999 Royal Suites & Towers

Property class: 4

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Consider a stay at 999 Royal Suites & Towers and take advantage of a marina, a swim-up bar, and a poolside bar. Fitness classes are offered at the health club; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for New Business suite

Smart TV

New Business suite

  • City view
  • 69 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Suite, 2 Twin Beds

  • Garden view
  • 69 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Elite Suite, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Elite Suite, 1 Double Bed

  • Garden view
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

Located in Luohu, a neighborhood in Shenzhen, 999 Royal Suites & Towers is near a metro station. Hong Kong Golf Club and Shenzhen Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pat Sin Leng Country Park and Mai Po Nature Reserve. Traveling with kids? Consider Shenzhen Museum and Fairy Lake Botanical Gardens. Visit our Shenzhen travel guide
Map
1003 EAST SHENNAN ROAD, 1003, Shenzhen, Guangdong, 518002

What's nearby

  • Shenzhen River
    11 min walk - 0.9 km
  • Dongmen Pedestrian Street
    2 min drive - 2.1 km
  • International Foreign Trade Center
    2 min drive - 2.8 km
  • Honghu Park
    3 min drive - 2.8 km
  • Luohu Port
    8 min drive - 4.1 km

Getting around

  • Shenzhen Station
    4 min drive
  • Wenjin Station
    11 min walk
  • Hong Kong International Airport (HKG)
    57 min drive

Restaurants

  • 香港新发烧腊茶餐厅（凤凰店）
    10 min walk
  • 延里冷面·朝鲜族料理
    9 min walk
  • 袁记云饺
    7 min walk
  • 好想来品牌零食(凤凰路店)
    2 min drive
  • 亮哥烧烤(凤凰路店)
    1 min walk

About this property

999 Royal Suites & Towers

  • Upscale family-friendly hotel near a metro station
  • Take advantage of a marina, a swim-up bar, and a poolside bar at 999 Royal Suites & Towers. Fitness classes are offered at the health club; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool and a children's pool, along with a swim-up bar
    • Free valet parking
    • Limo/town car service, express check-out, and express check-in
    • Babysitting (surcharge), luggage storage, and a porter/bellhop
  • Room features
  • All 100 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • HDTVs with cable channels
    • Kitchenettes, refrigerators, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,238 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 34 floors
  • Art Deco architecture
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230 per night
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Rollaway bed fee: CNY 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does 999 Royal Suites & Towers have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking?

Valet parking is free at this property.

What time is check-in at 999 Royal Suites & Towers?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at 999 Royal Suites & Towers?

Check-out is at noon.

Does 999 Royal Suites & Towers provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, roundtrip fee applies.

Where is 999 Royal Suites & Towers located?

This family-friendly Shenzhen hotel is located in Luohu, within 2 mi (3 km) of Dongmen Pedestrian Street and International Foreign Trade Center. Shenzhen Museum and Fairy Lake Botanical Gardens are also within 3 mi (5 km). Wenjin Station is 11 minutes by foot and Hubei Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

999 Royal Suites & Towers Reviews

8.0

Very Good

8.0

Cleanliness

7.0

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 152 out of 560 reviews
Rating 8 - Good. 271 out of 560 reviews
Rating 6 - Okay. 84 out of 560 reviews
Rating 4 - Poor. 36 out of 560 reviews
Rating 2 - Terrible. 17 out of 560 reviews

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

星数のわりには

急遽出張になり利用させていただきました。 駅からは離れているので少し不便です。星数に期待し利用しましたが、レストランのスタッフ以外は普通ですね。レストランのスタッフは教育された感じですごく良かったです。 部屋はもう少し綺麗に維持された方がよいと思います。せっかくの設備がもったいない感じです。
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

深圳羅湖區必選酒店

每次入住都很滿意
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff are friendly and helpful. Prompt response to customers' request.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
このホテルはキッチンが付いています！調理器具付属とありますが、レンタルです！レンタル料金が高いです！
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite hotel in Shenzhen

Have stayed here multiple times and have never had a problem. Large rooms, clean hotel and friendly staff.
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Shenzhen Hotel

Our favorite hotel in Shenzhen. Large rooms, clean and always get good service.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but far from food area, malls and offices.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has provided swimming pool and GYM for customer.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Nice area near the town

Room is clean, area is near town centre with only 5 minutes to train station to HK, staff is up to standard, overall is good
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不會再來

前台服務人員服務態度差,酒店價格與實際質素差很多。將心比己，換你外遊，得到有靈體的房間，嚇走你，逼使你給錢升級房間，大家自己感受就是了！！不用多說
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Quite a respectable and worthwhile hotel

It was my second stay in the hotel which is located at a distance away from the heart of town. It was not too easy to get a taxi. Though a bit old, the hotel is kept in good and clean condition. Although I was allocated with a room with no balcony this time, it is still spacious and comfortable. With only a few restaurants in the vicinity, it gives me not much choice.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

