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리버 스트리트 인 여행 후기

4 out of 5
리버 스트리트 인
124 E. Bay Street, Savannah, GA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1279개 이용 후기 중 832개" "
평점 8 - 좋아요. 1279개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1279개 이용 후기 중 105개" "
평점 4 - 별로예요. 1279개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1279개 이용 후기 중 40개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

SUNG

별로예요: 직원 및 서비스
2024년 1월에 5박 숙박함

8/10 - 좋아요

JeHoon 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was calm and felt historic building. But inside is very modern.
2023년 8월에 1박 숙박함
답변 제공: Semetria 님, 2023년 8월 7일
Thanks for staying with us! We appreciate your feedback!

4/10 - 별로예요

Tomas O

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The River Street Inn? No! Why? Well – to be frank - the front of house staff are incompetent and the hotel itself is over-rated. Prior to my visit, I wondered if mail could be received using the hotel as a ‘care of address'. Due to no email reply, I was forced to ring the hotel from Europe to receive confirmation of this. Fortunately, I was informed that it was possible, but a month later, when I checked in at the hotel, I was then informed that any mail received in advance of a visit would not be kept for more than a few days, so any mail that had been sent to me was now gone. Also, the “VIP” room was rather kitsch with its reproduction furniture, which was quite impractical to put clothes in and did not serve much purpose at all. Moreover, there was no refrigerator and the coffee making facilities were poor. Additionally, the hotel is on a busy street so both car and pedestrian traffic disturb guests’ sleep. Consequently, I avoided the hotel as much as I could, only returning late in the evening to sleep. One further problem is that a charge placed on a credit/debit card for “incidentals” when checking in may take some time to have removed once you have checked out; I am still waiting for this to happen; two weeks later. I have contacted the hotel by email and another expensive call from Europe to get these charges off my card, but that is still pending. One saving grace for the hotel is its cleaning staff, who I found friendly, charming and a pleasure to meet and talk to.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is centralized to shopping and right on the River. My room had a beautiful view of the river.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was some remodeling going on in the basement area but the rest of the place was beautiful. The mgrs reception was a lot of fun! I really can't think of anything I didn't like about the place
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Corinna 님, Hamburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben unseren Aufenthalt sehr genossen. Super Lage und tolles Zimmer.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 숙박 시설 상태 및 시설
Great manager’s reception
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was excellent, especially with the balcony overlooking the river. The staff was friendly, available and always helpful. Our second time here and if we come back to Savannah it'll where we will stay.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Patty 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I deducted a star due to the cockroach I found in the shower. Georgia heat I suppose
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Rebecca 님, Umatilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay! Convenient to shopping and restaurants. Would definitely try to stay here again next time we’re in Savannah!!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location and such a lovely old building. We loved it. It had some construction going on but it's an old building so what are you going to do? It did not take away from the stay at all. I would go again in a heartbeat!
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was the perfect spot to watch the Christmas boat parade!

6/10 - 괜찮아요

Rachele

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
This property provided immediate access to the river street area. Parking was a hassle - valet available but costly and limited hours of availability. Hotel rooms facing if the city were loud due to Bay street and tourist traffic.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Debra Carmela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very charming, classic & historic. The staff was a delight & the room very clean. It is also in walking distance to everything -which we loved. I only gave 4 stars for property condition and area around b/c we were in the 3rd floor which was below the lobby level. Even though our room was so charming, historic & clean -we felt like we were in the basement. I clicked city view but it was an alley view & at night we could hear people -very loudly screaming & walking through the alley which was a little scary & creepy. Definitely book this hotel -it’s a gem -just ask to be above the 4th floor
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is absolutely beautiful and the staff were very friendly and helpful. The location right on River street is fabulous for shopping and great restaurants. Highly recommend!
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved being on the river with a beautiful view. Within walking distance for most things.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Marlana 님, Summerville

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We were over charged at the property and spoke with management. They never rectified it, even after two additional phone calls. Very disappointed.
2024년 4월에 2박 숙박함

8/10 - 좋아요

kazimierz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like readiness and helpfulness of stuff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful spot RIGHT on the shipping channel. A ship watchers dream. Rooms large, comfy and clean. No complaints!!
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right on the river and near to the historic district
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a very convenient and pretty spot on the water. The staff was very friendly and was very helpful with available parking options as well as recommendations for dining. The managers reception/happy hour was an enjoyable start to the evening. There was some construction being done near one of the restaurants and porta potties were being utilized. That wasn't very pleasant. At the time of my stay there was a lot of activity on the waterfront...it was VERY noisy (music/announcements).
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Within walkable distance
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dana 님, linden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

RANDALL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Construction happening. Very loud outside our room. Noisy neighbors. Wasn't Happy overall.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Allissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed in room 326 which is right under the main lobby. It was loud at times. My party and I had to ask for toilet paper several times. Chris with the valet service was super friendly and helpful.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Constance

