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Reviews of Palm Village Resort & Spa

3.5 out of 5
Palm Village Resort & Spa
Phum Trapaing Ses, Khum Kok Chork, Siem Reap

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 118 reviews" "
Rating 8 - Good. 47 out of 118 reviews" "
Rating 6 - Okay. 11 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic. Staff are very very attentive and friendly. Food is home cooked on site and is amazing! Super close to Angkor Wat temples, 10 min Tuk Tuk. Pool is unreal.
Stayed 2 nights in Apr 2024

10/10 Excellent

Heidemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Palm Village Resort was everything we had hoped for. Quiet and quaint. Even in this dry season the property had a lush feeling , swimming pool was amazing . Bath room seemed newly done. And the owner and stuff amazing. Also the food is excellent here. We do not want to leave
Stayed 4 nights in Feb 2024

8/10 Good

Amelia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was a bit out of the way from main area but was lovely. Staff were very helpful and the food was delicious. Would recommend as a nice quiet place to stay with nature surroundings
Stayed 2 nights in Feb 2024

10/10 Excellent

janusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, friendly atmosphere
Stayed 1 night in Aug 2023

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service
Great place to disconnect from city noise with excellent staff service. Beds are a bit uncomfortable and room amenities are limited and dated.

8/10 Good

BASS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the location was remote, it was actually really pleasant and comfortable. Especially nice was the garden like inside area and the lovely pool and poolside dining. Only complaint would be the misinformation about how close it is to ankor wat. It is NOT a short walk away, but rather a 15 minute drive away. They should update the listing to be correct about this.
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place if a little way away from downtown. Cabin was very cozy, felt like I got a great deal on the stay especially including the outstanding free breakfast made to order every day. Pub st was a 15 min tuk tuk drive away and place was very quiet. I think in the future as a single guy I would stay downtown but for families or those not interested in nightlife this was a great place.
Stayed 4 nights in Feb 2020

10/10 Excellent

Keat, Uk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from tourists area and It is very easy to get round by the transportation of tuk tuk. Very relaxing environment and the food are freshly prepared , delicious and cheap. Staff are helpful . Well recommend for people .
Stayed 3 nights in Dec 2019
Response from channath on Jan 4, 2020
Thanks for your stay at Palm village . We hope to welcome you next time.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family warm accommodation.. if you like peace and quiet this is the place..
Stayed 2 nights in Dec 2019
Response from Channath on Dec 19, 2019
Thank you for your feedback. Palm village resort and spa.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation is the name of the game.
If you want to escape the bustle of the city and relax this is the place for you.
Stayed 2 nights in Nov 2019
Response from Channath on Nov 19, 2019
Thanks you for your feedback.Palm Village resort and spa.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Channath on Jul 31, 2019
Thanks for your stay at Palm village resort and spa. We hope to welcome you next time.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Channath on Jul 31, 2019
Thanks ,for your stay at Palm Village resort and spa, We hope to welcome you next time.

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pete from spain
If you like the idea of staying in a log cabin with a degree of comfort thrown in then this resorts could be for you. The staff are very helpful and always are willing to assist you doing so with a smile. The cabins are a good size with good on suite facilities. The food is all cooked to order and is very tasty. I feel where this resort let its self down was in it general appearance. In my opinion it needs a good overhaul to bring it back up to the standard you expect when you see it photographs on line. Overall value for money yes, service good but let down by the surroundings which leads you to have not a good first impression.
Stayed 2 nights in Jun 2019
Response from Nath on Jun 18, 2019
Thank for your stay at Palm Village . We appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service
A quiet resort.
A good stay but some levels of comfort could be improved taking into account the price paid - bathroom facilities were basic.
Stayed 3 nights in Mar 2019
Response from Channath on Apr 9, 2019
Thank you for your feedback We will improved the level of comfort for our Palm Village resort and spa.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed 2 nights; okay, okay... Garden around cottages are fine, nature, maintained well. My massage experience was good. However surprise I don’t see the cleaning of our room 2nd day of our stay...
Stayed 2 nights in Mar 2019
Response from Channath on Mar 12, 2019
Thanks for your information .We will check the staff to clean your room.Palm Village resort and spa.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from P on Apr 10, 2019
Thank you so much for your enjoyable time with our property.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and distinct, away from the crowds but with the tuc-tuc easy to go anywhere. Really added to a wonderful visit to the temples that the accommodation felt so special, very calm and quiet.
Stayed 4 nights in Feb 2019
Response from Channath Em. on Mar 12, 2019
Thank for your stay at Palm village , we hope to welcome you next time. Palm village resort and spa.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant haven of peace and quiet
This is the second time I have stayed at this hotel, it is a pleasant haven of peace and quiet away from Siem Reap. The staff are lovely and very helpful and I loved the little dogs which live there. It is a little out of the way with no facilities nearby but there is always a tuk tuk available to take you wherever you wish to go.
Stayed 5 nights in Jan 2019
Response from Channath on Jan 26, 2019
Thank you for your feedback . We hope to welcome you next time.Palm village resort and spa.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Kelly-MaryAnett, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the best hotel stay ive never had. The guests were good nice. The food - delicious. But the pool was a bit cold. Everything else was really really great
Stayed 2 nights in Nov 2018
Response from Channath on Nov 8, 2018
Thanks for your stay at Palm village . We hope to welcome you next time .

