외관

홀리데이 인 익스프레스 & 스위트 수폴스 앳 엠파이어 몰, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 895개 이용 후기 중 492개" "
평점 8 - 좋아요. 895개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 895개 이용 후기 중 58개" "
평점 4 - 별로예요. 895개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 895개 이용 후기 중 14개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jacob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was as it should be.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Cheryl K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Noisy guests above us. Woke us up after we went to bed and again this a.m.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Janell 님, Bottineau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff could be friendlier
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked here after I saw the condition of a different hotel I have paid for. I should have known holiday inns are always the best hotels to stay at when travelling. They never disappoint! Breakfast and coffee were excellent, rooms was so clean and bed was comfy and I slept well. Thank you for never disappointing me, I learned my lesson!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kevin

연인과의 여행
We really enjoyed our stay! There were some blood stains on the sheets and pillow cases - seems like the housekeeper had a bleeding finger and got some very small blood spots on a few things in the room. Otherwise, it was a great stay!
2024년 3월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 3월 13일
Kevin- I am delighted to hear that you enjoyed your stay! Thank you for taking the time to share your experience. I have followed up with the housekeeper who cleaned your room and with our executive housekeeper to insure that other guests do not experience the same issue you did. Thank you so much for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again in the future!

10/10 - 훌륭해요

Susan 님, Sloan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very accomodating when i had to extend my stay
2024년 3월에 2박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 3월 9일
Susan- Thank you so much for taking the time to share your experience. I am delighted to see that you enjoyed your stay and that our staff was able to assist you. Thank you for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again.

10/10 - 훌륭해요

Hagel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing we hated was the smell of pot in the hallway
2024년 3월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 3월 7일
Hagel- Thank you for taking the time to share your feedback. We are delighted to see that you enjoyed your stay. I am very sorry to hear that you were inconvenienced by the odor in the hallway. Thank you for letting us know. We will certainly follow up as this is a 100% non-smoking property. Thank you for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again!

8/10 - 좋아요

Jeffrey 님, Hinton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 3월 6일
Jeffrey- Thank you for taking the time to share your feedback and for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again!

10/10 - 훌륭해요

Ing Luis

2024년 2월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2024년 3월 28일
Ing Luis- Thank you so much for taking the time to share your feedback! We are delighted to see that you enjoyed your stay. Thank you for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again.

10/10 - 훌륭해요

Edwin

2024년 1월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2024년 3월 28일
Edwin- Thank you so much for taking the time to share your feedback! We are delighted to see that you enjoyed your stay. Thank you for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again.

4/10 - 별로예요

Eric

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 1월 22일
Eric- I am so sorry to see that it appears as though you did not enjoy your recent stay with us. Please feel free to reach out to me at the property directly with any suggestions on how we could have improved your experience. Thank you for choosing to stay with us, and we hope that you will give us another opportunity to provide excellent service and a great stay.

2/10 - 너무 별로예요

Jaclyn

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Heater in room was very loud. Informed of and wanted me to change rooms @ 3am.
2024년 1월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 1월 16일
Jaclyn- I do apologize that your stay was less than satisfactory. Unfortunately, with the record setting cold temperatures, we have experienced some issues with our heaters. I also apologize that we do not have 24 hour maintenance staff available to assist in these situations. I do however feel that my front desk staff did their best to resolve this issue so that you could comfortable rest of your stay. Please feel free to reach out to me directly with any suggestions on how we could have better handled this situation. I appreciate you choosing to stay with us, and we hope that you will give us an opportunity to provide you with a much better experience.

4/10 - 별로예요

Yurisan

2024년 1월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 2월 27일
Yurisan- I am so sorry to see that you did not enjoy your recent stay with us in Sioux Falls. Please reach out to me directly at the property to let us know what issues you experienced and how we could have improved your experience. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Melody

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 1월 15일
Melody- We are thrilled to see that you enjoyed your stay with us during your recent visit to Sioux Falls. I am glad that you enjoyed our friendly and hospitable staff. Thank you for choosing to stay with us. We hope to see you again!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Cindy

2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 1월 22일
Cindy- Thank you so much for taking the time to share your valuable feedback. I am delighted to see that you enjoyed your stay! We appreciate you choosing to stay with us during your recent visit to Sioux Falls.

