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퀘스트 호텔 심팡 리마 - 세마랑 바이 애스턴 여행 후기

3 out of 5
퀘스트 호텔 심팡 리마 - 세마랑 바이 애스턴
Jl. Plampitan No.37-39, Semarang, Central Java

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 160개 이용 후기 중 34개" "
평점 8 - 좋아요. 160개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 160개 이용 후기 중 34개" "
평점 4 - 별로예요. 160개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 160개 이용 후기 중 5개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

onefineday

좋아요: 직원 및 서비스
it's not good as i expected
it's not good as i expected, like a low-grade hotel

8/10 - 좋아요

Ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it's good for business trip.

6/10 - 괜찮아요

Jaewoo 님, 서울

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 괜찮음
가격대비 괜찮음. 비즈니스 출장으로 왔으며, 객실은 깨끗하고, 편안함. 다만 교통이 불편하며, 주변 명소가 가깝지 않아, 쉬기에 적합함.

10/10 - 훌륭해요

Ho 님, JAKARTA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 만족
가격대비 매우 만족, 있을건 다 있음.

8/10 - 좋아요

Karina

연인과의 여행
Swimmingpool I like most
2024년 1월에 2박 숙박함
답변 제공: Yohanes Argowardono 님, 2024년 1월 31일
Dear Karina,Thank you for leaving us a great review. We're glad you liked your experience; our staff will definitely be happy to read what you write. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. So thank you for your kind words and we hope to see you again.Sincerely, Y. Argowardono, General ManagerQuest Hotel Simpang Lima - Semarang by ASTON

4/10 - 별로예요

Jessica

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff "cleaned"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.
2023년 10월에 1박 숙박함
답변 제공: Y.Argowardono 님, 2023년 10월 27일
Warm greetings from Quest Hotel Simpanglima Semarang, first of all we would like to thank you for your choice to stay at Quest Hotel Simpanglima, Semarang, as a place of accommodation while in the city of Semarang. We are very happy to hear a very constructive assessment of our performance, there were several things that were conveyed regarding meeting rooms that had changed and were not communicated, we apologize for the inconvenience experienced, hopefully the future will be better and we hope to be able to serve you and your family on future visits. coming. Best regards, Y. Argowardono, General Manager

2/10 - 너무 별로예요

Selvarajoo

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Its a very dirty hotel
2023년 5월에 3박 숙박함
답변 제공: Yohanes Argowardono 님, 2023년 5월 29일
Warm greetings from Quest Hotel Simpang Lima Semarang, thank you for choosing our hotel as an accommodation suggestion while in the city of Semarang. we apologize for the inconvenience because the hotel is old, we are already in the process of improving it gradually, hopefully in the future it will be even better, and we hope for you in the future Regards Y.Argowardono General Manager

8/10 - 좋아요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
personeel ontbijt ( vooral Indonesisch) - geen goede ontvangst tv kanalen in mijn kamer ( eigenlijk niet zo belangrijk als je de hele dag weg bent)
2023년 3월에 6박 숙박함

8/10 - 좋아요

Giovanni Edmond

2020년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Strategic location. Near Chinatown, city center. Spacious room
2019년 12월에 1박 숙박함
답변 제공: Wahyu 님, 2020년 1월 6일
Dear Valued Guest, Thank you so much for taking time on sharing your valuable experience stay with us recently. We hope you had an enjoyable moment and wish to welcoming you back soonest. With my best regards, Wahyu Setyo Budiwan General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Menjijikan dan memalukan untuk turis asing!!!
Handuk dan sprei sarung bantal tidak layak pakai, warna sudah kusam menjijikan. kebersihan tempat tidur sprei sarung tidak di ganti terdapat rambut2 dan cacat2 kotoran.
2019년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay in Semarang
Location is excellent, as it is near chinatown.
2019년 11월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
zachte stoelen maar
Please inform the hotel that both chairs at room 615 have bedbugs. Bed seems to be free.
2019년 10월에 5박 숙박함

8/10 - 좋아요

Yosianawati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appreciate for the staff.
Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.
2019년 10월에 2박 숙박함

4/10 - 별로예요

Yosianawati

좋아요: 직원 및 서비스, 객실의 편안함
Lost my stay
Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

