location and the hotel facilities - dining shopping, services and location.
2023년 10월에 4박 숙박함
답변 제공: Antonio Perez - Rooms Controller SPV 님, 2023년 10월 17일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Michael

2023년 9월에 1박 숙박함
답변 제공: Antonio Perez- Rooms Controller 님, 2023년 9월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Alejandro

2023년 9월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller Spv 님, 2023년 10월 17일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 - 너무 별로예요

Maria

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had a terrible experience, there was a very loud music until 4 am, this is the most expensive hotel in santo domingo, and I could not rest! Paid for parking, wasnt able to use it , had to go back to activate..: the phone in the room did not work, so I had to go down the lobby to order, my grand daughters went to sleep , came in late because I called, burned and cold, order more towels even as I said I had two toddlers in my reservation we were short of towels, hotel is very comfortable, and nice rooms, I really had bad luck
2023년 9월에 1박 숙박함
답변 제공: Antonio Perez, Rooms Controller 님, 2023년 10월 31일
Dear Maria,Thank you for taking the time to let us know about your experience while staying with us. Your experience with our staff is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these matters from occurring in the future.I hope you choose to stay with us again when your travels bring you back to Santo Domingo

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well
2023년 9월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller 님, 2023년 9월 7일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Patricia

2023년 8월에 1박 숙박함
답변 제공: Antonio Perez- Rooms Controller Spv 님, 2023년 8월 28일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great access to everything.
2023년 8월에 2박 숙박함
답변 제공: Antonio Perez - Rooms Controller Spv 님, 2023년 8월 22일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

2/10 - 너무 별로예요

Gustav

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is very expensive! For the parking need to pay as separate charges, the bathroom is dirty and the main entrance is not private. Need yo pay also 500 pesos per internet use daily. Is not worth its value.
2023년 8월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller 님, 2023년 8월 21일
Thank you for taking the time to let us know about your experience while staying with us. Your experience about room issues is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk and Housekeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent those events from occurring in the future.

10/10 - 훌륭해요

Bermaly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Evrrybody was so pleasant. The staff was amazing they greeted me with respect. Check in was fast and easy. Will recommended this place and the Bkue Mall was attack didn't have to leave Marriott. Keep up the GREAT work you guys are doing.
2023년 8월에 1박 숙박함
답변 제공: Antonio Perez - Rooms Controller 님, 2023년 8월 21일
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the JW team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 - 괜찮아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Maintance needed
Terrible old spring mattress on role away bed Both TVs in suite not usable Internet/Wifi not included Some doors stuck or only move with much resistance.
Roll-away bed was, even if confirmed by email before arrival, NOT in the room.
Terrible spring mattress
Mattress almost 10 years old
2023년 7월에 3박 숙박함
답변 제공: Antonio Perez Rooms Controller Supervisor 님, 2023년 7월 25일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

8/10 - 좋아요

Zbigniew 님, Palm Beach Grdens

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall it’s very nice hotel. Great location with respect to dining and shopping. The staff is very nice and helpful. Good breakfast.
2023년 7월에 3박 숙박함
답변 제공: Antonio Perez Rooms Controller Supervisor 님, 2023년 7월 24일
Dear guest,thank you for your review. We hope hosting you in the future.

10/10 - 훌륭해요

Barbara 님, Bridgeport

2023년 7월에 1박 숙박함
답변 제공: Antonio Perez Rooms Controller Supervisor 님, 2023년 7월 24일
Dear guest,thank you for your review. We hope hosting you in the future.