10/10 - 훌륭해요

Charles

2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2024년 1월 1일
Charles- We are delighted to see that you enjoyed your stay! Thank you for taking the time to share your feedback, and for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 25일
Christopher- Thank you so much for taking the time to share your feedback. We are delighted to see that you enjoyed your stay, and we hope to see you again!

10/10 - 훌륭해요

Cayla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 20일
Cayla- Thank you for taking the time to share your feedback! We are delighted to see that you enjoyed your stay with us, and we hope to see you again. Thank you for choosing to stay with us during your recent visit to Sioux Falls.

10/10 - 훌륭해요

Jacalyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 19일
Jacalyn- Thank you so much for choosing to stay with us during your recent visit to Sioux Falls! We are delighted to see that you enjoyed your stay with us, and we hope to see you again.

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 12일
Thank you for taking time to share your experience, Andy. We appreciate you choosing to stay with us during your time in Sioux Falls.

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, was only there overnight but was easy to get to,easy to check in and has a good breakfast.
2023년 11월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 12일
Brian- Thank you for taking the time to share your experience. I'm delighted to hear that you found us easy to get to, experienced an easy check-in, and enjoyed our excellent breakfast service. Thank you for choosing to stay with us during your visit to Sioux Falls.

6/10 - 괜찮아요

Mykel

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Staff was nice, breakfast was good, but our carpet was filthy! Might be a pet friendly hotel??? I didn’t bring a pet and would not expect to see poop marks on the carpet. There were 2 right where we would need to stand in front of the sink and looked like they hadn’t been scrubbed (so not just a stain) Shower curtain wasn’t long enough to stay in tub easily and toilet wasn’t level with the floor so when you sat it rocked forward and when stood up rocked back.
2023년 11월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 12월 12일
Mykel- Thank you so much for taking the time to share your experience during your stay with us in Sioux Falls. I appreciate you bringing these maintenance issues to our attention. While I appreciate your concern that the stains on your floor were poop, they were actually hair dye that a previous guest had spilled. (We are not pet-friendly, and accept only service animals as required by the Americans with Disabilities Act.) We were waiting on replacement floor tiles, and have since replaced the stained ones. I have had our maintenance and housekeeping departments address your concerns with the length of the shower curtain, and the toilet. I am delighted to hear that you found the staff nice, and that you enjoyed our breakfast. I apologize for the issues you experienced during your stay, and hope that you will give us the opportunity to serve you again in the future. Please feel free to reach out to me directly with any further questions or concerns. Thank you!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the hot tub and convenient location. Room was clean, would stay again!
2023년 10월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 10월 30일
Kimberly- Thank you for taking the time to share your valuable feedback! I'm delighted to hear that you enjoyed the hot tub and our location. We would love to see you again. Thank you for choosing to stay with us during your visit to Sioux Falls!

8/10 - 좋아요

Sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 10월 16일
Sheri- Thank you for taking the time to share your feedback. Please feel free to reach out to me directly at the property with any suggestions on how we could have improved your experience. Thank you for choosing to stay with us during your visit to Sioux Falls!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean hotel with everything you need. Ill be back.
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 10월 16일
Steven- Thank you so much for taking the time to share your valuable feedback. I'm delighted that you enjoyed your stay, and we look forward to seeing you again!

4/10 - 별로예요

Marilyn

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
The bathrooms had no ventilation system whatsoever and mold, was growing on the wall. The beds were not comfortable. The mattress on the pullout couch was nothing more than a smashed piece of cloth, which no one would want to sleep on very disappointed in this stay, and the price did not support the amenities.
2023년 10월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 10월 9일
Marilyn- Thank you for taking the time to share your feedback. I am very sorry to hear that you were disappointed in your stay with us. I can assure you that I have personally inspected the room in which you stayed. The ventilation system is functioning exactly as intended, and there is absolutely no sign of mold anywhere in the bathroom or guest room areas. I also inspected the mattress on the pullout sofa. It is one of our newer, standard 4" pullout mattress.I do apologize that you were dissatisfied with the price; however, our rates are extremely in line with other properties in the area and the rate that you paid is standard for a sold out weekend rate. Please feel free to reach out to me directly at the property, should you with to further discuss your stay. Thank you for choosing to stay with us during your time in Sioux Falls.

