숙박 시설 내 편의 시설/서비스

코트야드 바이 메리어트 슈리브포트 여행 후기

3 out of 5
코트야드 바이 메리어트 슈리브포트
6001 Financial Plaza, Shreveport, LA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 793개 이용 후기 중 362개" "
평점 8 - 좋아요. 793개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 793개 이용 후기 중 108개" "
평점 4 - 별로예요. 793개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 793개 이용 후기 중 31개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

tom 님, tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 가까움
브랜드 호텔 대비 가격이 좋은 호텔이고 다소 오래된 느낌은 있지만 숙박에 좋았음 조식도 괜찮은편임

6/10 - 괜찮아요

Sharon Cohen

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Yentl Williams 님, 2024년 4월 18일
Dear Sharon,Thank you so much for providing your honest feedback. We will share your feedback with our staff. We look forward to our guest renovation later this year and we hope to have the pleasure of serving you again in the near future.Best,Hotel Management

8/10 - 좋아요

Colethia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Yentl Williams 님, 2024년 4월 10일
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

4/10 - 별로예요

Sean

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hot tub and ice machine was not working and bath tub had mold
2023년 12월에 4박 숙박함
답변 제공: Yentl Williams 님, 2024년 4월 10일
Dear Valued Customer,Thank you so much for providing your feedback. We apologize for your experience and will have our maintenance team address all issues noted. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: Yentl Williams 님, 2024년 4월 10일
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

10/10 - 훌륭해요

Shyrl 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when I visit Shreveport, the staff is always nice, and the rooms are always clean.
2024년 2월에 3박 숙박함
답변 제공: Yentl Williams 님, 2024년 4월 10일
Dear Valued Customer,Thank you so much for providing your feedback. We hope to have the pleasure of serving you in the near future and we look forward to our guest room renovation soon. Best,Hotel Management

8/10 - 좋아요

Jennifer A

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is starting to get a little run down...lots of tiles and paint peeling. The hot tub wasn't working properly. Other than that, things seemed fairly clean and the staff friendly.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Taylor

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robin

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Peggy

Room was ok. Stains on carpet. Found a bug in the tub twice.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Erica

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and modern. Staff were pleasant and helpful.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and quiet
It was comfortable, clean and quiet. Very convenient to west side of city.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dillon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice rooms
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, safe and convenient
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tanya

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was OK!
The stay was decent! I think the rooms are a bit dated and boring. Definitely needs an update.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

John 님, Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 8월 31일
John,We are thrilled to see that you received excellent service here at Courtyard Shreveport Airport. Thank you for taking the time to provide us with pleasant feedback.

2/10 - 너무 별로예요

Tuck 님, Navasota

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 8월 31일
We are saddened to see that you did not enjoy your stay at our property. We are sorry for any inconveniences that may have happened during your time with us. Thank you for taking the time out of your day to leave feedback.

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 8월 31일
John,We apologize for any inconvenience that may have happened during your stay. We thank you for the review and hope to provide you with a better experience in the future.

10/10 - 훌륭해요

Lora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and spacious. Staff was nice.
2023년 7월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 8월 31일
Lora,Thank you for the kind words directed towards your room and our staff. We hope to see you again at Courtyard Shreveport Airport!

10/10 - 훌륭해요

LaShawn

2023년 7월에 5박 숙박함
답변 제공: Mary Kathryn 님, 2023년 8월 31일
LaShawn,Thank you for taking the time out of your day to leave a positive review. We are thrilled to see that we provided you with a great experience at Courtyard Shreveport Airport.

10/10 - 훌륭해요

Morgan

2023년 7월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 7월 19일
Dear Morgan,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Nice stay
The lady who checked us in was super friendly and helpful. She had my husband smiling and chatting, which was a feat as he had been in a bad mood!
2023년 7월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 7월 19일
Dear Valued Guest,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No power no problem and peaceful night's rest.
Courtyard is always a great place to stay. The power went out in South Bossier LA again and i wanted to be comfortable so i picked the Courtyard by Marriot.
2023년 7월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 7월 19일
Dear Phillip,Thank you so much for sharing your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,Hotel Management

10/10 - 훌륭해요

Mandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 7월 3일
Dear Valued Guest,Thank you so much for your feedback. We hope we get the pleasure of serving you again when your travels bring you back to the Shreveport area. We will share your feedback with the staff. Thanks for staying with us!!Best Regards,Hotel Management

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Deceivingly poor stay
Our room had a musty smell and ac filter probably needed to be changed. Bed was subpar and shower did not appear very clean. Also no complimentary coffee.
2023년 6월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 29일
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with our housekeeping and engineering departments to ensure this was an isolated incident. We apologize for not meeting your expectations. We hope you give us another chance to better serve you when your travels bring you back to the area. We also look forward to our guest room renovation soon.Best Regards,Hotel Management

10/10 - 훌륭해요

Shannon

2023년 6월에 2박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 29일
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 - 훌륭해요

Fredrick 님, shreveport

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the food
2023년 6월에 5박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 29일
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding property
2023년 6월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 29일
Dear Valued Guest,We appreciate your feedback and thank you for staying with us. We will share your comments with the staff. Please come back to visit us when your travels bring you back to the area. Best Regards,Hotel Management

10/10 - 훌륭해요

Shyrl 님, Melbourne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff did the best they could after wicked storm came through Shreveport and knocked out power to thousands of residents and numerous businesses including they hotel. They kept smiling and assisted guest as needed.
2023년 6월에 3박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 21일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to have the pleasure of serving you again in the near future.Best Regards,

8/10 - 좋아요

Rebecca

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 21일
Thank you so much for sharing your feedback. We appreciate you staying with us. We will share your feedback with the staff. We hope to have the pleasure of serving you again in the near future.Hotel Management

10/10 - 훌륭해요

Anthoney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 6월 21일
Thank you so much for sharing your feedback. We appreciate you staying with us. We will share your feedback with the staff. We hope to have the pleasure of serving you again in the near future.Hotel Management

10/10 - 훌륭해요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shreveport Emergency Trip
Our stay was very comfortable and pleasant. Please do not use old and stained sheets!!!
2023년 5월에 3박 숙박함
답변 제공: Courtyard Shreveport Airport 님, 2023년 6월 2일
Hello, Francisco!We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of all of us at Courtyard Shreveport Airport, thank you! We look forward to your return and travel safe.

