Nestled near Gardens by the Bay, Arcadia Hotel is a haven with a restaurant, coffee shop/cafe and dry cleaning services. Guests rave about the hotel's overall condition while enjoying in-room WiFi and perks like luggage storage, concierge services and a 24-hour front desk.
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately SGD 17.70 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Arcadia Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Arcadia Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Arcadia Hotel?
Check-out is at noon.
Where is Arcadia Hotel located?
Located in Kallang, this hotel is within a 15-minute walk of City Square Mall, Mustafa Centre, and Bugis Street Shopping District. Orchard Road and Marina Bay Sands Skypark are also within 3 mi (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Front desk staff lacks understanding and empathy. The room that I expect to have a window does not have one and no other room was available. He then told me to either cancel my reservation (which is non-refundable) or pay for upgrade. He is not even a supervisor or manager. He is the only staff in the hotel and he refused to listen to any reasoning. Since I am not from there and I was not feeling good, I had no choice but to pay for an upgrade. The upgraded room was not even that good. Will not book this hotel in the future.
We got a room that smelled of glue and paint. The reception Eric then got us another room which was bigger. Excellent service. I want to thank Eric personally. Keep up the good work.
The service desk was mostly unmanned, had to keep phoning the mobile number provided at the lobby for service. Cleanliness was so-so, they only cleaned places that is very prominent and the rest was just dusty. Dusts were on the hangers and even on the toiletries in the room. I guess the room was left unused for quite some time. There were renovation works going on nearby so it was kind of noisy and the rooms were not soundproof, could hear clearly the next door talking on her phone.
Was attracted to stay as I saw that the toiletries they provided were from l'occitane and thought it would be a quality stay. But they cut on providing body lotion and handsoap which was clearly shown in their pictures that it will be provided. Especially during this Covid period, I thought handsoap is very crucial since sanitiser was not provided inside the room.
Good thing is, there were many cafes around the hotel which you can explore if you liked cafe hopping.
It was a great experience for a short staycation.
My partner booked for me online with his name even though it should be 2 persons name. Apparently on the website of the hotel we can’t add another guest name. Overall good experience comfortable room.
The room i booked and gotten was clean and spacious for sure even the toilet. But the toilet reminds me of handicapped toilet in shopping malls. Haha. Location wasnt really convenient. Overall its ok, i will consider booking again.
The staffs were extremely attentive and helpful. And the check-in was smooth and swift. Would propose they install a doorbell outside the entrance for guests to call in because not all guests have mobile phone with them. Otherwise, the guests would have to wait outside the main entrance until the receptionist sees them.
Met up my expectations! Good stay. Room was clean, toilet was clean. Room Service was good too. Room was quiet at night, important is nearby got a lot of food restaurant opening at night. Will recommend to my friends n family.
Rhui Heng
Stayed 1 night in Aug 2020
Verified
8/10 Good
Raistlin
Aug 29, 2020
Liked: Cleanliness, staff & service, room comfort
Acceptable for budget overnight staycation
Tried out hotel for a couple staycation away from kids. Accommodations were acceptable but there was noise from neighbouring rooms, sound-proofing wasn't very good. OK for just a night stay for the price.
Check in was a Breeze and delighted that the room was pretty spacious and comfortable to stay in. Ordered food via grab and the concierge was kind enough to bring it to my room. Though I do not think the room is sound proof