不錯的酒店

房間整潔舒適, 價錢合理。交通方便, 鄰近地鐵, 打的亦方便。環境安全寜静, 静中帶旺。鄰居小社區, 買餸煮食和日用品很方便。下次也會考慮入住。如能免費提供煮食餐具更佳。 。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很整潔, 保養得宜

非常舒適, 滿意
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Metro

We visited Shenzhen to go to the various parks and from the hotel we walked to the Metro about 5 minutes. The trains were fast and the system efficient. The staff as far as one or two knew some English, showed us the various locations and which train to catch. The pool and gym is nice, but due to a foot injury, I could not use them but if we go to Shenzhen again I would stay at this hotel. It is also close to a few food take out places which is handy.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一定會再住的酒店

酒店附近有地鐵站很方便 房間舒適 員工有禮 性價比很高的酒店
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing hotel, 100% a two star hotel

Staffs are so how attentive but not friendly nor professional, this is my fourth time staying in this hotel and each time is getting more disappointing and discomforting, security is good and location is convenient but that is about all. If the standard is dropped to two stars, everything with this hotel is overpriced and overrated. i was hopeful that this hotel would improve after my last stay but now, I have completely gave up my hope. I will NOT stay in this hotel again. Towels were all hard and uncomfortable, no assurance that these towels can be used on human bodies, water pressure is also weak too.
Verified review

8/10 Good

Liked: Staff & service, room comfort

地點近地鐵，房間寬敞舒適的酒店

位置在地鐵出口不到3分鐘，十分方便，門口週邊好暗，我們有gps地圖很易找到，房間很大，我們幸運的被升級了到行政房間，景觀不錯，清潔還可以，唯一留意我們買了連早餐，但十點起床去到已没有了
Verified review

6/10 Okay

Disliked: Cleanliness

친절하지만 아쉬움이 많은 호텔

영어소통이어렵고 객실은 깨끗하긴 했으나 바퀴벌레가 계속 나왔으며 주방 시설 이용시 취사도구는 별도의 이용료를 내야지 사용 가능함.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位於小區內，不錯的酒店

每次到深圳都會選擇這間酒店，喜歡這裡房間寛敞、整潔，而且房間內有微波爐，只要準備些食物便可足不出戶！喜歡煮食的，房間內亦有煮食爐，而且有煮食用具租借！非常好的酒店！
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

ok, value for money

Slow wifi, a lot of traffic outside the hotel and very noisy in the room due to old windows / doors. Old equipment in the gym, but still possible to use. If you wanted to use a glass, spoon etc in the kitchen department in the room, you had to pay rent for it. I ate food in the restaurant and became sick (stomoch) for the first time in my life in China(more than hundred visits) Could have been the water they served. I asked if it was purified and of course they said "totally safe..." My mistake drinking it... ;-I
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
没有暖气，只有中央抽风系统，晚上很冷
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

不會再去的酒店

入住前3天預訂的酒店，當天下午6時左右到達，但前台小姐找不到我的訂單，費了30分鐘才處理好，前台小姐給我們upgrade至22樓，她說我們預訂的房間在較下層，比較舊。入房後發現裝修一般，與網站照片有出入，客廳只有燒水瓶，茶包及4隻杯，沒有提供茶匙，需要打電話給服務生送來，但送來的是中式湯匙。當天天氣較熱，酒店前台沒有空調，房間亦沒有提供，需要打電話給大堂經理才可使。酒店離地鐵站不算近，挺難找的，離東門步行街需走45分鐘。雙人床有一邊榻下去，睡不好，隔音也一般。最好就是洗手間裡淋浴的地方，不管怎麼洗，外面一滴水都沒有。翌日中午結賬時人很多，只有兩位員工負責，要等挺久的，我們晚了10分鐘出門，就馬上有人打來問你退不退房，難道他們需要客戶在沒空調的大堂裡干蒸嗎… 反正不會再去了。酒店外觀不像是個酒店，像住宅，跟照片不一樣，這個價錢不包早餐，性價比偏低。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

已經多次入住，非常滿意

過去一直非常滿意這酒店的住宿，無論房間和服務都很讃，但今次入住卻有點失望.....話說我訂的是不吸煙房及有一位早餐，那個女服務員沒看清楚便亂發房間及check-in，早餐遺留了，又配了間吸煙房給我，房間味道很大，是次非常失望⋯⋯
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
호텔이 좀 오래되어서 불편했으나, 객실은 청결하며, 조식도 나름대로 좋아습니다.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

這是我到深圳必住的酒店

房間空間大、整潔和舒適，房間內有微波爐供應，是少有的酒店設施，唯個別房間內的冷氣聲音有點大，及不時聽到水喉聲，但整體服務和環境都值得推薦。