실스비 호텔 검색: 지금 예약 가능한 인기 숙소

“Definitely not IHG standards. The ice machine is broken on the 2nd floor, there are no vending machines, there was a dirty rag in our shower, Shampoo instead of hand soap by the sink, and a broken tv remote. This felt like a cheap motel stay.”

“Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!”

“Great location and extremely friendly staff”

“Clean room, welcoming staff, good breakfast, comfortable bed”

“We arrived Friday May 22nd at 4pm, we were in town for a graduation that started at 730. Upon arriving we had plans of checking in and getting ready then heading to the graduation. We were told they didn’t have the room we had already paid for but it would be ready in 4ish hours, because the people staying in the room haven’t left yet. We said fine can we use the restrooms to change and we would be back after the graduation for the room. They assured us. We packed our luggage back into our...

“Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great.”

“The rooms are always clean and the staff is very kind and helpful. My go to place when staying in Beaumont for work.”

“Very comfortable rooms and great breakfast! The staff was so nice and helpful! Highly recommend”

“Friendly staff and accessible to the freeway.”

“The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place.”

“We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. ”

“Limpieza súper bien El único problema ahora es que es una máquina la que atiende,no hay personal físicamente en la recepción ”

“Nice room”

“Very pleasantly surprised how clean this was for the price. LOVED the TV set up area as it had open shelving for all our snacks and drinks.”

“The whole hotel and premises smelled of weed ( marijuana) The elevated was dirty”

“Very clean”

“Considering it was under construction, the room was clean and mattress was very comfortable. We will stay here again in the future.”

“This property is old and smells really bad.”

“I did not get the reservation as stated which was 2 queen beds. Instead I got a king size with a pull out couch. No linens were provided for the couch and apparently you can only get 1 more towel when asked. Cleaning ladies do not speak English and the hot tub does not work. Pool needs a good cleaning as well. We needed to spend an extra night and went to pay and we had to move our belongings to the room next door before 11am. Walls in the bathroom were dirty,sink leaked underneath,stained blood...