8/10 - 좋아요

Peggy J

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Shreveport
Nice hotel. Found empty booze bottles, multiple bottle caps on floor as we checked-in. room definitely was not cleaned thoroughly. Room was handicapped accessible but could not maneuver a wheel chair into the room without moving chairs. Limited room to move around with a wheelchair.
2023년 3월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 4월 3일
Dear Peggy,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your comments have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Best Regards,Hotel Management

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 3월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 4월 3일
Dear Angela,Thank you so much for providing your honest feedback. We are glad to hear you enjoyed your stay. Hope to have the pleasure of serving you again in the near future. Best Regards,Hotel Management

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly, clean, safe
2023년 3월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 3월 20일
Dear Diane,Thank you so much for providing your honest feedback. We were delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of serving you again in the near future. Best Regards, Hotel Management

10/10 - 훌륭해요

Ahmed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recommend it
2023년 2월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 2월 13일
Dear Valued Guest,Thank you so much for providing your feedback. We are happy to hear that you enjoyed your stay with us and we fulfilled your expectations. We hope to serve you again in the near future when your travels bring you back to Shreveport. Best Regards,Hotel Management

10/10 - 훌륭해요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 1월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 1월 30일
Dear Jeremy,Thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback from those who matter the most - you!! Your feedback has been shared with the team as a way of celebrating our great guest experiences we delivered. Once again, I appreciate you taking the time to share. We hope to have the pleasure of serving you again in the near future and we look forward to our guest room renovation soon. Best Regards,

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service
Really comfortable stay. Room was exceptionally clean.
2023년 1월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 1월 19일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your positive experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

SERGIO 님, Queretaro

단체 여행, 출장 여행
별로예요: 편의 시설/서비스
Mi reserva estaba cancelada y me dijeron que el hotel estaba lleno
2023년 1월에 1박 숙박함
답변 제공: Angela 님, 2023년 1월 18일
Good Afternoon,We have no record of your reservation at Courtyard Shreveport under the last name Sergio.We sincerely apologize for any inconvenience.

6/10 - 괜찮아요

Brian 님, Jersey City

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was great, lobby & bar are nice, but the rooms are a little dated. No water pressure in the showers on the 3rd floor.
2023년 1월에 1박 숙박함
답변 제공: Yentl Williams 님, 2023년 1월 19일
Dear Valued Guest, Thank you so much for sharing your feedback in regard to your most recent stay. I sincerely apologize for our short comings, as we strive to give the highest level of hospitality. We look forward to our guest room renovation sometime this year. We hope you give us another opportunity to better serve you in the near future.

4/10 - 별로예요

Noel

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet was dirty soffit was dirty roaches in the elevator.
답변 제공: Yentl Williams 님, 2023년 1월 16일
Dear Valed Guest,I apologize that your stay was below our expectations. Maintaining a clean atmosphere within our guest rooms and common areas is important. This is a first hearing about roaches in the elevator, as we have a pest elimination program in place. We will follow up on this incident. Thank you for choosing Marriott and we hope you give us another chance to serve you again in the near future.

4/10 - 별로예요

Jon 님, Alexandria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pot smell in the hallways was awe full
답변 제공: Yentl Williams 님, 2023년 1월 12일
Dear Jon,Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues you mentioned from occurring in the future. We are a non smoking facility and we also are unhappy when guest decide to break our non-smoking policy. Please know that we do charge guest a smoking fee when there is evidence their room has been smoked in.I hope you choose to stay with us again when your travels bring you back to the area.Best Regards,Hotel Management

2/10 - 너무 별로예요

Bonnie

8/10 - 좋아요

Conetta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

4/10 - 별로예요

Brian

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was great. Room had soiled stained furniture. Wrinkled bedding as if it was never changed
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Trenadia

2022년 10월에 1박 숙박함

8/10 - 좋아요

Angele

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok
Carpes were so stained. Vacuum needed also. Not what I expected for the price.
2022년 10월에 1박 숙박함
답변 제공: Yentl Williams 님, 2022년 10월 28일
Angele,Thank you so much for sharing your feedback with us. We are working on getting our carpets professionally cleaned as we just had an oil and gas group check out. We apologize for not meeting your expectations. We also look forward to our guest room renovation soon. We hope to better serve you again in the near future. Best Regards,

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel itself is fine. Not as fancy as some Marriott’s, it looks like it was a different type of hotel and has been converted. The tub in our room was peeling, but the rest of the room was fine. The staff was helpful and friendly. They have a cute little bistro/coffee bar in the lobby that had pretty reasonable prices for beverages and snacks. This is a good thing because only fast food available nearby and sadly not an area that I would want to hang out.
2022년 10월에 1박 숙박함
답변 제공: Yentl Williams 님, 2022년 10월 10일
Hello Eileen,Thank you for sharing your feedback. We just completed our exterior renovation and look forward to our guest room reno soon. We hope you give us another chance to better serve you in the near future. Best Regards,