Suite (Balcón Rosina) | Living area

Reviews of Suites Murillo Plaza Sta Cruz

3.5 out of 5
Suites Murillo Plaza Sta Cruz
Plaza Alfaro 4, Seville

Reviews

9.8

Exceptional

Rating 10 - Excellent. 160 out of 189 reviews
Rating 8 - Good. 26 out of 189 reviews
Rating 6 - Okay. 3 out of 189 reviews
Rating 4 - Poor. 0 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

We loved this place! The rooms were spacious, and the location was within walking distance to almost everything. I will definitely stay here again.
Stayed 3 nights in May 2025

10/10

The Suites Murillo Plaza Sta Cruz is located very conveniently next to pedestrian streets in the heart of the historic area. Very easy access to the Cathedral and Real Alcázar. Staff at the hotel was very helpful and friendly with answering questions and reserving transportation to and from the airport!
Stayed 3 nights in Jun 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Beautiful room and amenities. The perfect stay in Seville, amazing staff and service!
Stayed 1 night in Mar 2025

10/10

Fantastic hotel and very well located
Stayed 3 nights in Mar 2025

8/10

Excellent reception team, helped us with a very late check in,very welcoming.
Stayed 1 night in Mar 2025

10/10

Location is excellent and every attraction is close by.hotel is very clean and historical atmosphere. Maria at reception helped a lot and made us comfort stay. We will come back this hotel for sure
Stayed 1 night in Mar 2025

10/10

Stayed 3 nights in Feb 2025

10/10

Stayed 4 nights in Nov 2024

10/10

Stayed 8 nights in Feb 2025

10/10

My girlfriend and I had a wonderful time staying here. When we booked the trip, we had booked a standard suite. Upon arrival, we were offered an upgraded suite with a living room, private balcony, mini bar, kitchenette, etc. It was such a nice surprise! We had a wonderful time being able to sit on the deck and watch as tour groups walked by (and even took photos of the beautiful building)! The location was great, right next to the gardens and in the hear of the barrio Santa Cruz. The hotel staff were kind and helpful. They helped us reserve a taxi to the airport which was extremely easy and convenient. Would definitely recommend!
Stayed 1 night in Feb 2025

8/10

Next to the park. Near historical and cultural locations.
Stayed 8 nights in Jan 2025

6/10

The only person that was helpful was the maid and a woman that we are not allowed to name by hotels.com. She tried fixing all our issues. The two men that worked the front desk were useless in every way. The maids were outstanding. They gave us a coupon for a drink. The bartender was furious we had them and said it’s small and I will only give you a half glass. The beer is .50 euros for a can. This hotel did everything it could to give the gringo experience. We would never come back to this chain.
Stayed 5 nights in Jan 2025

10/10

Perfect location close to everything. Very famous area next to beautiful garden.
Stayed 4 nights in Jan 2025

10/10

Martin is lovely very helpful!
Stayed 1 night in Dec 2024

10/10

Excellent location as it is close to all major attractions, but fairly quiet as it is right beside the Murillo gardens; Aparthotel is good value for money spent as room was spacious for European standards and the amenities it provides; check-in was easy and very courteous; excellent communications from booking through check-in to check-out processes. Highly recommend for 3 people.
Stayed 1 night in Dec 2024

10/10

Outstanding price/quality stay!
Stayed 2 nights in Dec 2024

10/10

Stayed 5 nights in Nov 2024

10/10

The place is so so nice!! Amazing staff!! Maria is a very professional person and very nice:. We love it!!!
Stayed 2 nights in Nov 2024

10/10

Stayed 4 nights in Nov 2024

10/10

The property was absolutely stunning. Everything was walking distance. So beautiful and spacious. Very quiet. Recommend to anyone
Stayed 1 night in Nov 2024

10/10

Perfect location to the old town Seville. The hotel also has a nice restaurant and bar area and convenient to walking to all.
Stayed 2 nights in Oct 2024

10/10

Great all around.
Stayed 3 nights in Oct 2024

8/10

Excellent location, close to all the attractions. Helpful staff. However, reception is not allowed to use their computer to help with getting boarding passes! They were eager to help, but software blocks such activity. We are old and were not able to do this on a smartphone that required loading passport pictures, etc. Luckily, our next hotel at Lisbon Airport had no such restrictions.
Stayed 1 night in Oct 2024

10/10

Very hard ti park there, I suggest if you are driving, make sure that vehicle is very small. Property is great, everything is amazing around that area. Would go back in a heartbeat!
Stayed 3 nights in Oct 2024

10/10

Everything was perfect. The room was very nice and spacious for an older historic building. Don't miss ending your day with a lovely nightcap on the rooftop bar/restaurant. The staff were so kind and helpful. Our son uses a wheelchair so the location within walking distance to all of the touring spots was so helpful.
View from the rooftop
Stayed 5 nights in Oct 2024

8/10

We stayed at this hotel 4 nights. Close to all major facilities. The room was cleaned every day. Quite garden view from our balcony was superb. Tasty cafe o late, 2 cans of coke and beer and 2 water bottles were provided gratis every day, a rarity in Spain. Especially, we were very impressed by warm hearted staff at the front desk. Since Rocia knew that I am a coffee fanatic, she asked me if I had enough coffee and she gave me more when I don’t. Really enjoyed staying there. Highly recommended to everyone.
Stayed 4 nights in Oct 2024

