슈피리어 스위트, 킹사이즈침대 1개, 분사식 욕조 (Smoke-Free) | 노트북 작업 공간, 방음 설비, 다리미/다리미판, 침대 시트
예약 가능 여부 확인

레드 루프 인 & 스위트 사바나 게이트웨이 여행 후기

2.5 out of 5
레드 루프 인 & 스위트 사바나 게이트웨이
405 Al Henderson Boulevard, Savannah, GA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 258개" "
평점 8 - 좋아요. 1000개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 233개" "
평점 4 - 별로예요. 1000개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 74개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Ella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함

6/10 - 괜찮아요

Gregory

좋아요: 직원 및 서비스
Easy Peasy baby
The hotel was going through renovations. No concessions, breakfast or restaurant available. Otherwise, very accommodating.
2020년 7월에 2박 숙박함

6/10 - 괜찮아요

Heather 님, Rincon,ga

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I reserved this hotel for 2 factors they allow pets and had an outdoor pool. The overall cleanliness of the room was great, I was worried it would have alot of pet odors and it did not. The hotel is under renovation so the first floor is in disarray. My biggest gripe was the pool was open but it was a murky green. It was 100 degrees this week and was not able to swim. If you offer an amenity it should be useable. Due to this factor alone I would not return.
2020년 6월에 4박 숙박함

4/10 - 별로예요

Barbara 님, Wyckoff NJ

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Advertise that pets stay free and then charged me $100 extra for two pets for our one night stay.
2020년 6월에 1박 숙박함

6/10 - 괜찮아요

Myuana

좋아요: 직원 및 서비스
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

Mary 님, Savannah Ga

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was clean and even though they was going through renovations it was still quite. Room was nice and updated
2020년 6월에 2박 숙박함
답변 제공: Michelle 님, 2020년 6월 26일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

8/10 - 좋아요

Sandra S

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 23일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 23일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

8/10 - 좋아요

Linda 님, Alma, Ga

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had no complaint. Bed and pillow was good, I slept well.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 21일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

10/10 - 훌륭해요

Faith 님, Norcross GA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was updated and very beautiful and no noise from the rest of the hotel being remolded.
2020년 6월에 3박 숙박함
답변 제공: Michelle 님, 2020년 6월 20일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

10/10 - 훌륭해요

Julia 님, Savannah Ga

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you. Staff excellence. I appeciate your accomodating me and helping me move to another room to avoid any.issues with pretentious grandiose people.
2020년 6월에 2박 숙박함
답변 제공: Michelle 님, 2020년 6월 19일
Thank you for choosing to stay with us!!! We always appreciate great reviews about the quality of our staff!! We hope that when ever you are in the Savannah, Ga area, we will continue to be the hotel you choose for your stay.

8/10 - 좋아요

Jesse 님, Camp Hill, PA

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovations were a disappointment, but understanding. The hotel staff seemed limited which had me waiting at the front desk for about 5-10 mins. Every time.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 12일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

10/10 - 훌륭해요

Ms.Brown 님, florida

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean sheets no huge blanket that carries germs that is usually not replaced when house keeping cleanse
2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 10일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

10/10 - 훌륭해요

Carlos 님, Savannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hospitality. If there were any issues they handled it.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 17일
Thank you for choosing to stay with us!!! We always appreciate great reviews about the quality of our staff!! We hope that when ever you are in the Savannah, Ga area, we will continue to be the hotel you choose for your stay.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
The property was easy to find and right off the main road which was nice. The main negative was the room it’s feel very humid and almost wet feeling, like the shorts straight out of my bag felt wet when I put the on just very being in the room.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 9일
We are sorry that your stay did not meet your expectations. We will do better to ensure that all guests have a good stay while here with us. We hope that you will choose to stay with us again if you are in the Savannah area and give us another chance.

