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심슨 베이 리조트, 마리나 & 스파 여행 후기

4 out of 5
심슨 베이 리조트, 마리나 & 스파
Billy Folly Road 37, Simpson Bay

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 569개" "
평점 8 - 좋아요. 1004개 이용 후기 중 298개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 83개" "
평점 4 - 별로예요. 1004개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 23개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will go there again
2024년 5월에 6박 숙박함
답변 제공: Angie A. 님, 2024년 5월 20일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the convenience
2024년 4월에 1박 숙박함
답변 제공: Angie A 님, 2024년 5월 17일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again in the near future!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parfect
2024년 5월에 4박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 5월 16일
Thank you for staying with us, we hope you enjoyed your stay.

10/10 - 훌륭해요

Sean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff absolutely out did themselves! I was extremely pleased with all the amenities the resort had to offer! I will be coming back soon!
2024년 4월에 9박 숙박함
답변 제공: Alejandro S. 님, 2024년 5월 14일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again in the near future!

10/10 - 훌륭해요

Marian

좋아요: 청결 상태
2024년 5월에 5박 숙박함
답변 제공: Angie A. 님, 2024년 5월 13일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Yahya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very good place for a vacation on Saint Martin. Close to the airport. Lots of pools and dining options. Staff are very friendly.
2024년 5월에 5박 숙박함
답변 제공: Alejandro S. 님, 2024년 5월 10일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Mahadeo 님, Mercerville

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole vibe was incredible. Food was great, beach was refreshing and hotel was clean. Staff was also friendly.
2024년 3월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 5월 8일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Sandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay. I am extremely happy with my stay
2024년 4월에 1박 숙박함
답변 제공: Angie A. 님, 2024년 5월 7일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

Etel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simpson bay resort is accommodating to all families with children the convenience of having a supermarket on ground is by far the best idea. Staff is friendly and welcoming
2024년 4월에 10박 숙박함
답변 제공: Alejandro S. 님, 2024년 5월 6일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Kadian

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would recommend
2024년 5월에 2박 숙박함
답변 제공: Alejandro S. 님, 2024년 5월 6일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Trent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My home away from home!
2024년 4월에 12박 숙박함
답변 제공: Alejandro S. 님, 2024년 5월 6일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Juline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 5월 5일
Thank you for staying with us, we hope you enjoyed your stay.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 12박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 5월 5일
Thank you for staying with us, we hope you enjoyed your stay.

10/10 - 훌륭해요

James

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great along with the great location.
2024년 4월에 3박 숙박함
답변 제공: Angie A. 님, 2024년 5월 1일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

6/10 - 괜찮아요

Tammy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was good guest were friendly. The activities for the kids were very nice. Check out time was too early check in time was too late
2024년 4월에 2박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 29일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

CHANTAL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easily accessible to the beaches and various tours. You could stay at the resort and not require a car unless you wish to discover the island on your own. The staff was very friendly and check-in and check-out were fast and easy. If there was something to be fixed or missing, the staff responded quickly. The food at the various restaurants was good. The small grocery store located on the resort was a lifesaver. The pools were very clean and so were the grounds. The walls of the rooms were well insulated and you could not hear the other guests. The bed was very comfortable and the housekeeping staff were very attentive. Overall, a wonderful 2 weeks stay at this resort. It would nice if the
2024년 4월에 14박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 29일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Janice

가족 여행
Simpson Bay had everything we needed and staff was especially friendly.
2024년 4월에 8박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 27일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Khalia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was really nervous about this property after reading some of the previous reviews by other guests. However, after staying at this property, I'm happy to report that staff persons were very nice and professional, the resort grounds were well kept, the room was clean, and the proximity of the resort to local amenities was great. Our top floor room on the hill had an amazing view and was conveniently located near a pool with a swim up bar. Parking was easy. Food at resort restaurants was delicious. Overall, I'm very pleased with this property, and I would return again. I'm so happy and relieved that my experience was nothing like any of the negative reviews reported. Totally great experience! Well done to the property staff and management!
2024년 4월에 4박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 27일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was fabulous, the many dining areas on and nearby were top notch. We can see why so many people return.
2024년 4월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 26일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

