예약 가능 여부 확인

퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
4230 S Lakeport Street, Sioux City, IA

이용 후기

6.6
평점 10 - 훌륭해요. 463개 이용 후기 중 100개" "
평점 8 - 좋아요. 463개 이용 후기 중 133개" "
평점 6 - 괜찮아요. 463개 이용 후기 중 92개" "
평점 4 - 별로예요. 463개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 463개 이용 후기 중 70개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I walked into the room and almost ran into a chair, just opening the door the space where the ironing board and iron were supposed to be broken. The ironing board wasn’t fully collapsed for whatever reason there was tape up from when they painted there was paint on the shower curtain and the light switch and several other splatters other places The headboard was dusty. There was no clock. There was no TV guide.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Andrea,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 - 좋아요

Francisco

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Francisco,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

Clare

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I like everything
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Clare,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - 좋아요

CARRIE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked pet friendly and charged me 20 dollars per Dog when in the room it says 10 dollars per dog. The pipes were busted and there was no hot water for bathing, there was no soap, no shampoo. Breakfast has two slices of bread and some eggs that were not edible. Was very very disappointed. Not what I would expect for $140 Canadian. Will not be back.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 15일
Dear Carrie,We are delighted that you decided to stay with us at Quality Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Alyssa

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Alyssa,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - 훌륭해요

John 님, N Sioux City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mike is a great owner/operator and genuinely cares about his guests and the community. They put out a nice spread for the free breakfast.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear John,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 - 너무 별로예요

Tony

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Tony,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This was the worst hotel I’ve ever stayed at and I would never recommend anyone to this hotel. Our room was absolutely appalling if I was able to find another hotel for the weekend I would have left. The curtains were falling down, microwave needed cleaned, tub was extremely dirty & the comforter was stained. The best thing about the room was the refrigerator kept the drinks very cold.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
Dear Elizabeth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Farah

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Farah,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 - 너무 별로예요

Farah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nightmare run
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Farah,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 - 좋아요

Farah

별로예요: 직원 및 서비스
The staff be knocking at the door like the police Almost as
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 17일
Dear Farah,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 - 좋아요

David

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was good
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 11일
Dear David,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 - 별로예요

Sophia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was blue gunk under the bathroom sink, the old room key was still there,it just felt dirty.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Sophia,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 10일
Dear Elizabeth,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 - 괜찮아요

Tanya

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Tanya,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 - 좋아요

Felisha

2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Felisha,Thank you for choosing us at Quality Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 - 괜찮아요

Macee

출장 여행, 반려동물 동반 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
When I went to check in they told me they moved my room to a pet room, which the furniture had stains and chewed up, stains on the bed and did not look like it was cleaned. Then it was told to me on the phone money per night for pets, at check in they had me pay more than what was told even after I told them I called to confirm and informed them of my two pets coming and didn’t relay any of this information to me. For paying over 100$ extra for my stay I would have expected the room to look and smell so much more better!!!
답변 제공: General Manager 님, 2024년 1월 13일
Dear Macee,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 13일
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 - 좋아요

OAKLY

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 28일
Dear Oakly,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not really satisfied
The staff were nice and helpful but the hotel needs a good cleaning and needs some major repairs. I had to switch rooms because of broken things, my blankets and towels had holes in them. The fridge didn’t work the microwave cabinet was broken. Lamps didn’t work. Tv remote didn’t work, the shower was dirty, the air filters in the A/C unit were disgustingly dirty, bathroom door was broken and they taped and stapled it with office supplies. Breakfast was ok.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 14일
Dear Guest,Thank you for choosing us at Quality Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - 너무 별로예요

Audre'y

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Guest,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 - 괜찮아요

Saaida

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
refrigerator was broke breakfast was cold
답변 제공: General Manager 님, 2023년 11월 21일
Dear Saaida,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - 좋아요

Tanya

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was ok
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Tanya,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Walter

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 1일
Dear Walter,We are delighted that you decided to stay with us at Quality Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 - 좋아요

patricia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
OUR STAY
Breakfast was good but milk was sour in both containers. Didn’t feel too good after I took a sip?😩 Bed was comfortable and nice shower. No Kleenex or extra TP. Curtain was partially off track and one lamp shade needs to be replaced. Overall our stay was fine with these minor details.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 1일
Dear Patricia,It was great to have you staying with us at Quality Inn & Suites and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - 훌륭해요

Ben

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Ben,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - 훌륭해요

Peggy 님, Pittsburgh

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 18일
Dear Peggy,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 - 별로예요

