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"Night shift staff are not as friendly as the mornings staff. Old hotel but clean enough."

"Check-out is before 10:00AM. My opinion is that it's too early."

"Free shuttle bus provided easy access to a key stations, free buffet breakfast and amenities made the stay worth it"

"Great news for you and the family today "

"Great location, great facilities. Staff were awesome, Goton was extremely welcoming easy to talk to, a really nice guy. Would come back. "

"The staff was very welcoming, very helpful, and being at the hotel was a great experience. From the food to the private baths, to the activities around the site. 5 stars all the way around "

"Very great location"

"A lovely respite from the busy lake town where it was very crowded. Quiet and peaceful with calming environment and wonderful view of lake. Great location for hiking up to Tenjoyama Park with fabulous views of the lake and Mount Fuji. They could invest in an easier walk up the driveway to the hotel as it is very steep and could be considered moderately difficult. "

"very nice place"