8/10 Good

riska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel & Resort
Good Resort to visit. It was my 2nd time stayed in this hotel and i was enjoyed and like the hotel even location far from down town but this is what we need for resting, far from the noisy place. Staff are welcoming us and specially we can hire transportation such as tuk tuk, car or mini van. I choose tuk tuk and my driver also a good person.
Stayed 4 nights in Oct 2018
Response from Channath on Oct 12, 2018
Thanks for your comment. We hope to welcome you next time. Palm village resort and spa.

10/10 Excellent

joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation paradice
service was great ,love this place will recommend it.
Stayed 4 nights in Jul 2018
Response from Nath on Aug 5, 2018
Thanks for your stay at Palm Village. We hope to welcome you next time. Palm village resort and spa.

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from P on May 16, 2018
Dear Value Guest, Thank you for choosing Palm Village Resort and Spa for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your enjoyable time at our hotel. We hope to see you again soon at Palm Village esort and Spa. Best regards, Management Team

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from P on May 16, 2018
Dear Value Guest, Thank you for choosing Palm Village Resort and Spa for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your enjoyable time at our hotel. We hope to see you again soon at Palm Village esort and Spa. Best regards, Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical oasis with excellent service
We had an excellent stay here. Right after booking the hotel got in contact with us to coordinate pick up from the airport and were there as soon as we exited the airport. The staff is very courteous and helpful. The food was well priced and delicious! They were always prompt with serving. It's a little far from town, so you will need to arrange transportation for adventures, but they assist you with that as well, so we didn't find it an issue. The wifi worked well, without issues. We stayed in a 1 room bungalow with a private bathroom and found it very clean and spacious. The village is very unique and gives you an exotic/tropical vacation feel. We were very happy with our stay.
Response from channath on Apr 24, 2018
Thank you for your stay at Palm Village resort and spa. We hope to welcome you nest time.

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!
Hotel was great. Service was wonderful. Close to both town and Angkor wat. Would recommend!
Response from Channath Em on Apr 10, 2018
Thank you for your stay with us. We hope to welcome you next time. Palm Village resort and spa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Oasis outside busy city center near temples
We were pleasantly surprised with the accommodations which are simple but nicely done. It was a safe place for our 10 and 11 year old kids to play, they really enjoyed the pool and the food at their restaurant was good. We were able to to get tuk tuks easily and found the location to be perfect for us, away from the noise and busyness. We took full advantage of the Spa and though not western standards of course, very enjoyable. The staff and owner were lovely and helpful. All of our laundry didn’t come back unfortunately but I think it was an honest mistake. If I was ever in Siem Reap again I would stay here again.
Stayed 3 nights in Mar 2018
Response from Channath Em. on Apr 10, 2018
Thank you for your stay with us , we hope to welcome you next time . Palm Village resort and spa.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Channath Em on Apr 10, 2018
Thank you for your stay with us , we hope to welcome you next time . Palm Village resort and spa.