8/10 - 좋아요

Jennel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Security all around was excellent
2024년 4월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 4월 25일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

Nancy Jeanette 님, Port Leyden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The roads around the resort need repair. The layout required steep walking. But the shuttles helped navigate and they were there to pick you up in a very timely manner.
2024년 4월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 25일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함
답변 제공: Angie A. 님, 2024년 4월 25일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

8/10 - 좋아요

Deanna

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the convenience and privacy.
2024년 4월에 2박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 20일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Marcella

2024년 4월에 8박 숙박함
답변 제공: Angie A. 님, 2024년 5월 8일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Shavana Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 18일
Thank you for staying with us. We hope you enjoyed your stay.

10/10 - 훌륭해요

Gaetan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bien entretenue. La cuisinette est complète avec la vaisselle nécessaire pour se faire de bons repas. Chambre très spacieuse. Accès facile à la plage. Bonne sélection de palapas sur la plage. Pas nécessaire de réserver des chaises longues à la plage ou à la piscine, il y en avait toujours de disponibles. Très belle vue sur la mer à partir de notre balcon. La navette est pratique pour revenir des épiceries, car très montagneux. Les chambres en montagne ne sont pas idéal pour personnes à mobilité réduite.
2024년 4월에 5박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 14일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Calvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is the state of the roads around the property: a few big potholes that could modify the wheel alignment of your rental car if you are not careful. But this seems to be the norm for all the roads on the Dutch side. Other than that, very nice resort and had a great stay!
2024년 4월에 8박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 4월 14일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

Mervyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints at all. Everything was professional and courteous.
2024년 4월에 2박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 12일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We hope we can welcome you again.

10/10 - 훌륭해요

FRANCIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon séjour, à refaire
2024년 4월에 9박 숙박함
답변 제공: Angie A. 님, 2024년 4월 11일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

10/10 - 훌륭해요

cody

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 4박 숙박함
답변 제공: Angie A. 님, 2024년 4월 11일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

8/10 - 좋아요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was fantastic, spacious with great views and clean. Service was a little wanting, towels not provided, loss of water, and staff seemed not to know what was going on at facility. Overall, a good experience with some challenges. Be ready for lots of walking up and down hills.
2024년 4월에 6박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

6/10 - 괜찮아요

katherine

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint I have is that the restaurant staff at the resort wasn’t friendly. They would seat you and then it took time to get offered coffee and tea. They didn’t tell you that you can get more than the buffet. They never smiled or made you feel welcome. Even leaving a tip didn’t change their attitude. We stopped leaving a tip.
2024년 3월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 8일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

10/10 - 훌륭해요

Brenda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs entertainment other than that I would return .. beautiful place
2024년 3월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 4월 3일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was a fully equipped kitchen-stove, refrigerator, microwave, kettle, toaster, blender and wares - pots, dishes, etc. Some of the individuals at the front desk/lobby was not friendly.
2024년 3월에 3박 숙박함
답변 제공: Angie A. 님, 2024년 4월 3일
Thank you for taking the time to review your stay with us. We apologize for the issues you encountered during your stay, your comments help us to improve. We hope in the future you can give us another opportunity to welcome you.

8/10 - 좋아요

Tameisha

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay!
2024년 3월에 4박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 2일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

8/10 - 좋아요

Genesis

2024년 3월에 1박 숙박함
답변 제공: Angie A. 님, 2024년 4월 22일
Thank you for staying with us and for your preference! We appreciate your feedback and comments. We hope we can welcome you again.

