여행: 항공+숙소

로비가 아늑하고 커피가 무료라서 너무 좋았어요.

아침식사 메뉴는 매우 훌륭함

少し高かったので期待をしていました。 ホームページの写真と実際の施設が違いました。 接客はとても良かっただけに、残念です。設備や施設全体が少し老朽化等で汚れが目立ち、もったいないなと思いました。 今後の改装、リニューアルに期待しています。

Absolutely gorgeous hotel. The decore and the amenities are superb. We visit 5 star hotels across Europe, Asia, and America, and this is arguably one of the most beautiful hotel. With that said, I’ve seen better club lounges before. However, the staff needs an improvement. Don’t get me wrong, everyone is extra kind and nice and helpful. But there is a significant lack of efforts for explaining the property and services. We were not given any information for the onsen, gym, pool, spa, and the fantastically beautiful restaurant that was on the other side of the building. We only stumbled upon it on our last day after checking out. We also had to discover the onsen through the TV guide. We wondered whether this was because we only speak English and the facility was still working on the English manual, but I ran into Japanese guests who had trouble finding the onsen door so I ended up helping them through body language. I’ve had better information access from 3 star hostels in Europe, which is a shame bc the hotel has so much to offer.