숙박 시설 정면
예약 가능 여부 확인

문 호텔 여행 후기

3.5 out of 5
문 호텔
23 Dickson Road, Singapore, SIN

이용 후기

6.8
평점 10 - 훌륭해요. 599개 이용 후기 중 78개" "
평점 8 - 좋아요. 599개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 599개 이용 후기 중 187개" "
평점 4 - 별로예요. 599개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 599개 이용 후기 중 48개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

KUN 님, Seoul

좋아요: 청결 상태, 직원 및 서비스
Fair price, Fair condition
- Fair price, fair room and services. - It's smaller than picture. No windows in room. - Smoking is prohibited but even some people still smokes in their room, seems like can't be handled - About 15mins to MRT station by walk. - Although some problem exists, totally satisfied due to most cheapest price in Singapore.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
객실이 작은것과 아침조식 메뉴의 다양성이 없네요

4/10 - 별로예요

jason 님, j

별로예요: 객실의 편안함
it's not good for sensitive sleepers
there were four young chineses in my room they were incredibly noisy. i warned them to stop it but it was meaningless. they played music, alram clock, chatting loudly etc. if you can sleep everywhere with noisy I recommend this hotel to you. but if you r little nervous, just spend more money and consider other hotels. if there were good roommates in my room it could be good, but as it's random how you are gonna bet.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
구석진 위치
호텔이 좀 음침한 골목길에 위치함. 방은 아주 작음. 창 없음. 아침도 별로임.

8/10 - 좋아요

psh 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한위치
괜찮은 호텔이였습니다.

8/10 - 좋아요

DKIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그럭 저럭 괜찮은 호텔
호텔은 리틀인디아라는 조금은 싱가폴에서 낙후된 지역에 위치. 정말 뉴델리 분위기 나는 곳임. 지하철은 Little India 및 Bugis 역 이용 가능. 여행가방 들고 걷는 것은 매우 무리. 택시타고 리틀인디아 Dickson road 하면 근처까지는 잘감. 주소는 Dickson Rd이나 실제는 다른 길에 있어 택시 기사가 Dickson Rd. 끝에서 많이 헤맴. 그러나 거기거 10m 거리(간판이 안보이니...) 호텔 81 바로 옆에 위치(이건 간판이 잘 보임). 방은 매우 좁고, 창문도 없음. 그러나 있을 것은 다 있는 편임. 인터넷 무료. 그럭 저럭 괜찮은 아침 무료. 직원은 친절한 분이 80% 정도고, 모두 젊은 편임. 시설은 현대적인 모던한 스타일. 이상한 나프탈렌 같은 이상한 소독약 냄새가 자극적이었음. 처음에는 실망이 컷으나 다른 호텔 상황을 알고 좀 익숙해지니 그런데로 괜찮았음. 그러나 잠자는 목적 이외 다른 것은 모두 포기.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인터냇이 안되는 이상한 호텔
정말 추천되어성 안될 호탤입니다.사유는 한두가지가 아니나 그중 무선인터냇이 안되어 이틀치 방값 내구 전 옆의 호텔로 다음날 이른 아침에 가야만 햇읍니다.정말 이해 안갑니다 이런 호텔을 판매하시는것이..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

KOICHI

朝食は貧弱。
朝食付きですが、コーヒーとパンのみと思ってください。期待してはいけません。
2019년 6월에 1박 숙박함

8/10 - 좋아요

Mathilde Guldager

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: Fauzi 님, 2019년 4월 7일
Dear Mathilda, Thank you for your reviewed and stayed with Moon 23 Hotel during your recent visit. Regards Fauzi- Guest Relationships Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Fauzi 님, 2019년 4월 7일
Dear Anonymous, Thank you for staying with us. Regards Fauzi- Guest Relations Manager

6/10 - 괜찮아요

Torgeir

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Fauzi- Guest Relations Manager 님, 2019년 1월 31일
Dear Torgeir, Thank you for letting us know. Regards, Fauzi- Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appreciate it
Maintain your service keep it up
2018년 12월에 3박 숙박함
답변 제공: Fauzi 님, 2019년 1월 2일
Dear Anonymous, Thank you for your stayed with Moon 23 Hotel. Regards, Fauzi- Guest Relations Manager

8/10 - 좋아요

Ng

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Moon 23 Hotel 님, 2018년 12월 30일
Dear M/S Ng, Thank you for your reviewed. Happy New Year. Regards