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent Khmer Cuisine!
Very friendly staff and a fantastic Khmer Cuisine. The food here was really excellent and very cheap.
Stayed 3 nights in Jan 2018

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Palm Village was great! My friend and I arrived late at night. After we had gotten to our cottage we were greeted with two cocktails and freshly cut fruit. We ate most of our meals at the resort and were not disappointed-the food was great! They provided excellent service for our entire stay. The cottage was clean, comfortable and cozy. The resort was about a 15-20minute tuk tuk ride to the Angkor Wat temple, so it was a great location. I would recommend the Palm Village resort!
Stayed 2 nights in Dec 2017
Response from Phirom on Jan 2, 2018
Thank you so much for your kind review. We are very pleased to hear that you enjoyed your stay with us. We do hope to welcome you again next time. Palm Village Resort & Spa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
remote oasis
Loved palm village! We stayed here for 2 nights and would recommend this place! Great place to unwind and relax after visiting the temples. Rooms were comfortable and we had the pool to ourselves. Staff very friendly and massages were great!
Stayed 3 nights in Jun 2017
Response from Channath Em on Aug 12, 2017
Thanks for your stay at Palm Village. We hope to welcome you next time.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location, Staff, Food, and Facilities
If you would like a "Quite Out Of The Way" place while visiting Angkor Wat, this is the place to stay. The staff are all very helpful and friendly, nothing seems to be too much trouble. The Bamboo houses have excellent facilities and full of character. With swimming pool and and spa facities etc. Making this a very relaxing place to stay. The food is also excellent with a great choice of dishes and always plenty of fresh fruit available. The availability of Tuk Tuks and Taxis right out the front door makes this a very easy place to see the temples etc. Seim Reap is a very bustling town and expanding at an amazing rate ! I would really like to visit Palm Village again, 5 stars....

10/10 Excellent

mark, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for our family of four.
A great hide away from the busy centre of Siem Riep. Served up some of the best food we had in Cambodia. Rooms are basic but comfy and clean. Kids loved the pet dogs, snooker table and pool. wish we could have stayed longer.

10/10 Excellent

Natalie, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing, peaceful place!
palm village was incredible - just what we needed to relax & enjoy the temples and then head in to siem reap for the night. everyone was SO nice, the food was absolutely incredible, and the grounds are gorgeous, very clean, and all around magical. i will come back to cambodia and i will stay at palm village again.

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here, it was lovely and quiet and the Hut we stayed in was beautiful!! It was just quite far away for everything if that's what your going for then it's perfect but not so great if you want to sight see!!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Phirom on May 9, 2016
Dear Jacob, Greetings Palm Village Resort & Spa! thanks you so much for your feedback and stay with us. we hope to see you near future. regards, Phirom

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a somewhat remote location.
Service was good and the staff was very kind and helpful.
Response from William on Nov 6, 2016
Thanks you so much for your feedback

10/10 Excellent

JONG SEOCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Phirom on Apr 19, 2016
Thanks you so much for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, quiet place to stay and nice room.
Response from William on Mar 21, 2016
Thanks for your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Phirom on Mar 21, 2016
Thanks for your feedback.

8/10 Good

Yiqi

Liked: Staff & service
Interesting but Remote
I booked this hotel because they offer big room for 4 people. The hotel only has under 20 houses, therefore you don't even need to pay the check after your meal because the staff knew everyone. Good thing of this hotel is it's very traditional. Houses are wood-made and you will even hear noise of the wood floor when you walk in the room. So it's a good experience for Cambodian tradition-seeking people. However, we found traces of rat in our room(we believed the rat bite open our instant noodle bowl and drag it around) and beds were too small and hard. The real problem is the location is not good. We had to go through a muddy and VERY bumpy road to get to the hotel. Also, it is not close to downtown and museum and everything, which means you have to use a ride to everywhere. Well, despite the disadvantage in location, the hotel served WONDERFUL breakfast and other meals, which were far beyond our expectation. Love food here! Last, there were some dogs in the hotel, barking a lot and sometimes following people. But, one of them was quite a cutie and always sat by your table and waited for some meat. Adorable!!!
Response from Phirom on Mar 21, 2016
Thanks you so much for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Grounds.
Beautifui tropical grounds. Quiet and relaxing. Heloful in calling Tuk Tuk drivers and guides for Angkor Wat. Only complaint was did not serve dinner one night as it was a holiday.
Response from Phirom on Dec 19, 2015
Dear Guest, Thank you for choosing our hotel for your recent stay in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your enjoyable time at our hotel. We hope to see you again soon for your next trip.