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a nice place to stay. This hotel is pretty much in the center of everything that we do which makes it a convenient place to stay.
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 10월 3일
Bill- Thank you so much for taking the time to share your valuable feedback. I am delighted to hear that you always enjoy your stay with us, and that you appreciate the convenient location. Thank you for choosing to stay with us during your visits to Sioux Falls, and we look forward to seeing you again.

2/10 - 너무 별로예요

John

2023년 7월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 10월 30일
John-I am disappointed to see that it appears you did not enjoy your stay with us. Please reach out to me directly at the property so that I am able to address any issues you may have encountered. Thank you.

8/10 - 좋아요

La Vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Billing
My stay was great but some reason hotels.com has went downhill when it comes to overcharging, pending charges and inaccurate billing even before our arrival multiple times!
2023년 9월에 2박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 26일
La Vegas- Thank you for taking the time to share your valuable feedback. I do apologize that you are frustrated with hotels.com and I will forward your frustrations to them. I am however delighted to see that your stay with us was great. We thank you for choosing to stay with us during your time in Sioux Falls, and we hope to see you again!

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to, clean and not overly noisy
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 25일
Lawrence- Thank you for taking the time to share your valuable feedback! I'm glad to hear that you found our property clean, quiet, and easily accessible. We appreciate you choosing to stay with us during your recent visit to Sioux Falls, and we hope to see you again.

8/10 - 좋아요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping and front desk were very pleasant and helpful.
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 25일
William- Thank you so much for taking the time to share your experience! I am delighted to hear that you enjoyed our helpful and pleasant staff. Thank you for choosing to stay with us during your recent visit to Sioux Falls. We hope to see you again!

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check-In
We arrived a little early and our room was ready! Everyone was very helpful and knowledgeable which made check-in very easy!
2023년 9월에 2박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 20일
Linda- Thank you so much for taking the time to share your valuable feedback! I'm delighted to see that you had a wonderful stay, and found our staff knowledgeable and helpful during the check-in process. I'm glad we were able to get you into your room early. Thank you for choosing to stay with us during your visit to Sioux Falls. We hope to see you again!

8/10 - 좋아요

MaryBeth

가족 여행
좋아요: 편의 시설/서비스
Ok
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 12일
MaryBeth- Thank you for taking the time to share your feedback! Please feel free to reach out to me directly at the property with any suggestions on how we could have improved your guest experience. Thank you for choosing to stay with us during your time in Sioux Falls.

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 9일
Melody- Thank you for taking the time to share your valuable feedback! I am delighted to see that you enjoyed your stay, and we thank you for choosing us during your visit to Sioux Falls. We hope to see you again!

6/10 - 괜찮아요

Tom

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Overall it wasn’t a bad stay, hotel is dated and bathroom fixtures were loose and ready to fall off. As soon as we got into the room it smelt like dog and for a family that doesn’t have pets it was pretty strong.
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 9일
Tom- Thank you for sharing your valuable feedback. I am sorry to hear of the issues you experienced during your stay, and our maintenance department is addressing them immediately. We thank you for choosing to stay with us during your visit to Sioux Falls. We hope to have the opportunity to serve you again.

10/10 - 훌륭해요

Alfred 님, Colorado Springs

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is easy to get to, has good dining close, is close to shoppin. very helpful and courteous staff
2023년 8월에 3박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 9월 15일
Alfred- Thank you for taking the time to share your valuable feedback! I'm delighted to see that you found our staff courteous and helpful, and that you enjoyed our location. Thank you for choosing to stay with us during your time in Sioux Falls. We hope to see you again!

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 9일
Susan- Thank you for taking the time to share your valuable feedback! I am delighted to see that you enjoyed your stay, and we thank you for choosing us during your visit to Sioux Falls. We hope to see you again!