4/10 - 별로예요

실제 이용하신 고객

Paid 400 bucks for this room. Was expecting a cosy room. Aircond barely worked, bathtub was dirty and there’s no room service.
2018년 10월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 11월 3일
Dear Anonymous, Can you tell us more e.g. room number? Thank you Fauzi- Guest Relations Manager

10/10 - 훌륭해요

Poly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 10월 19일
Dear Poly, Thank you for your 5 Regards

10/10 - 훌륭해요

Sofi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 2박 숙박함
답변 제공: Fauzi 님, 2018년 10월 15일
Dear Sofi, Thank you for your 5 out of 5 review. Regards, Fauzi- Guest Relations Manager

6/10 - 괜찮아요

Margaret

좋아요: 청결 상태, 객실의 편안함
Room was very small, and staff was not very friendly. Booked on hotels.com an it was stated that there was 2h late check out, but staff said there was no late check out. Latest check out will be 1pm only, when it should have been 2pm. Room was very cozy, but lights was flickering, changed one bulb, but another bulb started flickering. Room was smaller than expected, but cozy and nice design.
2018년 10월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 10월 8일
Dear Margaret, Sorry to hear that our staff disappoint you. Thank you for letting us your feedback. Regards, Fauzi- Guest Relations Manager

6/10 - 괜찮아요

KirstinH 님, Los Angeles

Superficially cute hotel. Not very clean. Staff ok.
2018년 9월에 1박 숙박함
답변 제공: Fauzi- Guest Relations Manager 님, 2018년 9월 18일
Dear KirstinH, Thank you for your review. We'll work on your feedback. Regards, Fauzi- Guest Relations Manager

4/10 - 별로예요

Ellen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
交通方便
飯店隔音很差，很吵雜，服務人員服務怠慢，房間內沒吹風機，問了4次才有。 房間很小，對外沒風景。
2018년 4월에 2박 숙박함
답변 제공: Fauzi 님, 2018년 5월 4일
Hi Ellen, Thank you for sharing with us. Fauzi- Guest Relations Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Not worth the price
For that price is possible to find hotels in better locations and condition. Rooms are a bit small, manageable, but isn't clean. Walls needs paint and small insects such ants are part of the design I guess. Stuff is nice and helping.
2018년 4월에 6박 숙박함
답변 제공: Fauzi 님, 2018년 5월 2일
Dear Anonymous, Sorry to hear that you are not happy with your stayed. Can you provide us with the room number that you're put up during your stayed? Thank you, Fauzi- Guest Relations Manager

2/10 - 너무 별로예요

Abdul 님, usa

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor no air condition, very poor service, no good lights in room, bathroom shower water falls out everywhere, ants in room no safetylocks in room, I will not recommend this hotel to anyone room very small no ventilation. The local authority should close this Hotel.
2018년 4월에 5박 숙박함
답변 제공: Fauzi 님, 2018년 4월 18일
Dear Abdul, Thank you for your feedback. Fauzi- Guest Relations Manager

8/10 - 좋아요

calvin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Suite, but improvement for bedroom needed.
Great Suite. Good location. But more needs to be done regarding the bedroom. Saw others commented ants on bed and it's true. There were ants! Probably require curtain on the door too. Too bright during the day!
답변 제공: Fauzi 님, 2018년 4월 10일
Dear Calvin, Thank you for your feedback, We have noted of your comment and will improve on it. Regards, Fauzi- Guest Relations Manager

6/10 - 괜찮아요

corinne 님, singapore

좋아요: 청결 상태, 직원 및 서비스
Staff are friendly and location is near mrt.
Friendly staffs and simple breakfast for the morning. Room and toilet are clean.
2018년 4월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 4월 9일
Dear Corinne, Thank you for your valuable feedbacks. Fauzi- Guest Relations manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the room was advertised as the mini hot tub outdoors filled up with water, however to my dismay it was not even close to what was advertised. spent nearly an hour trying to fill it up, the stopper kept opening up and releasing water. the entire reason i booked the room was because of that mini hot tub but was not able to use it in the end
답변 제공: Fauzi 님, 2018년 4월 4일
Dear, Sorry that our room was not up to your satisfaction. Thank you for letting us know. Fauzi- Guest Relations Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
隔音不好，房間小也有螞蟻，cp值不高
답변 제공: Fauzi 님, 2018년 4월 2일
Dear, Thank you for your feedbacks. Regards, Fauzi- Guest Relations Manager

2/10 - 너무 별로예요

randy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Fauzi 님, 2018년 4월 11일
Dear Mr Randy, Thank you for letting us know if your unhappiness. Can you elaborate more for us to improve on it. Thank you Fauzi- GUest Relations Manager

