Dear Guest,Greetings from The Langham, Shanghai, Xintiandi! Thank you very much for staying with us and your continuous support of our property.We have received the Hoels.com Satisfaction Survey of your recent stay, and we feel very happy to be reading your good comments and recognition of our service. Your time spent in letting us know greatly helps in encouraging us to keep it up and do more. Thank you again for your comments. We are glad to be at your service and looking forward to seeing again you very soon. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest,Warm greetings from The Langham, Shanghai, Xintiandi!Thank you for staying with us and subsequently taking the time to provide feedback via our Hotels.com satisfaction survey. I am pleased to learn that you were generally satisfied with our property and service.However, we failed to deliver to you an extraordinary hotel experience on sells in the room. If you have a few additional moments to spare, we would be grateful if you can provide further detail regarding your visit. Many thanks in advance for your time, Mr. Tang, I look forward to hearing from you.We would very much look forward to welcoming you again. Please feel free to contact me if we can offer any assistance going forward.Sincerely,Jackson ZhangAssistant Director of RoomsThe Langham, Shanghai, Xintiandi

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We appreciate your positive comments and will share it with our respective team members. In the meanwhile, we look forward to welcoming you back in the near future.

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We appreciate your positive comments and will share it with our respective team members. In the meanwhile, we look forward to welcoming you back in the near future.

Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We appreciate your positive comments and will share it with our respective team members. In the meanwhile, we look forward to welcoming you back in the near future.