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Town view rooms were extremely noisy!!!!!
2024년 4월에 1박 숙박함

8/10 - 좋아요

kazimierz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was ready for us very late in the day: 5 pm (i think). The rest we love
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the historical nature of the property and area. The hotel IS haunted and that's one of the main reasons I stayed there as I'm a paranormal investigator. That hotel did NOT disappoint in this regard!
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Miles

별로예요: 직원 및 서비스, 편의 시설/서비스
the room was approx. 150 sq ft, about like a walk-in closet - also constrution noise - No view
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most unique hotel I have ever stayed at Will def be back Managers special was awesome Thanks to all
2024년 4월에 2박 숙박함

4/10 - 별로예요

Thomas 님, Laurel

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It was all about the River Inn double booking my room with river view and trying to move me to a basement room. I have to cancel and rebook another hotel.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Kathleen T

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic beauty
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

John

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gisela 님, charlottesville

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Patricia

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I checked into the property and gave the front desk a credit card for incidentals. The immediately charged my card $1,500 for the whole stay without even telling me the total or that they were running my card. We discovered it because my amex card gives me alerts for large purchases. I had PREPAID my room through Expedia. I have used Expedia for at least 20 years all over the world and NEVER had this happen. When I told the front desk I prepaid they said "this happens a lot" then told me to talk to the manager tomorrow. I talked to a different front desk girl and the manager was "busy" and never bothered to come talk to me. They said they fixed it and the hold would eventually fall off my card. I am in a position where I can handle a large hold but what if I did not have the spending power on my card to accomidate? That is not a small amount and could have limited or ruined someones spending power on their vacation. When I asked if it was cleared up at check out the front desk person said I could alway prove I paid with my credit card. I have never had such horrible customer service at a hotel before. I don't feel they meet up to Expedia standards. They also had loud construction going on right outside our room. We had to walk through plastic and other patrons called to complain about morning loud noise. I have in the past received emails warning me about construction and were very considerate from hotels I booked with you. I now find myself less confident booking with you.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Heidi

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Peter Craig 님, North Reading

가족 여행
좋아요: 청결 상태
Great location. Room was overall nice. Housekeeping was “limited” as they did not provide full service each day. Fan and air vents were dirty.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Michael 님, park ridge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for taking a moment to rate us we appreciate you.

10/10 - 훌륭해요

Philomena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We absolutely love the old charm but just keep in mind that the hotel is under construction so if you don’t mind a little extra noise in the morning and some workers around it is wonderful. It is going to be absolutely beautiful when the renovation is complete.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Savannah is historically amazing and the River Street Inn is beautiful, unique and the staff are wonderful and very helpful. We arrived at 11:00 and could check in which was super. The renovational work is truly amazing and there is an active workshop on premises making many new upgrades and changes. Just the BEST Sue C.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for your feedback, We appreciate the opportunity to serve you and appreciate the 5 out of 5.

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Susanna 님, Mercer Island

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Very dark room. Lack of information about the recent flood that really made the stay not worth the price. Couldn’t use the room deck area, other amenities unavailable but not explained. It will be nice when the repairs are completed.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Polat

2024년 3월에 1박 숙박함

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel’s historical significance was very evident which I loved. The location was excellent-close to shopping, restaurants and water. The front desk staff could have been more welcoming but that wasn’t such big deal to me. My issue was my room… It was clean but the furniture set up was weird. There was no where for you to put your belongings besides a chair or the bed. I looked into the room across from me and it had a desk and what appeared to be a little sitting area. My room could have at least had a desk. Another thing that bothered me is the cleaning staff doesn’t clean the room, they just make the bed and give you new towels. They didn’t even wipe down the sink or shower which both could have used some attention. One other thing which isn’t the hotel’s fault but something to be mindful of which is the noise. You are literally in the thick of things so you get all that comes with it which includes noise all times of the night. My room was on the 2nd floor which is really 2 floors below the main lobby faced a walking path so I got all the pedestrian noise and what sounded like restaurant staff pushing containers on wheels. If you face the water you get all the music, laughing, shouting and vehicles until the wee hours of the evening. Overall we had a good stay and would not hesitate to stay at this hotel again.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Richard Alexander

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Destination fee everyday. Takes a couple days to adjust to the lack of parking.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Velappan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel is a old building revamped with clumsy arrangement of lifts and steps. Too pricy for the facility. The location is good.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

nuha

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So the hotel does not have a camera and some reason somebody got to the room and stole money and watch and we went to the front desk. We need to see camera in the hallway and they said they don’t have a camera so I would never recommend it’s unsecure.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Lydia Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing and exactly what I needed. Furnishings were excellent and the staff were all very pleasant and helpful. A little noisy at times with the renovations. But me managed.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for your great review. Looking forward to hosting again.