8/10 - 좋아요

Yue Xi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Okay for stayca
Simple hotel, cozy
2018년 1월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 2월 19일
Dear Yue Xi, Thank you for your review and stayed with us. Regards, Fauzi- Guest Relations Manager

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed infested with ants
Bed was infested with ants. Told the staff to change our sheets, she said that she will send her colleague to to check it out. Hours later when we returned, our bed was not touched at all. We ended up killing those ants ourselves.
2018년 2월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 2월 14일
Hi Rachel, If its possible to let me know the room number? Thank you. Fauzi- Guest Relations Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smoky rooms
A very disappointing stay. Terrible, smoky rooms. Avoid!
2018년 1월에 1박 숙박함
답변 제공: FO 님, 2018년 2월 3일
Dear Anonymous, Sorry that our room did not meet your standard. If is possible to let us know the room number? Thank you Front Office Agent

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely bad experience
Room was not clean, jacuzzi was very dusty and dirty, carpet was filthy. Shower head was broken. Balcony lights were flickering. For a room of highest calibre, $450 a night, a proper housekeeping and maintenance should be done and checked prior to check in. Check in was nothing to mention about, just a usual routine with no interaction, which i did not really care about, even if other similiar boutique hotels have done better. Staffs are leaning and chatting in front of the only check in counter. Was really a very bad experience. Could not even be bothered to request or feedback the issues to be rectified as it would take at least a couple of hours even if remedies were rendered effectively, which i doubt so. I was from the hotel industry, and have rotated through all departments of a hotel as an associate management. And i am confident to say that i am familiar with hotels in singapore, be it international chains or local boutique hotels. There are much better boutique hotels out there in singapore, with pricing only 70% of Moon23 in the same category, with exactly the same in room facilities and size and they are well maintained and at the very least, clean. Perhaps managment are only interested in ROI and cant be bothered about proper maintenance and discipline of a property. Not going to stay back there again, and would not recommend to friends.
2017년 12월에 1박 숙박함
답변 제공: Fauzi 님, 2018년 2월 19일
Dear Anonymous, Thank you for your review and your stayed with us. Regards, Fauzi- Guest Relations Manager

8/10 - 좋아요

edbert

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice room with weak aircon
Location is okay, very near to shopping centers. Room is also spacious but the problem is the weak air conditioning system. It is hot inside the room. Buffet breakfast is also nice.
2017년 12월에 1박 숙박함
Dear Elbert, Thank you for your feedback. We’ll look into it. Regards, Moon 23 Pte Ltd

8/10 - 좋아요

Ang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
A nice budget hotel. Still look new because is less than 3 years. Overall acceptable for the price. Location was fantastic for food and walking distant 5 to 10min to Mustafa, Bugis, Sim Lim Tower and Sim Lim Square.
2017년 10월에 1박 숙박함
Dear Ang, Thank you for your compliment. Regards, Moon 23 Hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
2017년 7월에 4박 숙박함
Thank you for your feedback. Moon 23 Hotel

4/10 - 별로예요

wtf 님, uk

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst stay so far
decent and many room fr improvement
2017년 10월에 1박 숙박함
thank you

2/10 - 너무 별로예요

panchamukhi

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very small room and breakfast was not good.
I don't why you mentioned 4 star for this.... Looks like they don't meaning of 4 star hotel...
2017년 10월에 3박 숙박함
Dear Panchamukhi, Thank you for your feedback, Regards, Moon 23 Hotel

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Nicht empfehlenswert
Das Hotel liegt in einer schrecklichen Gegend, Little Indie ist glaube ich das schlechtesten und dreckigste Viertel in ganz Singapur. Die nächste U-Bahn Station ist nur ca. 2 Gehminuten entfernt. Das Zimmer war sauber, trotz Fenster aber ziemlich dunkel - ich glaube wir hatten Glück, dass wir ein Zimmer mit Fenster hatten. Es sind sehr kleine Zimmer! Man kann sich gerade mal umdrehen, sich zu zweit in dem Zimmer zu bewegen wird dann schon zur Herausforderung. Das Team war freundlich und hilfsbereit.
2017년 9월에 3박 숙박함
답변 제공: housekeeper 님, 2017년 11월 10일
Dear, Thank you for your feedback, regard, Moon 23 Hotel

8/10 - 좋아요

Mack 님, Tokyo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Favorite Hotel
It was the first trip to Singapore for me, and this hotel was the best choice because of the cleanliness & good access. It is located near the MRA station (Rochor), a walking distance from Mustafa centre & local restaurants. Only thing I concern was the ants from in-room sink. Some small ants was spotted on the desk, too. The staff was kind enough to keep my luggage after checkout. A new MRT station is under construction near the hotel, so it would be more useful.
2017년 9월에 2박 숙박함
답변 제공: Moon 23 님, 2017년 11월 8일
Dear Mack, We noted of seeing ants in your room and we are sorry for the issue that you face during your stayed. Thank you for your feedback. Regards, Moon 23 Hotel

8/10 - 좋아요

Chia Yung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 7박 숙박함
Dear Chia Yung, Thank you for your feedback. Moon 23 Hotel.

