Free English breakfast, a garden, and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
Shepton Mallet is home to The Thatched Cottage Inn. Wells & Mendip Museum and Radstock Museum are cultural highlights, and travelers looking to shop may want to visit Kilver Court and Clarks Village. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting. Visit our Shepton Mallet travel guide
Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden, and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
Smoke-free premises, outdoor furniture, and meeting rooms
Room features
All guestrooms at The Thatched Cottage Inn have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
A bar/lounge
A restaurant
Restaurants on site
The Thatched Cottage Inn
Family friendly
Changing table
High chair
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
19 accessible parking spaces
Front entrance ramp
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible restaurant
More
Smoking not allowed
Room amenities
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
More
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is The Thatched Cottage Inn pet-friendly?
Yes, dogs are allowed at this property.
How much does it cost to stay at The Thatched Cottage Inn?
As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on Aug 18, 2026 start from ₩143,931, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Thatched Cottage Inn?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at The Thatched Cottage Inn?
Check-out is at 11:00 AM.
Where is The Thatched Cottage Inn located?
Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 mi (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Thatched Cottage Inn Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.6
Amenities
8.0
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 41 out of 133 reviews
10 - Excellent
41
Rating 8 - Good. 34 out of 133 reviews
8 - Good
34
Rating 6 - Okay. 25 out of 133 reviews
6 - Okay
25
Rating 4 - Poor. 17 out of 133 reviews
4 - Poor
17
Rating 2 - Terrible. 16 out of 133 reviews
2 - Terrible
16
Reviews
Verified review
8/10 Good
janet
Aug 2, 2026
Liked: Cleanliness, staff & service
I found Courtney and Cookie very helpful and able to deal with folk well. The breakfast is quite basic but the rooms are really lovely and spacious and it is fairly central.
Very friendly staff, bed was huge and all bedding towels etc was VERY clean, had a meal in the evening and was very good size portions and value for money, staff were attentive and polite, would recommend
Staff all very friendly and helpful. Room had plenty of space but could do with a refresh - bathroom in particular was looking very tired. Decent full English breakfast was worth the extra £8.
Room was lovely, big comfy bed, big bathroom with bath and separate shower.
Unfortunately arrived on sunday evening and kitchen not open for evening meals
Electric car charging points in car park not working
Young lad on breakfast duty was really nice but on his own so slight delay bringing orders.
Lovely clean rooms and very comfortable beds. The shower riser rail needed replacing in one room as we had to hold the showerhead in order to use it. But water was hot and plentiful. Lots of parking available and electric car charge points too. Despite being near the main road the room was very quiet and no traffic noise heard. Staff were helpful although mixup on first morning with who was working so breakfast slightly delayed. 2nd day was much better with decent breakfast (but please don't put black pepper on everything!) Overall a lovely stay and conveniently located for us. We hope to return in the future.
Bryan
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Michele
Dec 30, 2025
Liked: Cleanliness, staff & service
Very friendly Manager, Andy. He made us feel very welcome!
Front of house guy friendly & helpful.
However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!!
Nothing had an opening date on it as per food hygiene regs.
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.