8/10 Good

Richard, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Siem Reap
It was a pleasant stay. The hotel personnels are so accommodating
Response from Phirom on Oct 12, 2015
Dear Sir/Madam, Greeting from PALM VILLAGE RESORT & SPA! We are on behalf of management team would like to thank very much for interesting in and choosing our Palm Village Resort & Spa. We really appreciate for what you have thought on and your wisely opinion on us. we are hoping, you will come to stay with us again in the nearest future. Best regards! William Ecommerce Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
One of the better hotels on my Cambodia trip
Overall, we had a pleasant stay although we encountered power glitches a couple of times on our last night. However, things were sorted out almost immediately once we alerted the staff.
Response from Phirom on Oct 3, 2015
Dear Sir/ Madame, Greetings from PALM VILLAGE RESORT & SPA! We are on behalf of our team would like to thank very much for interesting in and choosing our resort. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! The Management

8/10 Good

Kelly, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hideaway
This resort is not in town and this has its advantages - you can easily visit the hustle and bustle but then escape. The tuk-tuk ride in takes about 5 mins. The resort staff were delightful. We were invited to participate in a yoga session and had massages which were lovely. The resort is beautifully set out and quiet. The food was good quality and obviously convenient but town is not far away if you want to go in at night. The resort organised a bike to cycle the temples the first day which was a wonderful easy way to do the inner loop, and a driver the second day who was very sensible. All in all, we thoroughly enjoyed it and contemplated extending our stay - especially after the good coffee find at Blossums Cafe
Response from Phirom on Oct 3, 2015
Dear Sir/ Madame, Greetings from PALM VILLAGE RESORT & SPA! We are on behalf of our team would like to thank very much for interesting in and choosing our resort. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! The Management

8/10 Good

Tamila, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Exotic accommodation.
We stayed in a bungalow and it was a bit exciting. It had a hammock below and a nice seating area. It smells a bit inside the bungalow for some reason and there are a bit of mosquitoes, though. Food is good and staff is helpful but only one English-speaking staff member with limited English.
Response from phirom on Jul 31, 2015
Dear Sir/ Madame, Greetings from PALM VILLAGE RESORT & SPA! We are on behalf of our team would like to thank very much for interesting in and choosing our resort. We really appreciate for what you have thought on and your wisely opinion on us. And we are hoping, you will come to stay with us again in the nearest future. Best wishes and regards! The Management

8/10 Good

Brian, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
The hotel is a little bit out of the main city, but a nice hotel.
Response from Phirom on Aug 25, 2015
Dear Sir/Madam, Greeting from PALM VILLAGE RESORT & SPA! We are on behalf of management team would like to thank very much for interesting in and choosing our Palm Village Resort & Spa. We really appreciate for what you have thought on and your wisely opinion on us. we are hoping, you will come to stay with us again in the nearest future. Best regards! William Ecommerce Team

8/10 Good

Hassan, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place close to angkor wat
Nice cottage rooms. spacious. Arrived late at night. No room service. Friendly night watchman could only get us fruits and icecream. Spoke little english. Should have somone speaking english at the hotel at night also. Need telephones in each room to communicate with reception and other rooms.
Response from William on Aug 25, 2015
Dear Sir/Madam, Greeting from PALM VILLAGE RESORT & SPA! We are on behalf of management team would like to thank very much for interesting in and choosing our Palm Village Resort & Spa. We really appreciate for what you have thought on and your wisely opinion on us. we are hoping, you will come to stay with us again in the nearest future. Best regards! William Ecommerce Team

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful Service, Peaceful Setting
Great staff willing to help with a smile. Beautiful location. Wonderful massage and nice meal setting outside. Many ants in the bathroom.
Response from Phirom on Oct 12, 2015
Dear Sir/Madam, Greeting from PALM VILLAGE RESORT & SPA! We are on behalf of management team would like to thank very much for interesting in and choosing our Palm Village Resort & Spa. We really appreciate for what you have thought on and your wisely opinion on us. we are hoping, you will come to stay with us again in the nearest future. Best regards! William Ecommerce Team