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Futian Shangri-La Shenzhen

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Luxury
5.0 star property
9.0

Wonderful

Sanctuary beside Coco Park

Shimmering city lights create a stunning panorama from this elegant hotel in Futian's vibrant center. Four restaurants serve delicious cuisine near your room. Unwind with a deep-tissue massage at the spa before taking a dip in the indoor pool.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩206,225
₩240,458 total
includes taxes & fees
Jun 21 - Jun 22

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  • Parking included
  • Free WiFi
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8.4 out of 10, Very Good, 603 reviews
The price is ₩170,968
₩199,349 total
includes taxes & fees
Jun 21 - Jun 22
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for CNY 408 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Futian Shangri-La Shenzhen have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on Jun 21, 2026 start from ₩206,225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Futian Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Futian Shangri-La Shenzhen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Futian Shangri-La Shenzhen?

Check-out is at noon.

Does Futian Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Futian Shangri-La Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 3-minute walk and Futian Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 622 out of 959 reviews
Rating 8 - Good. 242 out of 959 reviews
Rating 6 - Okay. 49 out of 959 reviews
Rating 4 - Poor. 18 out of 959 reviews
Rating 2 - Terrible. 28 out of 959 reviews

Reviews

Verified

10/10 Excellent

Choon Khing Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are very helpful. Room is comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, breakfast is good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Personal were super friendly, room was spacious and had a good view over futian
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Estee

Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
In a business district surrounded by eateries. Easy walking to malls. Friendly and helpful staff. English proficiency is marginals but adequate to help. Room was big and clean. Will return.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yan Ni

Liked: Cleanliness, staff & service, room comfort
Holden was the staff that attended me at check-in, very friendly and helpful. Hotel renovation is a little dated, but service is good to make up for it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
This is my second time staying. The reception staff is very friendly. Room is clean. Ambience is good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a room with the club benefits. Very good food and drinks. Used the fantastic gym.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time, Amenities, location, and service are all top notch. We will come back again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful in answering queries
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and has a very good view. Staff are friendly. I’ll definitely stay in this hotel next time when I’m in town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and excellent location. Very good service too - they brought delivery food upstairs for us
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Valentin

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
The staff are great. Very helpful and attentive. Check in was so efficient. Special shout to Holden at front desk who got my husband an extra bed. And Cherry at the lounge who helped us to book the lights tickets.
If you have 3 adults, take the Horizon executive room which offers amazing views and club lounge access
Stayed 2 nights in Jan 2026