No lifts and we had to climb up stairs to the top floor, TV not working, Wifi drops all the time, no mini-fridge in room, no air-conditioning in the living room area, bathroom sink stained, shower was basic, service was poor. We asked for room to be cleaned but no service done. We asked for drinking water and toilet paper but the staff at the reception refused to send up. They said it'll be done tomorrow but we checked out the next day! Poor! Do not believe the fake 10/10 reviews.