8/10 - 좋아요

Christi

2023년 9월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 22일
Christi- Thank you so much for taking the time to share your feedback! I am glad to see that you enjoyed your stay with us. Please feel free to reach out to me directly at the property should you have any suggestions on how we could have improved your experience. Thank you for choosing to stay with us during your visit to Sioux Falls. We hope to see you again!

8/10 - 좋아요

Heather

2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 22일
Heather- Thank you so much for taking the time to share your feedback! I am glad to see that you enjoyed your stay with us. Please feel free to reach out to me directly at the property should you have any suggestions on how we could have improved your experience. Thank you for choosing to stay with us during your visit to Sioux Falls. We hope to see you again!

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Kids loved the pool and hot tub. The free breakfast was one of the better ones we’ve had too.
2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 8월 24일
Andrew- I'm delighted to see that you enjoyed your stay with us during your time in Sioux Falls! Thank you for taking the time to share your valuable feedback. We hope to see you again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 8월 22일
Thank you for taking the time to share your feedback. I am disappointed to see that it doesn't appear that you enjoyed your stay as much as we would have hoped. Please feel free to reach out to me directly at the property with any suggestions on how we could have improved your experience. Thank you!

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 8월 22일
Kristin- Thank you for sharing your feedback! I'm so glad to see that you enjoyed your stay with us during your time in Sioux Falls. Please come visit us again!

8/10 - 좋아요

susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice breakfast and the staff who was setting it up was sooo very kind and friendly, made a wonderful start to the day
2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 8월 22일
Susan- Thank you so much for taking the time to share your valuable feedback! I'm delighted to see that you enjoyed the hospitality of our excellent breakfast staff. I'm glad to hear that they started your day out right. Thank you for choosing to stay with us during your time in Sioux Falls.

10/10 - 훌륭해요

David

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, awesome breakfast Shower curtain was too short and floor was wet after showering
2023년 8월에 3박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 8월 16일
David- Thank you so much for taking the time to share your experience. I'm very glad that you enjoyed our expansive breakfast options and that you thought the hotel was nice. We are working to find longer shower curtains to hopefully avoid future issues with water getting on the bathroom floors, and I appreciate you bringing this issue to my attention. Thank you for choosing to stay with us during your visit to Sioux Falls! We hope to see you again.

10/10 - 훌륭해요

George

2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Mananger 님, 2023년 9월 9일
George- Thank you for taking the time to share your valuable feedback! I am delighted to see that you enjoyed your stay, and we thank you for choosing us during your visit to Sioux Falls.

8/10 - 좋아요

Kendra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were able to check in early since our room was ready, which was nice. The carpets need to be shampooed, but other than that, was a decent room.
2023년 7월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 8월 9일
Kendra- Thank you so much for taking the time to share your valuable insight! I am sorry to hear that you were disappointed in the carpets. We are currently having the carpet in the entire building shampooed, which will hopefully alleviate this issue moving forward. I am very glad to see that we were able to accommodate you with an early check-in, and I do hope that you will visit us again. Thank you for staying with us during your time in Sioux Falls!

10/10 - 훌륭해요

eyob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like safe and quiet
2023년 8월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 8월 7일
Eyob- Thank you so much for taking the time to share your feedback! I am glad to hear that you enjoyed your stay with us, and found the property safe and quiet. We appreciate you staying with us during your time in Sioux Falls. We hope to see you again!

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great location
2023년 8월에 2박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 8월 7일
Donald- Thank you for taking the time to share your valuable feedback! I am so glad to hear that you enjoyed your stay and the great location of the hotel. We hope to see you again, should your travels return you to Sioux Falls.

10/10 - 훌륭해요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great date night stay
Overall a good night stay, front desk was very nice and got me my room key quickly. Breakfast was great! Pillows were so soft as well.
2023년 7월에 1박 숙박함
답변 제공: Anna Kate, General Manager 님, 2023년 8월 2일
Deanna- Thank you so much for taking the time to share your valuable feedback! I'm delighted to hear that you experienced a speedy check-in, and that you enjoyed our breakfast and comfortable pillows. Thank you for choosing to stay with us during your time in Sioux Falls. We hope to see you again!