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"Clean rooms; Central location, but area is noisy "

"The best things about this hotel are the views from your room and the amazing breakfast. The pastries, bread, meat, cheese, and fruit selection was incomparable. It’s a long walk down and up the hill if you want to get to the shore but well worth it. "

"Beautiful hotel with fantastic views of Vesuvius and the harbour. Attentive staff some went over and above some a little cold and hostile but overal god experience breakfast was lovely both hot food and pasties, cakes cures meats cheeses croissants fruit salad breakfast rolls and juices and amazing cappuccinos. Dinner was really lovely . Only downside was the location was a title tricky to get into town and taxis a little pricey. It’s located at the top of a hil. You ca walk to the funicular cable car and get to Mergelina then have to wak to the Metro to connect to the Napoli Centra station. Other down side would have been nice to have a gym and spa on site but we knew this before booking. Clean and lovely rooms that were cleaned daily . Can’t fault it apart from tricky location "

"Our stay was deeply underwhelming and certainly did not reflect a 5-star rating. Even with a complimentary room upgrade, the space was extremely small and had a lingering, unpleasant smell of a dirty mop. The room temperature was far too high for sleeping, and when we asked to have the air conditioning adjusted, we were simply told to open a window. This was particularly frustrating as the smell of cigarette smoke from adjoining rooms was disgusting. ​The "luxury" amenities were also lacking: the pillows were incredibly uncomfortable—feeling like bricks or stuffed fabric—and the spa was overpriced at €35 per person for just one hour. We opted to drive to Stufe di Nerone instead, which offered much better value. To top it off, breakfast was poor, and we were hit with extra costs of €30 per night for parking and a €5 city tax. We actually spent our first night searching for alternative hotels at 4:00 AM."

"Absolutely incredible stay"

"Very clean with a great staff"

"Breakfast and the peace and quiet."

"Welcome. Staff. Great room cleanliness. Good breakfast. Good menu."

"Great breakfast with lots of options, nice hotel amenities including the spa and rooftop pool with bar. The staff was pleasant and helpful. "