4/10 - 별로예요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Simply no windows, ants, shower, thin walls and toilet in same space. And as mentioned, very loud sudden noise when changing tv channels
2017년 9월에 1박 숙박함
Dear John, Thank you for your feedback. Moon 23 Hotel.

8/10 - 좋아요

CHUANYU

좋아요: 청결 상태, 직원 및 서비스
住宿感覺
房間太小，隔音太差
2017년 9월에 1박 숙박함
DEar Chuanyu, Thank you for your feedback. Moon 23 Hotel

6/10 - 괜찮아요

Tiger 님, HK

별로예요: 숙박 시설 상태 및 시설
平價之選
步行到MRT DT14約15分鐘，直去機場。 附近也有地道食店。 服務員正常。 書枱底好像很難清潔，有點蟲咬的感覺

8/10 - 좋아요

Nurul Shahirah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Room, Service
Booked the 'Romantic Suite with Outdoor Hot Tub, City View'. I personally thought it was a tad too pricey, but I guess it's alright if you want to splurge once in awhile. Probably because it was a last minute booking & I assume I had the last room(?). Service was on the down side. Seemingly rude Front Desk Receptionist who did not know how to basically smile. This made me think it was a total waste having to pick this hotel, for the amount I paid for only 1 night. Breakfast was nothing special either. Then again, my partner & I enjoyed our stay in our room - luckily.
Dear Ms Shahirah, Glad to know that you like our room and unfortunately my service team was rude during your stayed. My sincere apology to you and your partner for the service standard given to you during your stayed with us. Your feedback is important to us as we take your feedback seriously and the staff(s) concern will be spoken to and necessary action will be taken. Thank you and have a nice day ahead. Regards Fauzi- Guest Relations Manager

2/10 - 너무 별로예요

Rachel Loh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Feedback on the hotel.
Will not recommend, for this amount ($150+) i can go for somewhere else nicer. Slept halfway and the electricity went off. No hot water at all. Slow staff, called the front desk so many times no answer when i needed help. Waste of my time. Definitely no way that I will come back.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
服務親切的飯店
飯店人員很樂意幫助顧客，並且協助溝通確認水上飛機搭乘時間。我們住的房間在三樓，沒有電梯，但飯店人員會協助搬行李。美中不足的是，大開三樓的門後，先進入共用客廳，左邊有兩間房間，我們是其中一間。隔音效果並不好，所以如果有人在客廳聊天吃飯，是會影響到的。需要注意的是，早餐如果有提供瓶裝水，是需要收費的。
Dear Valued Guest, Thank you for your feedbacks. Team Moon 23

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스

8/10 - 좋아요

Chin hung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
迷你精品洒店
飯店房間比較小 非常乾淨舒適 早餐很好吃 服務人員很稱職
답변 제공: General Manager 님, 2017년 3월 14일
Dear Chin Hung, Thank you for your valuable feedback. Moon 23

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
1st and 2nd comparison
my 1st stay and this stay was a huge different. room was small and not enough charging port. tv will sudden blast volume when changing channel
답변 제공: General Manager 님, 2017년 3월 14일
Dear Valuable Guest, Sorry to hear that you did not have a good stayed at Moon. We have work out the TV issue in the room and thank you for your valuable feedback. Moon 23

4/10 - 별로예요

tim

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overpriced and a bit grotty
Not worth staying here for the price. Better alternatives nearby. Grotty room: caters to large groups on budget travel packages rather than individuals

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay here...
Worst hotel I have ever stayed in. Why this place is rated at 3.5 I will never know.. whoever votes this higher than 1 is dillusional. Rude staff. Dirty and incredibly small rooms. Horrible bed. Unedible breakfast. Just an all round terrible experience. Not to mention the price at a 50% discount was still way too much for this place. I feel sorry for anyone who paid full price to stay here. Dont waste your time or money on this hotel.