8/10 - 좋아요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay here
For our anniversary, my husband and I booked a king suite with a jetted tub. Front desk staff was friendly, room had plenty of space and was clean, mostly quiet.. only complaint would be that the bed was pretty hard but I actually slept well anyway. Would definitely stay there again.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 9일
Thank you for choosing to stay with us and we look forward to seeing you again when you are in the Savannah area!

6/10 - 괜찮아요

juliet

2020년 6월에 2박 숙박함
답변 제공: Michelle 님, 2020년 6월 19일
Thank you for choosing to stay with us. Your review is most welcomed. Please give us more details about your stay, so that we can improve our inn and suite to best service to our guests. Thanks again!!!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was great. Room was clean and very nice. Excellent stay.
2020년 6월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 9일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

2/10 - 너무 별로예요

Betty 님, Jacksonville Florida

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They ruined my vacation. I told the girl up front I wanted to pay cash.She said id have to pit down a deposit We agreed on $100.00. And I payed the rest cash.I checked my bank account and they.put 3 holds on my account that added up to almost $350.00.So needless to.say I did not have enough money to do anything but sleep and eat.I have.never had an experience like this.They released tje final hold on my account the day I left to go home.
2020년 6월에 3박 숙박함
답변 제공: Michelle 님, 2020년 6월 7일
I am so sorry your experience with us was not up to par, I am going to find out from my staff what happened so this will not happen again. I will then personally reach out to you and again I apologize for any inconvenience this may have caused you.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
room itself was fine but not aware when we booked that the motel was being renovated , and was waken at 5am with some guest playing rap music
2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 4일
Thank you for choosing to stay with us. We are sorry for the inconvenience caused by other guest's and hope you will stay with us again if you ever find yourself back in the Savannah area.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I had reservations and arrived around 6pm. I noticed a sign stating and I could see and smell, while in the lobby that there was some sort of renovation going on. The room assigned to me was near the exit on the first floor. Walking to the room irritated my respiratory system. I immediately returned to the fronk desk, interrupted the clerk on a call as she was speaking so loudly about in regards to someone getting arrested with $500 worth of weed. I requested a suite on the 2nd or 3rd floor due to the strong chemical order from the renovation. She said there's no more rooms. My concern is her honestly and her duty to accommodate me. I believe She didn't want to change my room because she had too much personal calls to handle.
2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 6월 4일
I am very sorry to hear that your experience did not come up to par. I will speak with my staff and ensure that this does not happen again.

10/10 - 훌륭해요

Tesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 5월 31일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you in the Savannah area!

6/10 - 괜찮아요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 5월 18일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

8/10 - 좋아요

Thomas

2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 5월 28일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area!

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 5월 17일
We are sorry that your stay did not meet your expectations. We will do better to ensure that all guests have a good stay while here with us. We hope that you will choose to stay with us again if you are in the Savannah area and give us another chance.

8/10 - 좋아요

실제 이용하신 고객

2020년 5월에 1박 숙박함
답변 제공: Michelle 님, 2020년 5월 17일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 4월에 1박 숙박함
답변 제공: michelle 님, 2020년 5월 8일
We are sorry that your stay did not meet your expectations. We will do better to ensure that all guests have a good stay while here with us. We hope that you will choose to stay with us again if you are in the Savannah area and give us another chance.

2/10 - 너무 별로예요

Andrew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 1박 숙박함
답변 제공: michelle 님, 2020년 5월 2일
We are sorry that your stay did not meet your expectations. We will do better to ensure that all guests have a good stay while here with us. We hope that you will choose to stay with us again if you are in the Savannah area and give us another chance.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Wasn’t able to get breakfast due to construction but it was a nice room and nice stay very affordable
2020년 4월에 1박 숙박함
답변 제공: Michelle 님, 2020년 4월 26일
Thank you for choosing to stay with us we are sorry that you were unable to get breakfast while here on your stay. We hope that you choose to stay with us again if you are in the Savannah area.