Kristin

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

Dony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Sudah booking non smoking dan sdh disangupi tapi dapatnya kamar smooking Handuknya dikasih yg sdh tidak putih lagi
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing that I like but the security guard who helped us with the parking. The room was far away from the picture and description in the web. When we entered the room, the phone was broken, curtain dirty with black stains, ants on the dressing table, blood stain on the bed sheet. The bathroom was dusty and the toilet bowl had yellow stain. The manager tried to help after I got mad at the reception desk. After several complains I was tired complaining. I dont recommend this hotel at all. It is a waste of money.
2019년 6월에 1박 숙박함
답변 제공: Wahyu 님, 2019년 6월 13일
Dear Valued Guest, We thank you very much for staying with us and sharing your valuable experience and information, it is with deeply apologize hearing your comments that can be sure was not our standard service shall given to our valued guest. We had been further deeply discussion and put some necessary action on its improvement needed together with department concerned to avoid any sames cases rise. Again we do apologize and hope we could deliver some best services to you on another better opportunity. With my best regards, Wahyu Setyo Budiwan General Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
特別な問題は無いと思。
2019년 5월에 1박 숙박함

8/10 - 좋아요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trip to Semarang
Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함

8/10 - 좋아요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lokasi strategis dan pelayanan sgt baik
Bapaknya yg front line baik sekali, ramah dan helpful
2019년 2월에 1박 숙박함

8/10 - 좋아요

Ferdinand 님, Darwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good reasonably priced hotel.
A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.
2019년 2월에 3박 숙박함
답변 제공: Wahyu 님, 2019년 2월 11일
Dear Ferdinand, Thank you so very much for staying with us sharing your experience recently, glad hearing you were happy with us as we always look forward to welcoming you back on your next trip to Semarang. With my best regards, Wahyu Setyo Budiwan, General Manager

8/10 - 좋아요

Guido

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goede locatie, degelijk hotel
Hotel was OK, schone kamer. Vriendelijk en behulpzaam personeel. Ruime keuze bij ontbijt. Avondeten in hotel zelf was niet bijzonder en in de buurt was niets te vinden.
2019년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Wahyu 님, 2019년 1월 3일
Dear Valued Guest, We thank you so much for putting the rate on your was last experience stay with us, We are looking forward to welcoming you back on your next trip plan to Semarang with the review from you on how you feel the services from us. With my best regards, Wahyu Setyo Budiwan, General Manager

2/10 - 너무 별로예요

K

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.
2018년 12월에 2박 숙박함
답변 제공: Wahyu 님, 2018년 12월 28일
Dear K, We thank you so much for staying with us and sharing your experience recently, we have resume all your note and will have a quick action internally to build the improvement progress on it, Again thank you and we hope still can to welcoming you back in a better opportunity and services that rise to your satisfactions. With my best regards, Wahyu Setyo Budiwan, General Manager

10/10 - 훌륭해요

Dhamar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in strategic location
You have to try to spend the night here; with a competitive price (I got around 300k), great location (walking distance to semawis night market fri-sun) and great services provided. Although I didn't get my non-smoking room, but it was still ok. Ask for room facing pool, you'll get a balcony facing the pool. The room was spacious (good price for value!)
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Bolar Abdul

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value for money
This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Rudi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Rudi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함

6/10 - 괜찮아요

iwan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
tipe tempat tidur tidak sesuai dgn permintaan, compliment amenity tidak sesuai ekspektasi, pelayanan sangat ramah meskipun harus mengulang permintaan yg ditawarkan oleh receptionist.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's a breeze stay!
Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!
2018년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Kurang di breakfast
Breakfast anak dihitung sendiri
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Business Hotel
Good business hotel, located in the city centre with great Soto Ayam shop a few steps from the hotel. Cleanliness of the room, airconditioning maintenance, and sanitaires condition need to be improved. Overall, it's perfect for a short business trip
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

muklis 님, palembang

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Average hotel
Hotelnya cukup besar, lokasi bagus, kondisi bangunan tidak terlihat muda, sarapan ok, air panas ok, ada kolam renang yang enak meskipun kecil
2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Sindhu 님, Jakarta & Bali

별로예요: 청결 상태
Nice
Quite pleasant and its centrally located. Near to Paragon Mall and Poncol Station.
2018년 8월에 1박 숙박함

8/10 - 좋아요

Serene 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very near Chinatown. Not near to city centre
We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.
2018년 7월에 3박 숙박함

8/10 - 좋아요

Anthony 님, Surabaya

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent hotel
Decent hotel
2018년 7월에 1박 숙박함

8/10 - 좋아요

Denny 님, Pekalongan

좋아요: 직원 및 서비스, 객실의 편안함
Nice breakfast .
This hotel hsve a good location because close to train station and the city. The water on swimingpool have the strong chemical so make our eyes become red easily , probably the cloride containments.
2018년 7월에 1박 숙박함

8/10 - 좋아요

Hary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

Jocelyn 님, Surabaya, Ind

좋아요: 청결 상태, 직원 및 서비스
Nice hotel & easy to find food
I go to Semarang with husband & 4 kids, I choose this hotel because the location is strategis nearby China townn also we can walk to MG sutos , easy to find food
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bisnistrip
hotel strategis.