세리크, 안탈리아 지역의 수영장이 있는 호텔

“Only good thing is all the staff at the front desk and especially Mohamed. Property is brand new but seems the owners want to save money as much as possible. So for an Accor group 4* hotel and brand new hotel they are extremely understaffed.”

“Der Service entspricht leider nicht dem Niveau eines 5-Sterne-Hotels. In mehreren Restaurants und Bars wurden wir kaum bedient. Im Strandrestaurant saßen wir beispielsweise 15–20 Minuten am Tisch, ohne dass uns Besteck gebracht oder eine Getränkebestellung aufgenommen wurde. Gleichzeitig waren viele Tische russischsprachiger Gäste bereits versorgt. Insgesamt wirkte das Personal häufig unmotiviert und wenig freundlich. Auch die Sauberkeit ließ zu wünschen übrig. Unser erstes Zimmer in den Villen...

“I am not sure. Because we stayed for 2 days in winter. So the service of hotel was not working. The room was not clean and if we want to take shower we had to wait for 30min. Because it took 30min to change from cold to hot when open the water. I could not have a breakfast. Because the food was not fresh. That is why we needed to eat outside. In the result I don't want to stay this hotel again.”

“Reception Staff was unprofessional, unable to find our expedia all inclusive booking on arrival and we had to wait an hour with kids, before they sorted out. Overall the all inclusive facilities were fabulous and other staff, were brilliant. Food was good but have had better food in Turkey on previous occasions.”