10/10

Stayed in two different rooms, both excellent. Quieter when not facing the small square. Staff was attentive and friendly. Would stay in any of the Murillo properties.
Stayed 1 night in Sep 2024

8/10

Great location and the staff was very nice. I highly recommend and I will stay there again next time I’m in Seville.
Stayed 3 nights in Sep 2024

10/10

Amazing location a few minutes walk to the Alcazar and Cathedral in the old town, super clean and modern rooms, very comfortable also. My room had a kitchenette with small fridge, microwave, and sink and dishes. It even had a hot tub on the balcony! The room was also pretty large for European standards so that was another bonus. If you arrive by taxi, don't use a rideshare app, because they tend to drop you off at the entrance to the old town, forcing you to walk about 7 minutes, whereas local taxis drop you off and pick up right at the hotel. Would definitely stay here again!
Stayed 1 night in Sep 2024

10/10

Great spacious & clean . Breakfast was good … fresh orange juice was delicious
Stayed 3 nights in Sep 2024

10/10

Clean room. Friendly staff. Awesome location. I don’t recommend to opt in for their breakfast on the other hotel close to suites. Plenty of great options near by for a breakfast or brunch or if you have the time you can buy stuff from the grocery store and make your own breakfast in the room. ;)
Stayed 3 nights in Sep 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Nice place located near the key historical attractions.
Stayed 3 nights in Aug 2024

10/10

Stayed 2 nights in Aug 2024

10/10

Stayed 4 nights in Aug 2024

10/10

Nice, clean room. Quiet location, easily walkable to surrounding sites.
Stayed 3 nights in Aug 2024

10/10

Stayed 2 nights in Aug 2024

10/10

It was great stay there Nice staff, room was very clean and renovated bed was comfortable and A/C works very well Easy to get to anywhere
Stayed 2 nights in Aug 2024

10/10

This was the second time we have stayed with the Murillo hotels in Seville and a different place to the first time and once again it was absolutely perfect , there is a lot to be said for a comfortable bed and a good night sleep. The staff were all wonderful and prepared to go that extra mile to be helpful, we would absolutely stay there again if we find ourselves back in Seville
Stayed 3 nights in Jul 2024

10/10

So glad I found this property. Very close to the Alcazar. Fantastically old and beautiful surroundings. Reception was manned from morning till I think 10pm at night (can't remember now). Very friendly staff. They actually communicated with me via the Expedia app prior to my trip and offered a transfer, which was great. It was a good price and the taxi driver was prompt, polite and messaged me beforehand to explain where he would be. Had a problem with my hot water but they sorted it out during working hours the next day and apologised. It was really nicely decorated inside the room and very spacious. Not the best view, I will say, but not that big a deal for me thankfully. Well-equipped inside with cutlery, washing liquid, etc. Not many takeaway places (or restaurants that offer takeaway, either!) nearby, so didn't use the kitchenette as much as I expected though. Still nice to have the facilities, as I didn't book breakfast and, also, wasn't used to the dining times in Seville. So, I used the kitchen to eat breakfast and snacks. Also, it had the perk (or so I realised later!) that a taxi could drive right up to its door, which was unusual for some of the hotels in the same area; other hotels had tiny alleyways leading up to their entrances, I saw! Would definitely recommend.
Stayed 4 nights in Jul 2024

10/10

Stayed 5 nights in Jul 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 3 nights in Jul 2024

10/10

Great!
Stayed 1 night in Jun 2024

10/10

Stayed 2 nights in Jul 2024

6/10

The hotel is in a good location in the old town. It is clean. It is spacious and updated with modern furniture, kitchenette, closet and comfortable beds and bedding. I received apples and 2 waters everyday, which was a nice touch. However, the shower door doesn’t close all the way and water gets out and mold is building under the fake wood planks, which really should be tile in the bathroom. Additionally, I woke up to construction workers pounding at the ground at 7:30 am and by 8:00 am they were drilling. I asked the staff why I wasn’t notified. I picked the hotel for its serene quiet park and to be able to sleep in. Guests should be notified of the construction. A hotel sells sleep not shoes, clothing or food. If you pay for sleep you should be warned of this construction starting at 7:30 am and drilling at 8:00 am. A guest should be allowed to cancel their stay. After five minutes of complaining to the front desk lady she provided a gesture of peace by giving me a free breakfast, which I appreciated. The construction started the day before and I wished guests would have been warned and given an option to not stay, if they planned to sleep the next day because it was impossible.
Stayed 3 nights in Jun 2024

10/10

This place is a gem! Location is perfect, staff very accomodating. Housekeeping was done daily, with daily mini bar restock. Immaculately clean! Stayed for 2 weeks and loved every moment of my stay.
Stayed 13 nights in Jun 2024

10/10

Very good location central yet hidden away. Good access to local parks and cafes. Staff friendly and easy to access out of hours. Rooms big and plenty of amenities. A washing machine would make it perfect.
Stayed 4 nights in Jun 2024

10/10

Great location with many attractions within close walking distance. Although it was a busy area outside of the hotel, our room was very quiet and we didn’t hear any noise. The sofabed was very comfortable for our 19-year old daughter and the complimentary minibar was a nice perk. All in all we had a very nice stay and would stay here again.
Stayed 2 nights in Jun 2024