10/10 - 훌륭해요

Marlene 님, Los Gatos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay at Simpson Bay resort. We had a beautiful room with the kitchen and a lovely outdoor patio overlooking the water. Everything was walkable. It was really nice having grocery store really close by and believe it or not I want some money at the casino. Highly recommend this resort.
2024년 3월에 2박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 2일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

10/10 - 훌륭해요

lynda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So I booked a one bedroom deluxe suite through Expedia. When I was taken to my room, it was not what I booked. I told my husband not to unpack and I went down to the front desk. I told the front desk this is not the room I ordered according to the pictures. She said they were just pictures. Wait What??? And then she asked if I booked through a third-party and I said yes, and she kind of shrugged her shoulders. Wait a minute if you don’t like third-party bookings why are you partnering with them I say to myself. But I want my room so I don’t argue. She did finally give me the room that I paid for and I will say it was very nice..but my question is why did I have to fight for it.
2024년 3월에 7박 숙박함
답변 제공: Alejandro S. 님, 2024년 4월 2일
Thank you for staying with us and for your preference. We appreciate your feedback. We will share your comments with the manager.

10/10 - 훌륭해요

ilja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 6박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 30일
Thank you for staying with us and for your preference.

6/10 - 괜찮아요

Lars 님, Brandon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 30일
Thank you for staying with us and for your preference.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property and environment. We felt home and safe. The general manager, Marcel was extremely helpful to us and he made sure we had a good time. Thank you Marcel. I would highly recommend this resort to anyone. We will definitely come back.
2024년 3월에 6박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 28일
Thank you for staying with us and for your preference. We appreciate your feedback. We will share your comments with the manager.

10/10 - 훌륭해요

Vito T Di

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will be back....
2024년 3월에 6박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 26일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

8/10 - 좋아요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The roads on the property need paving.
2024년 3월에 6박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 24일
Thank you for staying with us and for your preference.

10/10 - 훌륭해요

Dervina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the resort was amazing. We stayed at the Villas. The staff was hospitable. We had a late check in and Edward at the front desk was amazing. Kept us in the loop about everything. Made sure we got the shuttle to and from the designated areas we went. Everything was also in walking distance. Could not complain at all. We also had an amazing taxi driver, Walter. He was our go to guy. He showed and described everything to us about the lovely place whilst on our way to any location. He is definitely the best. Everyone was kind. At the beach bar, Laurrel and Lynda. The pool bar, can’t remember the bartenders name but they all were lovely. We definitely look forward to taking a trip back. Definitely going to the Resort again and definitely looking forward to seeing Edward and Walter again.
2024년 3월에 3박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 24일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

8/10 - 좋아요

Jon

연인과의 여행
좋아요: 청결 상태
Nice property. Tough to get any service to fix problem with room even when we told the General Manager. Took 3 days.
2024년 3월에 1박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 23일
Thank you for staying with us and for your preference. We appreciate your feedback. We will share your comments with the manager.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 23일
Thank you for staying with us and for your preference!

8/10 - 좋아요

Marvir

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Selene B | Customer Service 님, 2024년 3월 23일
Thank you for staying with us and for your preference!

10/10 - 훌륭해요

Thomas 님, Gilbert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Alejandro S. 님, 2024년 3월 22일
Thank you for staying with us and for your preference. We appreciate your feedback. We hope we can welcome you again!

8/10 - 좋아요

Anat

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Check in takes too long, Breakfast is just ok, you get the same food every day
2024년 1월에 7박 숙박함
답변 제공: Angie A. 님, 2024년 3월 18일
Thank you for taking the time to review your stay with us. We apologies if you encountered a few issues, your comments are the most important thing, we regret that we did not follow up on your request., your comments help us to improve, We hope in the future you can give us another opportunity.

10/10 - 훌륭해요

Cedric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy the property being in close proxenity to all areas of interest.
2024년 3월에 2박 숙박함
답변 제공: Angie A. 님, 2024년 3월 18일
Thank you for your preferences, we are glad you enjoyed our hotel, we strive to make our guests feel safe, relax and have a great time with us. We will share your comments with the manager. We hope we can welcome you again.