2/10 - 너무 별로예요

Bobby

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 4월에 1박 숙박함
답변 제공: Mike 님, 2020년 4월 21일
We are sorry that your stay did not meet your expectations. We will do better to ensure that all guests have a good stay while here with us

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 1박 숙박함
답변 제공: Mike 님, 2020년 4월 21일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Mike 님, 2020년 4월 21일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 4월 21일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

6/10 - 괜찮아요

Torii

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Room was okay, construction of lobby,was't disclosed at time of reserving room.
2020년 3월에 1박 숙박함
답변 제공: Mike 님, 2020년 4월 21일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

6/10 - 괜찮아요

Pamela

2020년 3월에 2박 숙박함
답변 제공: Mike 님, 2020년 3월 9일
Thank you for choosing to stay with us

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 3월 6일
Thank you for choosing to stay with us and we hope that you choose to stay with us when you are back in the Savannah area.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spiders in the bedding
Beware!!! The entire hotel is under renovation. In the first room we were given, when my 8yr old adjusted the pillows two spiders came out. We immediately requested to move and we were given the adjoining room and same issue spiders in the bedding. Please beware. The staff is quite unapologetic and not helpful. 4 days after scheduled check in and i still have not recieved an update or a refund
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 3월 6일
I am sorry that your experience was not up to par but we were unable to locate and insects in your room when we requested to have pest control come inspect the room.

10/10 - 훌륭해요

Sandra 님, Danville, VA

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have always enjoyed staying at this Red Roof Inn as it is one of the cleanest and up to date Inns. Currently improvements are going on now and on the way home will probably stop and stay there again. Have never had any type of issue with anyone or anything at this Red Roof Inn. Have been staying there for several years and keep going back. Never disappointed.
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 27일
Thank you for choosing to stay with us and we hope that you continue to choose us when you are in the Savannah area.

10/10 - 훌륭해요

QuackingUp 님, Hinesville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's clean , good area, near restaurants. In the middle of renovations, been nice to offer a small discount for noise and what not. But, it was a girl's getaway...my daughter, a new mom , enjoyed the hot tub.
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 27일
Thank you for choosing to stay with us and we hope that you continue to choose us when you are in the Savannah area.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room wasn’t bad at all, clean and comfortable to sleep on. The property under construction and I would rather go elsewhere. The most disappointing part of this stay was one of the staff that works there, she was rude and on the phone while talking to me.
2020년 2월에 2박 숙박함
답변 제공: Mike 님, 2020년 2월 27일
I am very sorry to hear that your experience did not come up to par. I will speak with my staff and ensure that this does not happen again.

6/10 - 괜찮아요

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2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 23일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 14일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

10/10 - 훌륭해요

LaDonnaja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I aways enjoy myself when I visit the red roof inn
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the area we were staying . Disappointed in the failing of the air conditioner unit I
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
Thank you for choosing to stay with us and we hope that you choose to stay with us again if you are in the Savannah area.

4/10 - 별로예요

실제 이용하신 고객

2020년 1월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

Travel-Girl 님, Savannah Georgia

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the worst hotel bar none in Savannah. The management is miserly and will not leave you to peace in your room. there were no do not disturb signs so I made my own to no avail, they still pester you. A young man from staff came banging on my door early one morning claiming my stay was up even though the previous evening I extended for a couple of days. He claim he was unaware but when we went down stairs on saw it blaring on his computer screen his excuse was no one told him. They turned off access to wi fi computer server one day before check out so was unable to complete work. This is a cheap, fleabag, miserly hotel. RUN RUN -A-WAY FAST. very dirty, filthy nasty place, RUN, RUN, RUN
2020년 1월에 3박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 - 너무 별로예요

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아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
AWFUL! check in was great but that was pretty much it, ac was broken in the room and so was the heat. I’ve never been in a hotel with such little soundproofing between floors, I didn’t get to sleep at all between the air conditioning and the people above us
2020년 1월에 1박 숙박함
답변 제공: Mike 님, 2020년 2월 8일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.