Karla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The general appearance was cute and modern. The facility was very dirty unvaccumed, floors were not swept, unmapped floors. Every horizontal surface had layers of dirt, vertical services were spotted with splash and finger prints. Upon arriving in our room it smelled and refrigerator was propped open and being defrosted. The smoke detector was beeping and the lock was falling off the wall. When we complained to the front desk we were offered another room to move to with no help from staff because there was only one staff on duty. We are elderly and mobility challenged so it was difficult at best. The beds were comfortable and we slept well in them.
답변 제공: General Manager 님, 2023년 10월 16일
Dear Karla,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Susan

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Seemed like it needed updateded. Many of the lower level windows were cracked open and no screen covering them. Breakfast was not the best. Equipment was dated and didnt seem to work real well...ex waffle iron burnt the waffles, OJ machine leaked.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Susan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 - 괜찮아요

Clint

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Clint,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 - 별로예요

Nathan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was a wreck. Room climate unit display was broken. Refrigerator sounded like it was gonna break. Light fixtures weren’t working. Etc. It was a place to stay for under $100/night. But DEFINITELY will NOT be staying there again.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Dear Nathan,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 - 좋아요

Jason

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Jason,It was great to have you staying with us at (hotel) and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 - 너무 별로예요

Rick

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Towel rack in bathroom falling off,hallway dirty Lady at desk was more concerned with playing on computer than helping customers
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Rick,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 - 별로예요

Richard or Eileen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is typical of my experience with Choice Hotels properties. It is poorly maintaned; not clean or fresh smelling in the rooms or common areas; and the sense of being appreciated or cared for is utterly missing in every regard. When the toilet seat is so loose that it's about to fall off, the bathroom doors don't lock, lights don't work, electrical outlets no longer hold what's plugged into them, the security system for the entry doors is totally destroyed, and management is so cheap that they feel they must reuse and reuse the key card envelopes, you can tell customers are not the priority.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 23일
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Love the front desk people however the rude loud knocking trying to open the door people at 9-10 in the morning when checkout is at 11 is VERY irritating. I was told I didn't have a sign on my door handle...ok where's the sign then? There wasn't nor has there ever been one the many times I've stayed there. I think that's the one thing that will get me to consider somewhere else if not changed. We know when checkout is, there's no need to be waking people up 2 hours prior!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 12일
Dear Tami,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 - 별로예요

Vickie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
So so
The room was comfortable but crumbs on the nightstand, no coffee for the coffee maker. One package of sugar, etc was opened. I had to go to the deck because the tv wasn’t working. They walked into my room and flipped a switch for the tv to work. We could not take breakfast to the room.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 28일
Dear Vickie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 - 괜찮아요

Traci

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shocking, Holy, darkness
Nothing like electrical wires exposed from the lamps on the wall. Holy screen and curtains. Puddy keeping the tub from leaking. Light in bathroom shutting off because the switch is on a timer (instead of the fan) and the fan is turned on by the rhe light switch- really fun getting out of tub in the dark and praying you do not fall to turn on light. Other than that it was good!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Traci,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 - 너무 별로예요

Whitney

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There are better cheap options!
The room smelled like a musty basement. The furniture was slightly and there was a dried booger wiped on the wall. The grate in the bathroom was hanging off. There is no food allowed out of the dining room and the staff sit and watch everyone eat. The door to the room had to be shouldered in order to open. Also... they don't provide washcloths. But in the grand scheme of things that wasn't a big deal. Plus the TV had a very large dark spot that impacted the ability to watch it. I've never stayed somewhere this trashy. Just dirty and gross.
The booger 🤢
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Whitney,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - 좋아요

Jean-paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 28일
Dear Jean,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 27일
Dear Tami,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Michael 님, South Bend

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and good breakfast.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Dear Michael,Thank you for choosing us at Quality Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Dear William,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Rex

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was excellent
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 14일
Dear Rex,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Kassy

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 13일
Dear Kassy,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - 좋아요

Ellen

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Dear Ellen,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear Matt,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 - 별로예요

Linda

연인과의 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a leek in the bathroom. And we had to use all of our towels to soak up the water. Which made the room smell like mold and mildew. When i told management they did nothing. We did not get our room cleaned or towels replaced. Then I told managment again and they did nothing. So when we came back that evening I asked for another and the gentlemen behind the counter was able tongive us a new room. With the first room we had to walk through people just hanging out smoking and drinking outside the hotel. So it did get a little unsafe. Overall it was not a place I will ever stay again.
2023년 7월에 5박 숙박함
답변 제공: General Manager 님, 2023년 8월 6일
Dear Linda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - 훌륭해요

Tami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 4일
Dear Tami,We are delighted that you decided to stay with us at Quality Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - 괜찮아요

Ladybird

출장 여행, 가족 여행
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 3일
Dear Ladybird,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 - 좋아요

william

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
worked well for our schedule
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 1일
Dear William,We loved having you stay with us at Quality Inn & Suites. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager