Find Family Hotels in Shenkeng

"GOOD"

"Luxury hotel in a very convenient location. Staff was wonderful. "

"Shuttle bus to the MRT station is too crowded during lunchtime. "

"Shops nearby and easy to get airport MRT"

"Satisfied with maintenance for Gym and Spa."

"Hotel location is very good and close to all the amenities. Staffs are very helpful, from helpdesk, housekeeping, etc. Rooms are spacious and clean as expected. They have done a good job maintaining the property. It is an old property but everything works fine and there is no musty or moldy smell. The bed and pillows are great...no smell at all. It means they clean it well. Only one issue noted. The design of the shower head is a total failure. I dont know how many shower heads are broken on yearly basis. Once the water pressure is off, the shower head fell down to the floor immediately with a loud bang. Too many of those will result in many broken shower head soon. In addition, the shower head handle is in the wrong direction in shower cubicle. It is facing the smaller space in the shower cubicle and not the spacious area. Not the most convenient to shower. To top it all, as the hotel is not providing any shower cap (eco conscious practice), trying to reorient the shower head without shower cap (only by towel) is not the easiest approach. I was able to get a shower cap from Poya (one multiple use shower cap) since i stayed in the hotel for a week. Maybe the hotel wants to sell it for a fee/small amount to the guess who really need it. "

"Would definitely stay again!"

"Excellent service with great facilities of gym, pool, spa, and the view was amazing from our 32 nd floor room, as well as the pool deck"

"Amazing stay. The service is always stands out and makes you want to come back. Would definitely recommend it. "