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The staff is friendly and professional. Ricardo, who is in charge of the hacienda went above and beyond expectations. He made us feel very special as he catered to our needs, assuring the relaxing time we were looking during our stay. The breakfast is made to order with good options. We had the opportunity to reserve the dinners during our stay. The experience was delightful with candles illuminating the dining area, excellent choices for the background music and great service. On top of that...

Solo que se pongan mas atentas las de los servicios. Porque mal entienden. En cuanto a lo que les explica uno. Pero esta limpio son amables y agradables. Y que limpien mas seguido la alberca.

Felt very welcome by the host, Marcos. Was able to do some fishing off the dock and learned a thing or two in his kitchen. Taking home a recipe of his from Spain.

Stayed here on honeymoon. Rented a car and explored the Yucatan using the Hacienda as a base. Wonderful property, the casitas maya are excellent, and the food at the restaurant (especially breakfast) is the best of what the region has to offer. The staff are discrete, almost entirely out of site but quickly in the room to clean up once you leave for dinner, etc. Great place.

Wonderful room, pool, and service! We had the 4 course dinner that was thoughtfully prepared and served in the dining room of the main house. It was so lovely! We just stayed for one night and I wish we could have stayed longer. Google maps led us a little astray for a moment when navigating, but we figured it out!

Family owned and operated, very friendly and helpful. One of the cleanest places we have ever stayed. I definitely recommend this stay.

Incredible place- welcoming, relaxing, beautiful, very quiet with attentive service and good food. Could not be any closer to the water-the door of my little casita was only 50 feet from the Gulf. Beach chairs, beach beds, beach service available. If you’re looking for peace and quiet and time with the sea, this is a perfect spot!

The place is clean and it’s a nice retreat place

Beautiful tropical paradise, beach is white sand with turquoise water. Remote, hidden hotel, with a small restaurant, and it is surrounded by palm trees. You definitely need a car to get there because it is about 1hr 15 mins from Merida. Hotel is clean and staff very friendly.

Lety and Caesar, the owners, were wonderful hosts! Our bungalow was spotless and had everything we needed. We had an issue with our car and Lety called a mechanic for us. The homemade breakfast served outdoors under the palapa was amazing! Lety even shared her lemongrass tea she had brewed that morning. The grounds are beautiful, peaceful and serene. Lovely stay!!

So very clean. Everyone very polite and courteous. Clean clean clean! Best food anywhere, EVER! Only thing i didn't like, should have 2 coffee pods per guest in room every morning.

The staff was very friendly, starting with Aurelio he was very pleasant he made us feel right at home, Guillermo was great & very helpful on giving us direcctions and always making sure we had everything we needed, Ana was very pleasant too, Aurelio has a great staff that knows how to make you feel right at home. and most important i loved their company they are great people to talk to. will definetly return

Great resort, the room was recently renovated. Restaurant was varied and really good, drinks also very nice, staff was friendly, the pool was beautiful and clean, the beach was small but enjoyable, the show was also fun. Only downside was the lack of wifi in the room