Dear 최고의 위치,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the room, breakfast and cleanliness are appreciated. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

We are delighted to hear that you had an exceptional stay with us here at The Victoria Hotel. We hope to have the pleasure of welcoming you back for a return visit again soon. Sincerely, Kevin Callus
 Hotel Manager

Dear ian,We wish to extend our thanks for the review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated. Upgrades are given on availability basis.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Angela,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear HERMANGI,We wish to extend our thanks for the review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear JITESH,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Donna,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff and food are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Angelika,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Markku,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Nana,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Aral,We take this opportunity to thank you for the review and regret you left our hotel with a misconception.Such an incident should have best been reported and consequently cleared immediately.As expressed on another channel to your kind selves, tables which may seem empty would in fact already be reserved for guests who would have made a reservation - these cannot be occupied as otherwise the guests would be disappointed. You would have been immediately assigned to your table if you would have immediately mentioned your reservation and room number. We would again like to add that, no racism is harboured in any way in the managing of our outlets- the hotel even employs numerous valued people of various nationalities in all levels including management.Nonetheless, your information has been forwarded to the relevant department heads for due consideration and action.We do hope that the rest of your experience in our hotel met your expectation and hope you will consider returning to one of our 7 AX Hotels and outlets. You may contact us on the various social media platforms including our website.Sincere regards,Ludgarda SchembriManager - Online Reputation

Dear Keshia,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Joseph,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Ratko,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Tachibana,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Martin,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the facilities are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Liebe Anke,Wir möchten uns für die Bewertung bedanken.Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.Besonders Ihre Kommentare zu unseren Mitarbeitern werden geschätzt. Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.Bis dahin senden wir sonnige Grüße aus Malta.Ludgarda SchembriManager - Online-Reputation

Dear Marcelo,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

Dear Heather,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your lovely comment is appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Gabrijela,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the room, cleanliness and staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the encouraging review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Henrik,We wish to extend our thanks for the review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comment about the buffet is appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

Lieber Bernard,Wir möchten uns für die Bewertung bedanken.Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.Selbstverständlich nehmen wir Ihre Vorschläge zur Kenntnis und haben sie an die zuständigen Abteilungsleiter weitergeleitet, damit diese gebührend berücksichtigt und Maßnahmen ergriffen werden können.Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.Bis dahin senden wir sonnige Grüße aus Malta.Ludgarda SchembriManager - Online-Reputation

DearnPaivi,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Attilio,We wish to extend our thanks for the rating contribution.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Erika,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Nadya,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about cleanliness and our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Paolo,We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations - especially because it was your honeymoon.You were travelling at a very busy time and had there been availability, you would have surely been advised, especially because you were ready to pay.Your comments have been forwarded to the relevant departments for due action. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards and belated congratulations.Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the excellent review as well as recommendation. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear WATANABE,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Peggy,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff and facilities are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Ian,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Claudia M,We wish to extend our thanks for the review.It is a pleasure to read that our efforts have helped to tick some of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

Dear Maureen,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the breakfast and staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Harpa,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the encouraging review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Delphine,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Theresa,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards.Ludgarda Schembri Manager – Online Reputation

Dear Manuela,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Manuela,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about Charles and the front desk team are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Neil,We wish to extend our thanks for the review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the front desk staff and the Asian Fusian Restaurant on the 9th floor are appreciated. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Göran,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Fanny Pei,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Sarita,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the breakfast and staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Alison,A big MERCI for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff and value for money are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Francis John,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation

Dear Helene,A big MERCI for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff and breakfast are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta.Ludgarda Schembri Manager – Online Reputation