사누르, 덴파사르의 해변 호텔

"Y"

"수영장이 좋고, 주변상권이 좋습니다. 아이콘 발리까지 걸어서 5분거리 입니다. 쇼핑 및 식당이용에 편리했습니다"

"I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I Upon arrival, I discovered a live cockroach in the wardrobe. Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards. Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view. The new room’s sink drained so poorly that it was left dirty after use. I tolerated it only because I was already exhausted from prior complaints. The next morning, staff stopped me after breakfast claiming no deposit was on record. Despite my proof of a 2 million IDR credit card charge, I was treated like a trespasser until a senior staff member intervened, later attributing it to a “system error.” This series of events left me feeling neglected and outraged. I later checked online reviews and found many guests reporting the same issues—poor hygiene, outdated facilities, and weak service—with management repeating empty promises. The front desk staff need urgent retraining, and if such conditions continue, the property will severely damage the InterContinental brand’s credibility. "

"직원분들 너무 다 친절하시고, 침대도 편안하고, 조식도 맛있고 방도 업그레이드 해 주셔서 매우 행복한 시간 보내고 왔습니다. 감사합니다^^"

"너무 만족합니다"

"3명이 스위트룸에 있었는데 싱글두개 방하나 거실 킹베드 방하나 화장실 두개라 넘 좋았어요 방두개 커넥티드 룸 이나 마찬가지인데 너무 편하고 맞은편 오른쪽에 고급스파 있는데 호텔 안에있는거랑 많은 차이가 있긴 합니다~ 2박3일 사누르 있는 일정으로 넘 좋았어요"

"The warmest service, nice and clean. Overall condition is bit old though. Perfect place having family rest with affordable cost. "

"오래되긴 했지만 긴 수영장과 가격대비 넓은 방이라 좋았다. 하지만 화장실이 되게 오래 돼 보이고 청소가 제대로 안 돼 있어 누군가의 팬티가 수건 놓는곳 안 깊숙한 곳에 숨겨져 있었다. 되게 찝찝했다. 화장실 빼고 나머지는 다 만족함"