Checkin welcoming, but told could not pay accommodation with Mastercard Debit only credit as machine would only accept credit which is patently misinformed as paid by debit on checkout machine worked fine. On arrival room fridge was off, no cold water, could not find switch for TV and could not get aircon going (No information book in room) Bed was hard and creaked loudly, furniture worn and in need of upgrade. However staff acted quickly and fixed problems - room was large and big balcony overlooked lovely pool. Quiet restaurant served good breakfast and very nice meals promptly served by friendly staff, we ended up having many meals there, coffee service brought to the room as no kettle etc. Pool and gardens a lovely oasis 150m to Double Six Beach, heaps of beach bars and restaurants (Cocoon is great - not expensive) Shops line Jl.Arjuna in the other direction. Overall, after a shakey start we really enjoyed it there. Great value for the money.